Very to the point without being blunt/cold. I haven’t been to the dentist in a LONG time because it scares me. I’ll need a lot of work, but she didn’t chastise me or make me feel bad about it at all. The girls at the office were very nice, and the one who explained the costs to me was very upfront about the fact that they’ll work with me to get it all done little by little, at a pace I can afford. The office isn’t in the best part of town (N Lamar by Rundberg), but definitely don’t let that deter you. I’ve been to plenty of stuffy dentist offices that weren’t nearly as nice as the people here.