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Technical Operations Associate

New York, NY

The Tech Ops Team is responsible for deploying and maintaining our technology, providing our engineering team with product feedback and recommendations, and delivering awesome experiences to doctors. Do you love solving complex technical problems and also love working with people? This is what you’ve been looking for!

If you have:

  • - 2-3 years of experience providing world class customer service
  • - 3-5 years of technical experience and very strong skills in the following areas:
    • Computer troubleshooting and maintenance
    • Computer networking
    • Web technologies including HTML and CSS
    • Programming experience a plus, but not required
  • - Experience thriving in a fast-paced company
  • - A desire to improve everything you touch
  • - A commitment to going above and beyond
  • - A lot of initiative and resourcefulness
  • - A bachelor’s degree

You will get:

  • - A competitive salary
  • - Insane growth opportunities (We’ve grown 10X in the last year, and we promote leaders every day)
  • - 100% employer-covered health insurance
  • - An incredible team of smart, friendly and supportive people
  • - Lunch on us every day
  • - Top-notch gear (top of the line laptop, 3 displays, etc)
  • - Awesome team events (Long Island beach retreats, golf outings, backyard barbecues)

To apply, please answer the following question in your cover letter: You are the manager of a movie theater. A couple walks out of a movie demanding their money back. What do you do?