The wait was long but since it's an urgent care clinic I completely understand that each patient might not have a quick to solve problem. For me it was worth the wait. The waiting room was comfy, the staff excellent. I have had some horrible doctors recently and couldn't find one that I felt comfortable with. Dr. Joyner was amazing! Listened to everything, told me exactly what she could do to help me. I prefer a no nonsense approach and she has just that. Would definitely recommend her!