I had never been to a chiropractor before and I was very nervous about it all. Dr. Chan was great though! I was immediately seen after I filled out my paperwork (I was given the option to fill it out before I came in but I didn't take advantage of it.) She is very thorough, she explained everything as she went along and she was beyond friendly! I received some treatments for my lower back and the room was so relaxing with the lights and sounds. I can't wait to go back to her.