I was very happy to get a same day appointment - particularly as I am a new patient. Had to wait a little long in the office, but that was not a problem considering that I was able to get the appointment. Very nice, caring and concerned. I need more tests to determine my problem, which Dr. Carrillo will do tomorrow and I will have a follow up appointment on Friday. After the horror stories I hear of not being able to get appointments for months, so far I am very pleased.