{"id":20042,"date":"2022-12-19T09:53:20","date_gmt":"2022-12-19T14:53:20","guid":{"rendered":"https:\/\/www.zocdoc.com\/blog\/?p=20042"},"modified":"2023-03-06T15:24:33","modified_gmt":"2023-03-06T20:24:33","slug":"zocdoc-reports-healthcare-hope-for-the-holidays-2022","status":"publish","type":"post","link":"https:\/\/www.zocdoc.com\/blog\/zocdoc-reports\/zocdoc-reports-healthcare-hope-for-the-holidays-2022\/","title":{"rendered":"Zocdoc Reports \u2013 Healthcare Hope For the Holidays: 2022"},"content":{"rendered":"

\u201cZocdoc Reports \u2013 Healthcare Hope For the Holidays: 2022\u201d is a comprehensive report that includes data from a Zocdoc provider survey, and an analysis of healthcare appointment booking trends.\u00a0<\/span>To uncover insights regarding the state of patients\u2019 access to care and Zocdoc users\u2019 booking choices in 2022, and the perspective of providers preparing for the New Year, Zocdoc conducted a provider survey and analyzed aggregated appointment booking data. The results show three key insights.\u00a0<\/span><\/p>\n

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Technology can help physician appointment wait times wane<\/h3>\n

With labor and supply costs <\/span>rising<\/span><\/a>, and physician and staff burnout a <\/span>reality<\/span><\/a> for many, average wait times for physician appointments have increased nationwide, according to the latest research from <\/span>Merritt Hawkins<\/span><\/a>.\u00a0<\/span><\/p>\n

But amidst this unprecedented landscape, innovation is driving positive change for patients. With a growing number of people <\/span>embracing technology<\/span><\/a> as a driver of access to an improved healthcare experience, and patients and providers <\/span>aligned<\/span><\/a> on telehealth as a supplement to in-person care, there are many reasons to be optimistic.\u00a0<\/span><\/p>\n

In 2022, Zocdoc dramatically expedited patients\u2019 access to care by surfacing the 20-30 percent of appointments that become available last minute due to cancellations and rescheduled appointments, resulting in a speed to appointment that far exceeded the national average.<\/span><\/p>\n

\n\n\n\n\n\n\n\n\n\n
Specialty<\/b><\/td>\nNational Average Physician Appointment Wait Time\u00a0<\/b><\/p>\n

(Source: <\/b>Merritt Hawkins<\/b><\/a>)<\/b><\/td>\n

Typical Zocdoc Physician Appointment Wait Time<\/b><\/td>\n<\/tr>\n
Cardiology<\/span><\/td>\n26.6 days<\/span><\/td>\nWithin 1 – 3 days, with 39% seeing a cardiologist within 48 hours<\/span><\/td>\n<\/tr>\n
Dermatology<\/span><\/td>\n34.5 days<\/span><\/td>\nWithin 1 – 3 days, with 30% seeing a dermatologist within 48 hours<\/span><\/td>\n<\/tr>\n
OB-GYN<\/span><\/td>\n31.4 days<\/span><\/td>\nWithin 1 – 3 days, with 26% seeing an OB-GYN within 48 hours<\/span><\/td>\n<\/tr>\n
Orthopedic Surgery<\/span><\/td>\n16.9 days<\/span><\/td>\nWithin 1 – 3 days, with 38% seeing an orthopedic surgeon within 48 hours\u00a0<\/span><\/td>\n<\/tr>\n
Family Medicine (PCP)<\/span><\/td>\n20.6 days<\/span><\/td>\nWithin 1 – 3 days, with 42% seeing a PCP within 48 hours<\/span><\/td>\n<\/tr>\n
Average across specialties<\/span><\/td>\n26.0 days<\/span><\/td>\nWithin 1 – 3 days, with 36% seeing a physician within 48 hours.\u00a0\u00a0<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
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Happier providers, happier patients<\/h3>\n

Beyond impacting the speed of access to care, provider and healthcare staff burnout can have a <\/span>significantly negative<\/span><\/a> effect on the patient experience. While there\u2019s no silver bullet for solving this complex issue, savvy providers and support staff are taking steps, including using technology, to run more efficient practices. This benefits providers and leads to <\/span>increased patient satisfaction<\/span><\/a>.\u00a0<\/span><\/p>\n

In 2022, positivity pervaded providers\u2019 perspectives on technology:\u00a0<\/span><\/p>\n