Allergists in Redford, MI
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I have never been to an doctors office where from the moment I walked in I felt welcomed and like I have been there forever. It was my first visit and I forgot that I had no money for my copay, so the lady at the front desk(Elayne) took out $20 and paid for my copay, mind you I have never been there before. May God Bless her! Then the medical assistant that took my vitals was amazing too. The energy in that office is so warm and welcoming and positive. I was late for my appointment and even so they took me back right away. Dr. Lavern’s was amazing also, however he couldn’t give me the type of medication I am on because you need special license to prescribe, but he did give me a refill to get me by until I go see a psychiatrist. Overall, this office is truly amazing and I will definitely keep coming back. Oh and Elayne would not accept any money back she paid for my copay. I wish I could work in their office, I know I would love it. Every one staff in there smiles at you, acknowledges you and you feel like they are there for you and not the money or what insurances you have. So thanks a lot to their office staff and I hope y’all keep up the good work. And I will be waiting to get a phone call for an interview to work there. Lol!!!!! May God Bless Y’all
Wait time was bad, but med assistant and phlebotomis very nice and professional. Front desk staff unfriendly. Received another person's scripts in my paperwork!! One for Hydrocodone, one for diazepam, the scripts also included the patient's name address and phone number! I would not be happy if my info was given to somebody else...
This was my first visit. It is a busy office. I had no problems with wait times. When it was time to check out, the desk staff were very polite but were also very busy and trying to take care of too much at one time. She did well though, but was noticed she was under a bit of time pressure. Nice people all the way through.
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