I readily admit that I avoid dental work of any kind because I have had truly awful experiences in the past. But I broke a tooth and needed help. I found Dr. Gretchen Hoover through an internet search. Dr. Hoover assured me that pain would be minimal or nonexistent. She was true to her word. Not only that but she explained each procedure carefully and solicitously. She and her technicians Bianca and Kathy took great care of me. I will go back for further dental care.