Do you love technology and own the latest gadgets and rigs? Do you take pride in being able to make various systems and components work harmoniously? Do you wish you were able to get that 1GBps connection available in Kansas City?
If you said yes to these questions, we want to talk to you! We’re looking for motivated engineers who have great technical skills and can geek out with us about all the latest tech gear.
Main Job Tasks and Responsibilities:
| - | Onboarding new machines each week – Laptops and Desktops |
| - | Setting up online accounts for third-party SaaS solutions – e.g. Salesforce, Google Apps |
| - | Adding user accounts for Exchange and Active Directory |
| - | Activating and setting up Blackberry and ActiveSync devices for E-mail and Contacts |
| - | Troubleshooting all Level 1 and 2 technical issues for users of Laptops, Desktops and Mobile Devices |
| - | Ability to lead projects to improve workplace efficiency |
| - | Make strategic recommendations based on presentable research |
| - | Communicate effectively in-person, over the phone, through e-mail and instant message |
Education and Experience:
| - | 3+ Years in a Technical Support or Help Desk role |
| - | Bachelor’s Degree in Information Technology, Computer Engineering, Computer Science or related field |
| - | Certifications are a plus |
Key Competencies:
| - | Oral and written communication skills |
| - | Openness to learning |
| - | Customer-centric personality |
| - | Organizational skills |
OS and Application Knowledge:
| - | Microsoft Windows 7 |
| - | Mac OS X Lion is a plus |
| - | Microsoft Office 2010 |
| - | Google Chrome and Mozilla Firefox |
| - | Antivirus – McAfee, Symantec, etc |
Our company is about to take off in a major way – want to get on?
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