Dentists in Far East Fort Worth, Fort Worth, TX
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Overall visit was good...efficient and fast. My issue is with the after office attention.....while office staff can be commended for professionalism....it is now a week after my initial visit and i am still awaiting information on whether or not primary or secondary insurances will cover all or partial. While I understand I am not the only patient.......waiting ONE WEEK in pain to receive information that should have taken 1-2 days at the most. I liked the dentist but I will be taking my services elsewhere because this is unacceptable.
Dr. Patel was such a good dentist. All of the staff is so friendly and puts a smile on your face. They treat you like family. Dr. Patel makes you feel comfortable with the treatments that they do so you won't be surprised or scared. I didn't feel painand leftfeeling better than before.
The doctors bedside manner was wonderful, i really enjoyed her. The front desk people and the person who kept calling to confirm my appointment was EXTREMELY unprofessional. They called to tell me i missed my appointment two weeks before my appointment happened, when i explained that it hasn't happened yet they asked me if i wanted to come in that day…. no… or i would have scheduled it then. They were talking loud while i was in the waiting room complaining about something which i tried to ignore, thats not ok.
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