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Cigna-HealthSpring Doctors in Hammond, IN: Book Online Instantly

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Doctors in Hammond, IN | Cigna-HealthSpring - Freedom (Medicare Advantage PPO)

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Primary Care Doctors
Primary Care Doctor
Primary Care Doctor
2900 N. Lakeshore Drive
Chicago, IL 60657
25.25 miles
Primary Care Doctor
Primary Care Doctor
3000 N. Halsted St.
Chicago, IL 60657
25.66 miles
Dr. Ruda is the best doctor I have seen in my life. She has this magical ability to connect and show genuine empathy while investigating concerns in a logical and efficient manner. One of the things I appreciate most about her is her whole person approach to care. I trust her to share information on treatment plans and listen to my feedback on how these procedures may impact my quality of life. Dr. Ruda is brilliant, humble, and has a great sense of humor. Beyond all of this I am thankful that she is consistent--her attitude and approach have been the same every time I have visited the office. No matter how busy she gets I can count on her to provide thoughtful, quality care. I wish I could say the same for office staff. I tend to visit at very busy times and I understand office staff have a lot to handle all at once. That being said I have noticed that the medical assistants/front desk personnel has been changed 2-3 times this year (there used to be one phenomenal medical assistant but she is no longer there). I think several things could have been handled better during my last visit. The front desk personnel seemed very gruff and demanding to me (it almost felt like a minute clinic sort of deal). She didn't smile and seemed annoyed to be doing her job. I did not feel welcome and I did not feel that my privacy was respected. For example, I had a co-pay due (which I knew about). Instead of calling me to the desk to discuss the matter the staff person called my name out into the room (there were others present) and said I had a copay. I didn't mind so much that she called my financial information into the room so much as the fact that she used an annoyed tone and didn't explain what she wanted from me. I don't mind paying a copay before I meet with the doctor but I do expect staff to ask me (and to do so politely). Again, I was there during a very busy time so I don't want to be too harsh on this individual. I do, however, miss the staff knowing my name, smiling, and showing enthusiasm. Beyond this experience I would highly recommend Dr. Ruda and her long term nurse. They are simply the best in Chicago.
Primary Care Doctor
Primary Care Doctor
7357 North Ave
River Forest, IL 60305
27.58 miles
Primary Care Doctor
Primary Care Doctor
1851 Douglas Rd
Montgomery, IL 60538
43.45 miles