How do we use and share data?

When you book an appointment, we securely share your name, insurance details (if you provide them), date of birth, sex, chosen appointment time and certain other relevant information with your doctor. For example, if you choose to use Zocdoc Check-In (instead of a clipboard and pen in the doctor’s office), we relay to your doctor, on your behalf, any information you voluntarily provide. In addition to sharing your data with your healthcare providers, we may also share your information as described in our Privacy Policy.


We also analyze aggregated or de-identified data (which means data that is individually non-identifiable) to better understand different uses of Zocdoc and how we can deliver a better healthcare experience. For example, testing different kinds of emails has helped us understand when and how patients prefer to receive Wellness Reminders for preventive care. We may also use this non-identifiable data in other ways, including for projects that can benefit society, such as projects that study disease patterns or contribute to public health initiatives.


Like other online businesses, we may use your information to help us or our partners show ads for our services on other websites or platforms. We never sell your personal information to third parties. In all of these cases, the security of your data is a priority.


This document is intended to provide a helpful overview of our practices. More details on how we protect and use your data can be found in our Privacy Policy.  If there are any differences or inconsistencies between the information on this webpage and in the Privacy Policy, the Privacy Policy takes priority.


Still have questions or comments? Please reach out to or give us a call at (855) 962-3621.