Allergists in Lafayette, CA
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The staff is nice but this place is super disorganized. If you have to get any labs done be prepared to have to explain which types labs you got... even though they’re the ones that told you to get them... ??????????????
The facility was dirty. The waiting room walls had black smears on top. The room that I was in was quite dirty. The floor was just filthy. I was asked to remove my shoes and socks. I didn’t want to after I looked at the floor. There were these red dried stains on the floor which freaked me out. I thought it was dried blood, but one of the workers told me don’t worry it’s just the floor rusting. Thanks for reassuring me about how clean this facility is. When was the last time the place been vacuumed or cleaned? I was also getting misleading information by two different front desk people. One was nice the other was not so nice/welcoming. The doctor was great. She took her time to go through questionnaires with me. Would I go back to see the doctor? Yes. Does the place need to be cleaned? Hell yes. Would I trust anything the front desk person tell me? No.
Dr. Cortez is always kind & thoughtful w/ the kids and me. He takes his time & we never feel rushed. He is helpful in explaining the situation when the kids are ill. We are thankful to have Dr. Cortez as our pediatrician.
She was very impersonal and a bit rude at me. She seemed upset because I was trying to explain my concerns and she could not understand my point because she misinterpreted what I said. She was pretty inpatient with me. I'm very sad because I had high expectations because of the positive reviews and I left her office with a bitter taste in my mouth and with more concerns about my health than what I previously had.;0(
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