Dr. Christopher Spurgeon, DDS
Dentist
At a glance
4.35 stars (63 reviews)
87% are satisfied with this provider ·
Works at West Coast Dental & Orthodontics - CA
Speaks English
Offers appointments for children and teens
Accommodating office and services for children of all ages
4.35
63 reviews
Bedside manner
3.6
Wait time
3.4
Recent reviews
I went in for my appointment about 15 minutes early even though I had already filled out paperwork on Zocdoc ahead of time, I just wanted to make sure they took my insurance and everything was good. But when I went in, I filled out redundant paperwork (whatever at least they're thorough) and then for some reason the insurance company kept re-routing the receptionist when she called to check my eligibility and she said that's never happened to her before. So I was sitting in the waiting room for 45 minutes then they took me back for XRays and did that quickly and efficiently then they had me wait for the doctor. I waited for another 45 minutes or so and then when he came he didn't say much at all just said I should be good with a regular cleaning then said he'd go set that up. I waited another like 30 minutes or so and then the XRay technician came back and was like oh you've been waiting here for a while I'll see how much longer it'll be. Thank goodness she came then because I'm a patient person (I'm a kindergarten teacher) but over two hours?? I know they're busy for the holidays but I saw people coming in and out just while I was in the waiting room done with their visit - I thought they'd schedule it out a bit more and I had an appointment. So I was seriously debating actually leaving the office at that point but luckily someone came and brought the instruments and then someone else came and did the cleaning pretty quickly. But in total I was there from 10:30am-1pm and I had to re-schedule some plans with friends which was unfortunate since I'm only in town for a little bit for the holiday break. I am happy I was able to make an appointment and the staff were friendly overall, but that wait time is absolutely insane and was wearing on my patience (which I think is saying a lot for an elementary school teacher).
December 28, 2018Kristin S.Verified patient
Little bit of a wait once I got my xrays, got set up and sat to see the dentist, however everyone was great and they got me out quickly. Thorough, organized and professional. I would recommend them 100%. I have already scheduled a 2nd appointment.
December 17, 2018Gregg G.Verified patient
Christopher Spurgeon does not participate in Zocdoc to offer online booking at this time
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Popular visit reasons
Bleeding Gums
Bridge
Cracked Tooth Repair
Dental Cleaning
Dental Consultation
Dental Surgery
New Patient Dental Exam (Adult)
Root Canal
Bleeding Gums
Bridge
Cracked Tooth Repair
Dental Cleaning
More about Dr. Christopher Spurgeon, DDS
Dr. Christopher Spurgeon was born and raised in Southern California. Soon after high school, he served a two-year mission in West Africa from 2005 to 2007, where he became proficient in French. In 2011, Dr. Spurgeon graduated with a Doctor of Dental Surgery (DDS) degree from the Herman Ostrow School of Dentistry at the University of Southern California.
Education & experience
Education
Dental School - University of Southern California, Doctor of Dental Surgery
Practice
Background
Languages spoken
English
Gender
Male
NPI number
#1255709648
Christopher Spurgeon does not participate in Zocdoc to offer online booking at this time
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Dr. Daysi Rodriguez Ramos, DMD
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Dr. Mike Firouzian, DDS
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Dentist
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6.5 mi660 Cooper Rd, Ste 200, Westerville, OH, 43081
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Dentist
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.35
Wait time
3.40
Bedside manner
3.65
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63 reviews
Most relevant
Fast, love the visit. Treatment was explained before we started dental work and doctor was nice.
More than 1 year agoAS
Best cleaning I've had in years! Moved my whole family with Dr. Spurgeon. Highly recommended.
More than 1 year agoMM
Friendly staff, the dentist who saw me had trouble communicating in English.
June 22, 2023Bruce B.Verified patient
Great. Dr. Spurgeon is awesome. I loved the way he explained everything.
More than 1 year agoSJ
Dr Spurgeon is the greatest! No pain and was done super fast.
More than 1 year agoMJ
Helpful and kind. Wanted the best results for you and fast.
June 18, 2019Initials hidden
Arrived 15 minutes before hand as recommended. I was told to sign in and wait to be called. 30 minutes later I approached the counter, only to be met with confusion and to be rescheduled.
Less than 1 year agoInitials hidden
I hate to add a negative review, but I feel compelled to explain my experience with this office. I have been to this office 3 times now and each time it gets stranger.
My initial visit was for a cleaning and a night guard. However, the first thing that happened was someone from the front office came over and asked me to sign paperwork for a deep cleaning. She asked me to sign this paperwork before anyone had looked at my teeth, so I was a little confused. At the same time, I overheard her assistants telling all the other patients there that they needed deep cleanings as well. I was able to hear their conversations because the dentist chairs are all in the same room, separated by little dividers. That's when I noticed every dental chair also has two posters detailing the deep cleaning procedure. Perhaps it was a coincidence that all of us needed this procedure, but I doubt it.
I should clarify, I don't think deep cleaning is bad, but it is more out of pocket.
I told them I wasn't interested in it at this time but would be open to discussing it with the dentist during another appointment. After a lot of back and forth, I finally said I wasn't prepared for the out of pocket that day and they finally relented. I opted into the night guard and the regular cleaning. Upon leaving the front desk gave me an appointment card to return for my night guard in two weeks. I asked her to also call me to confirm it came in and she said she would.
Two weeks later I came in for my second visit. I hadn't received a phone call about the night guard, but I figured that was an oversight. I had the appointment, so I came in and sat in the waiting room for 10 minutes. I had this nagging feeling I should ask them to check before I wait longer so I did. That's when the front desk informed me that my night guard had not come in. Having only wasted 10 minutes I gave them a pass and asked them to call me when it came in. Again, they said they would, and I left.
Several weeks later I received a phone call that the night guard had arrived. On the day of my appointment, I was called into work, so I had to cancel. I called the dentist early that morning to ask if my wife could pick up the night guard. The woman on the phone said she wasn't sure and would call me back after she spoke with her supervisor. I never received a call.
Later that afternoon my wife was running an errand in the area so I asked her to stop in and see if she could pick it up. I informed her that I was waiting for a callback and they might not be able to give it to her. When my wife inquired about the night guard the ladies at the front desk yelled at her and told her they already told me that she could not pick it up.
I later called their office to speak to a manager who wasn't there during the altercation with my wife and the front office manager. I asked for clarification on why I needed an appointment to pick up my night guard. She couldn't tell me why other than I needed to be there. I offered this explanation by asking, do I need to sign something like a liability waiver in case it doesn't fit or damages my teeth for some reason? She said yes that's probably it. It's a little concerning she wasn't able to give me a better explanation than my guess, but I gave her the benefit of the doubt, knowing she wasn't a dentist nor the hygienist. I made an appointment to come in the next morning at 9am.
This morning, I showed up for my appointment. I waited for 50 minutes until one of the lower level assistants informed me that the night guard wasn't in yet. Visibly upset, I tried to remember that it wasn't this girl’s fault. I was already late for work, so I gave her a brief recap of the situation, wrote down my number, and asked her to have her supervisor call me. I then left. About an hour later I got an email and a text asking me to review my experience. Hence this review. I will update this when this saga is finally over.
May 1, 2019Jake K.Verified patient
I went in for my appointment about 15 minutes early even though I had already filled out paperwork on Zocdoc ahead of time, I just wanted to make sure they took my insurance and everything was good. But when I went in, I filled out redundant paperwork (whatever at least they're thorough) and then for some reason the insurance company kept re-routing the receptionist when she called to check my eligibility and she said that's never happened to her before. So I was sitting in the waiting room for 45 minutes then they took me back for XRays and did that quickly and efficiently then they had me wait for the doctor. I waited for another 45 minutes or so and then when he came he didn't say much at all just said I should be good with a regular cleaning then said he'd go set that up. I waited another like 30 minutes or so and then the XRay technician came back and was like oh you've been waiting here for a while I'll see how much longer it'll be. Thank goodness she came then because I'm a patient person (I'm a kindergarten teacher) but over two hours?? I know they're busy for the holidays but I saw people coming in and out just while I was in the waiting room done with their visit - I thought they'd schedule it out a bit more and I had an appointment. So I was seriously debating actually leaving the office at that point but luckily someone came and brought the instruments and then someone else came and did the cleaning pretty quickly. But in total I was there from 10:30am-1pm and I had to re-schedule some plans with friends which was unfortunate since I'm only in town for a little bit for the holiday break. I am happy I was able to make an appointment and the staff were friendly overall, but that wait time is absolutely insane and was wearing on my patience (which I think is saying a lot for an elementary school teacher).
December 28, 2018Kristin S.Verified patient
Little bit of a wait once I got my xrays, got set up and sat to see the dentist, however everyone was great and they got me out quickly. Thorough, organized and professional. I would recommend them 100%. I have already scheduled a 2nd appointment.
December 17, 2018Gregg G.Verified patient
Came in with toothache, so happy they were able to fit me in their schedule same day. Dr Spurgeon was very thorough with everything. Highly recommending my family & friends here.
More than 1 year agoMJ
It was good.
More than 1 year agoDW
Had a nice visit really liked Dr. Spurgeon. He explained everything in detail to my son and I. We had a great experience. He makes you feel very welcomed.
More than 1 year agoSJ
Great friendly staff every visit! :)
More than 1 year agoSR
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What practice does Dr. Christopher Spurgeon work with?
Dr. Christopher Spurgeon works with West Coast Dental & Orthodontics - CA.
What are common reasons for patients to see Dr. Christopher Spurgeon?
Dr. Christopher Spurgeon frequently sees patients for Bridge, Dental Cleaning, Dental Consultation, New Patient Dental Exam (Adult), and Root Canal. You can see other visit reasons for Dr. Christopher Spurgeon on their profile.
What languages does Dr. Christopher Spurgeon speak?
Dr. Christopher Spurgeon speaks English.
How do patients rate Dr. Christopher Spurgeon in reviews?
63 patients have reviewed Dr. Christopher Spurgeon. The overall rating for this doctor is 4.35/5. They have a 3.65/5 rating for bedside manner and a 3.4/5 rating for wait time. You can read individual reviews and ratings on their profile.