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Flex Physical Therapy
Physical TherapistNew York, NY • 3 locations4.77
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.77
Wait time
4.93
Bedside manner
4.94
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
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Flex Physical Therapy
278 W 81st St, Ground Fl, New York, NY 10024
Today, Apr 11 – Fri, Apr 24
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaMedicareUnitedHealthcare
3 office locations
1 of 3
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Flex Physical Therapy
Flex will reach out to you before your appointment. Please ensure that we connect to confirm all information.
Flex Physical Therapy offers patients exceptional care in Manhattan to relieve pain, improve function, and prevent future injury. Patient satisfaction is our utmost priority and achieved by providing comprehensive, individualized hands-on treatment that incorporates assessment of the whole body function; manual therapy; and specialized therapeutic exercises. Each patient receives one-on-one care and a customized treatment plan from a licensed and expertly skilled therapist. We do not use assistants, aides or techs to ensure your time is used wisely and efficiently.
The therapists at Flex have extensive experience treating a wide variety of sports and orthopedic conditions both non-surgical and post-surgical. We have specialists in athlete and performing arts rehabilitation, womens' health, hand and upper extremity diagnoses, vestibular and balance problems, as well as oncology rehabilitation. Emphasis is placed on providing patient education, staying well informed of current research and techniques, and maintaining frequent communication with referring physicians.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.77
Wait time
4.93
Bedside manner
4.94
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
74 reviews
Most relevant
Flex is great. They provide personalized attention and really care that your injury is rehabilitated.
KMVerified patient
Lauralee is great. She really knows what she’s doing and has helped me tremendously
May 29, 2019Initials hidden
Call the office first, Zoc Doc doesn’t mesh with the system and over books
June 24, 2021Initials hidden
Very professional and gentle, very satisfied with her service
April 17, 2018Sharon S.Verified patient
Professional, knowledgeable and personable. Would recommend!
Initials hidden
Loved how thorough she was and how quickly she addressed the issues that others had missed. I look forward to working with her and getting relief from the pain I've had for a while.
September 4, 2021Violet R.Verified patient
Lauralee was fantastic, and attentive and compassionate professional.
Made sure I was making progress and listened to my needs when my shoulder and neck gave up for a few weeks. I will definitely recommend.
Ps: the awesome 90s music selection on Friday helps you forget the pain you’re enduring
Andrea R.Verified patient
Lauralee is very good. Her assessment is accurate and targeted, and ailment relief from treatment was very effective. She is very nice and pleasant to deal with, and her punctuality is impeccable.
February 5, 2019Alykhan M.Verified patient
Amazing! I am so happy I found Lauralee. She is not only incredible at her job but so enjoyable to see every week. My shoulder (which is a disaster) feels so amazing when she works on it. The office is really nice too, bright and modern. I highly recommend her.
February 2, 2019Andrea W.Verified patient
I went to see Lauralee for my neck and she helped me so much. My pain went down right away and honestly no one else has been able to keep my neck loose like she did. I highly recommend!
Lara G.Verified patient
I started seeing Lauralee at the recommendation of a few friends, and I've since recommended her to a few more. Her availability is great and her friendliness and enthusiasm make her a pleasure to see.
After spending weeks self-diagnosing and missing out on my favorite activities, I was convinced I had bicep tendinitis, but wasn't getting any better. I made an appointment with Lauralee, and after a thorough analysis, she diagnosed me with weak external rotators. She explained everything in great detail, and we spent the next few weeks working on my imbalances and movement patterns. Before I knew it, I was back to my regular workouts pain-free!
TL;DR: Stop googling at-home fixes for your pain, and make an appointment with Lauralee.
August 1, 2017Lauren C.Verified patient
This practice isn't always punctual with appointments and myself and my referral haven't seen much improvement with our movements and injuries after some time. Disappointed that there hasn't been much progression in exercises, nor in quality of appointment.
Initials hidden
Lauralee Johnson is a Star!! She was so attentive and really listened to my injury and my history! She jumped right in and we figured out what was probably causing my pain and treated it right away! I highly recommend!!!
August 11, 2016Purdie B.Verified patient
Lauralee is the best. I came to this office from another PT and was knew immediately I was in the right hands after 3 surgeries for the same problem. It's not always easy, but Lauralee works with me and is in constant communication about how I'm feeling and how far we can push it. She's super positive, makes me feel like this isn't such an uphill battle and she's celebrating the small successes as much as I am, making me feel like I can have a normal foot one day, and that's pretty cool.
April 12, 2016Alexandra F.Verified patient
She's simply amazing!
January 27, 2016Chris G.Verified patient
Dr. Johnson was professional and friendly. She listened to my symptoms and concerns, and addressed each. She gave me detailed information on the causes of my condition, as well as specific exercises I can do on my own to help improve the condition.
Initials hidden
My favorite PT facility yet - clean & professional setting, and it provides very thorough and personalized treatments. Everyone is very friendly, and both the customer service & treatments are excellent.
KEVerified patient
Thorough and friendly!
November 30, 2015Initials hidden
Lauralee was nice and immediately knew why I was having knee pain and told me what rehab exercises to do in order to correct the imbalances which were causing me pain.
DMVerified patient
Lauralee is great! I have only been going to flex for about 3 weeks and already feel stronger & more aware of what I need to do to get better.
ACVerified patient
Great! Very personable and knowledgeable.
SKVerified patient
I look forward to completing my PT treatment, but working with Dr. Johnson has been very pleasant, effective and, if I may say, entertaining.
KWVerified patient
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September 22, 2017Paul Y.Verified patient
June 23, 2017Norman M.Verified patient
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May 22, 2017Mayur G.Verified patient
May 3, 2017Lauren C.Verified patient
February 25, 2017Hilary M.Verified patient
January 27, 2017Michele M.Verified patient
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October 25, 2016Lauren T.Verified patient
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