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60697 Dentists

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Dentists in Chicago, IL 60697

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60697 Dentists
111 N Wabash Avenue
Chicago, IL 60602
0.61 miles
I am extremely impressed! The front desk admin greeted me by name and offered me a beverage, I waited for less than 5 minutes, the hygienist that walked me back was super friendly, and Dr. McDonald himself was by my side within 2 minutes of me sitting in the exam chair. He sat down across from me and chatted with me for almost 5 minutes, as if he were actually trying to get to know me: we talked about school, taking Board/Bar exams, trips to visit family, my upcoming wedding, etc. He had reviewed my medical information (I still don't know how he did it in the less than 5 minutes from when I turned in the paperwork to when he sat down!), asked further details on the information I had given, and then in detail described what he was planning on doing during my visit. Then he took x-rays, took actual photographs of my mouth (I'd never seen that done before!), tested my gums, and then personally sat down and power washed, scraped, brushed, and flossed my teeth. He finished with a flouride treatment that he first went and personally made sure was covered by my insurance, and then sent me home with a goody-bag (coffee mug, nice toothbrush, 2 tubes of toothpaste, the special floss he used on me bc my teeth are very close together, and coupons for "bridal" treatments like whitening, facials, etc). The check-out girls were also extremely pleasant, and I left with my eyebrows raised at what a polished, professional, thorough, and personalized experience I'd had. That afternoon, they sent a follow-up email thanking me for my visit and reminding me of my next appointment. And just yesterday, I received a HAND-WRITTEN, personal thank you card from Dr. McDonald himself, referencing the trip I had told him I was taking the weekend after my appointment (that's how I know it was from him personally, and not just an admin that wrote it). I am absolutely blown away at the level of PERSONAL attention and care that I feel I got from Dr. McDonald. He personally spent well over an hour and a half with me, giving me his undivided attention, just for a cleaning and check-up! I have never experienced this level of care from a dentist before, and I absolutely recommend him!