From day one I was given all my options for treatment up front. He let me know of the possibility of needing a root canal before we even started to fix my cavity so no surprises. His bed side manner is unbelievably kind hearted. His main goal seems to always be on the patient. He treats his staff extremely well so they are happy and allows for them to concentrate on the patient rather than drama in the office. I highly recommend him for all your dental needs.