I called last minute to see if they could potentially have my 5 year old seen within the next day or so and they immediately accommodated us. We arrived without an appointment, was treated by a super friendly staff and my 5 year old was treated with the utmost respect. What was just to be an initial consultation/look, turned into Dr Draper offering to fix a tooth right then and there. No "you have to come back have a cleaning and then we'll make another appointment later on" he took the time, talked with my daughter and made her feel extremely comfortable and relaxed. During the procedure he took extra care to talk to her, reassured her and even stoped and gave her extra numbing medicine when she said she was uncomfortable. As an adult with horrible experiences with dentists growing up I have every bit of hope and knowledge that make daughter will not have the same experiences. She was happy and relaxed and overall had a wonderful experience for her first time have dental procedures.