Access for all
As part of Zocdoc’s efforts to improve patient access and broaden the offering of our Marketplace, we have changed our pricing model in certain states. Unfortunately, there is a lack of clarity in decades-old federal regulations regarding pricing models that an online scheduling platform like Zocdoc can use with regard to federal healthcare programs – including Medicare and Medicaid.
As a result, in states where our new pricing model is live, we have made the difficult decision to temporarily disable Zocdoc for self-identified beneficiaries of these programs until we receive more clarity. We are actively advocating in Washington, D.C. to modernize these regulations and re-enable our service.
Explore alternative resources to help you find care.
Join our advocacy efforts to increase all patients’ access to healthcare.
It is core to Zocdoc’s mission to be able to serve all patients. Get involved to help us re-enable our service for Medicare and Medicaid beneficiaries. Take action by contacting your representatives.