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HITRUST CSF® Certification validates Zocdoc is committed to meeting key regulations and protecting sensitive information


NEW YORK, NY– April 24, 2018 – We’re pleased to announce that, along with Zocdoc Marketplace, Bookable Directory (an enterprise tool from Zocdoc), and the organization’s office infrastructure have earned Certified status for information security by HITRUST.

HITRUST CSF Certified status demonstrates that these systems and infrastructure indicated above have met key regulations and industry-defined requirements and are appropriately managing risk. This achievement places Zocdoc in an elite group of organizations worldwide that have earned this certification. By including federal and state regulations, standards and frameworks, and incorporating a risk-based approach, the HITRUST CSF helps organizations address these challenges through a comprehensive and flexible framework of prescriptive and scalable security controls.

“At Zocdoc, we have an obligation to both uphold the trust of patients using Zocdoc to manage their care and to meet the compliance standards (HIPAA, NIST, ISO, COBIT) required within the health care industry,” said Brian Lozada, Chief Information Security Officer at Zocdoc. “The HITRUST CSF is the gold-standard that needs to be met and Zocdoc is pleased to be able to demonstrate its commitment by achieving HITRUST CSF Certification.”

“The HITRUST CSF has become the information protection framework for the health care industry, and the CSF Assurance program is bringing a new level of effectiveness and efficiency to third-party assurance. By taking the steps necessary to obtain HITRUST CSF Certified status, Zocdoc is distinguished as digital health company that both partners and patients can count on to keep their information safe,” said Ken Vander Wal, Chief Compliance Officer, HITRUST.


About Zocdoc

Zocdoc is the tech company at the beginning of a better healthcare experience. Each month, millions of patients use Zocdoc to find in-network neighborhood doctors, instantly book appointments online, see what other real patients have to say, get reminders for upcoming appointments and preventive checkups, fill out their paperwork online, and more. With a mission to give power to the patient, Zocdoc’s online marketplace delivers the accessible and simple experience patients expect and deserve. Zocdoc is free for patients and available across the United States via or the Zocdoc app for iPhone and Android. Health systems interested in learning more can visit



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