Starting October 1, Zocdoc will be unable to support bookings for patients in Florida with federally funded healthcare plans, such as Medicaid and Medicare.
As part of Zocdoc’s efforts to improve patient access and broaden the offering of our Marketplace, we are changing our pricing model in Florida starting on October 1, 2019.
Unfortunately, there is a lack of clarity in decades-old federal regulations regarding pricing models that an online scheduling platform like Zocdoc can use with regard to federal healthcare programs – including Medicare and Medicaid. As a result, in states where our new pricing model is live, we have made the difficult decision to temporarily disable Zocdoc for self-identified beneficiaries of these programs until we receive more clarity. We are actively advocating in Washington, D.C. to modernize these regulations and re-enable our service for all patients.
Help Zocdoc support all patients
Serving all patients is core to Zocdoc’s mission, and we will continue to advocate on behalf of patients insured by federal healthcare programs.
Want updates or to show your support? Join us in our advocacy efforts by contacting your state’s representatives or sharing your story below. If Zocdoc has helped you in your healthcare journey, or if you have been affected by the loss of Zocdoc’s service, please tell us more:
If you still have questions or need support, please reach us at firstname.lastname@example.org.