EmblemHealth (formerly known as GHI) Allergists in Highland, CA
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Sarvenaz S. Mobasser,
The staff Dr. Mobasser has is fantastic. Rosa, Byron, and Julia are exceptional. I always feel well taken care of during my appointment. And, of course. Dr. Mobasser is fantastic. She genuinely cares about her patients.
I liked Jeanne Hershey-Weber, but the experience as a whole was not the level of customer service I am used to. I was not given privacy to change for my annual Pap smear and there was no curtain in the room, so just had to change in front of the provider, which was not ideal or comfortable. At the end of my visit I was not walked to the reception area or given any instructions as to next steps, just had to walk out and ask what to do next .Then before checking out with reception, I was asked to do some tests that I didn’t ask for and had not discussed with the provider in my visit. If I didn’t work in healthcare would have just done the tests without asking questions. I was assured the tests would be free of charge, but labs are subject to my deductible, which means I would have received a bill. I won’t be returning to this office for my healthcare needs.
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