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Island Nurse Practitioner in Family Health, PLLC
2 specialties3700 Richmond Ave, Staten Island, NY4.23
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.23
Wait time
4.17
Bedside manner
4.24
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
Medicare
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
Scheduling details
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Available appointments
All provider availability
All provider availabilityToday, Apr 2 – Wed, Apr 15
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaEmblem HealthMedicare
1 office location
Island Nurse Practitioner in Family Health, PLLC
3700 Richmond Ave, Staten Island, NY 10312
Providers at Island Nurse Practitioner in Family Health, PLLC (0)
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.23
Wait time
4.17
Bedside manner
4.24
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
99 reviews
Most relevant
Poor bedside manner. Did not feel listened to. Melissa became easily frustrated and lacked professionalism during interaction
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Very thorough, explains everything in detail and discusses her recommendation, but allows you to make the decision.
September 4, 2019Craig T.Verified patient
Always a pleasure visiting Melissa--recommended sister we both drive from Queens to Staten Island to see Melissa.
KOVerified patient
Dr. Lanza is great and she listens to your concerns. The receptionist was very friendly and helpful as well.
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Dr. Lanza makes you feel very comfortable and takes her time to explain every detail of the appt.
November 12, 2020Kristina M.Verified patient
Quick, prompt and friendly and thorough. I recommend her to anyone trying to lose weight.
April 26, 2020Initials hidden
Doctor address was wrong. Doctor wasn’t there at time of the apoitment
April 12, 2024Laura G.Verified patient
Friendly and caring staff. Dr was great listened to my needs great bedside manner.
September 30, 2022Dawn R.Verified patient
Very thorough takes her time to get to know the patient. Would highly recommend.
Bruno R.Verified patient
Wonderful experience. She was very friendly and explained everything clearly.
April 1, 2022Aileen L.Verified patient
I loved meeting w/ doctor Lanza, I cant wait to start my transformation.
VCVerified patient
Good doctor! Really listens to and cares about her patient.
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They were not there at all
January 1, 2026Elana B.Verified patient
I had a very great experience!!! I highly highly recommend. Very thorough and personable. Took time to get to know me. Made sure that my insurance was covered and was transparent about my co pay. She will be my regular doctor
June 7, 2025Francesca B.Verified patient
My visit was awesome. I would highly recommend Melissa Lanza very professional, great listener and really is genuinely interested in getting you to great health
May 12, 2025George C.Verified patient
The office staff is horrible and unprofessional. The receptionist accidentally called me and I heard her talking bad about me to another coworker due to the insurance I had, as well as talking poorly about the provider. When she was confronted about it she didn’t even deny the things she said and just hung up. I felt very embarrassed and uncomfortable to even continue with making an appointment.
May 4, 2025Sabrina W.Verified patient
Very rude nurse practitioner would definitely not recommend she is even very rude to her staff the receptionist is a sweetheart but as far as Mellissa Lanza a horror show she was acting like she did not want to be there very nasty with me coughing everywhere and had a argument altercation with the receptionist yelling at her to get me in again I never felt more uncomfortable terrifying experience
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The appointment maker is an absolute idiot. She was blowing up my phone all day long with text messages. She refused to do her job and find out the address of my insurance company by calling the number on the back of my card which I provided. Instead she threatened me that my appointment would be canceled if I did not provide the address. A person like that should not have this job.
April 30, 2024Igal T.Verified patient
Amazing kind and caring
September 12, 2023Maureen J.Verified patient
Great
October 30, 2022Jacqueline R.Verified patient
I think she is a good practioner and very thorough. However, she didn't ask me once about steps I've been taking to better my health. She just looked at me and assumed I had a poor diet because I look a certain way( acne, 5'3 and 160 pounds). She told me I needed to eat healthier and exercise more. If she had asked I would have told her I eat only home cooked meals with balanced portions and go on a brisk walk for an 3X/week. I felt pretty humiliated by the end of the appointment even though I kept a brave face until the end. I cried once I got back home. I probably won't be coming back.
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I had a very pleasant conversation and experience. I am very comfortable with everyone. I have already recommended the doctor to my wife. Thank you.
March 18, 2022Michael S.Verified patient
I'm very satisfactory in the appointment
January 20, 2022Carlos F.Verified patient
Very sweet and knowledgeable any questions I ask she throughly answers with no problems. She takes her time with each patient. And always calls back if you need to talk with her.
August 4, 2021Kathi S.Verified patient
Dr. Lanza is a caring practitioner who listens and was able to make me feel comfortable. She was knowledgeable on the topic and I trusted her approach.
Highly recommend.
April 22, 2021Colette D.Verified patient
This was my first visit n I was very pleased.
April 20, 2021Dorothy G.Verified patient
She was thorough and careful. Spent a lot of time on my history and was very willing to have me go on to the appropriate doctor to help get some answers.
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Family oriented, respectful, God fearing. caring and welcoming. She took time with me without rushing me, I will recommend her to family and friends.
Afua A.Verified patient
Top notch service. Thank you
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Excellent experiences
Arthur L.Verified patient
She is excellent.
Jacqueline V.Verified patient
Excellent!
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Excellent personal care
December 11, 2018Jennifer L.Verified patient
I told her I did not have a job and she was trying to promote oils to me. I didn’t buy any oils and I felt. Awkwardly pressured. The girl at the front was nice but she is screaming medications to the doctor (that is in a room with another patient) that I’m on I was embarrassed. Luckily no one was in the waiting room but there was another patient in the room with the doctor, I’m sure if the doctor heard then so did the patient. I won’t be going back.
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The wait was way too long. Patients came in after me and we’re seen before me, she claimed they were “sick” but they definitely were not. She tried way too hard to sell me products as opposed to anything else.
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Love Melissa!!!
February 8, 2017Lisa J.Verified patient
Melissa was wonderful. Very interested in taking all of my history. She was thorough and listened to me without rushing me at all. The office was very, very clean and the staff was great. I found my new family doctor, and I look forward to having her as my family practitioner for many years to come.
January 7, 2017Marie H.Verified patient
Melissa is professional,I just love her!
August 4, 2016Lisa J.Verified patient
Melissa is very professional and personable.Her office is spotless! Her staff are kind and friendly.I recommend visiting melissa
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She is very pleasant, caring & professional.
ASVerified patient
Always informative and thorough.
RTVerified patient
Extremely professional & thorough. Asked appropriate questions as to my general health & if any changes have taken place since last visit. She has great time management and shows professionalism along with compassion. I would recommend her to others due to her kind nature and strong medical skills.
FLVerified patient
Very interested in hearing about any issues I have been having. Thoroughly examined me. We both decided on a portioned meal plan going forward. Excellent at understanding + helping to structure meal plans. Very skilled and professional with an amazing bedside manner.
CSVerified patient
Very friendly & professional
JMVerified patient
I have been a patient of Melissa Lanza for the last 3 years. Melissa is always very accommodating with appointment times as well as always certain to see her patients in a timely fashion. She always offers her best advice and encouragement to help her patients reach their goals. I have been to many doctors but my comfortability always remains with Melissa Lanza!
TCVerified patient
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