As a new patient to the office, I appreciated that there weren't a ton of toys laying around for germs kids to lick and put their hands all over- we don't want any new babies getting sick! The staff was nice, prompt and courteous. I filled out all of the paper online in advance, but when I arrived, I had to fill out more (just one sheet, front and back-but it was the same basic info I filled out online already) which was kind of annoying. I believe I was the last appointment of the day, and I waited about 15 minutes to get called back- but for the end of the day to only run about 15 min. behind is pretty good! Dr. is obviously knowledgeable and knows his stuff. I trust him completely! Thanks Dr. Alex!