Dentists in Patio Homes North, Phoenix, AZ
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Awesome appointment! I was seen almost right away, and when there was even a 10 minute wait, the receptionist apologized - not necessary at all, but it's clear they really care about their patients. Dr. J and his staff were really caring and thorough. He gave great advice on some specific procedures I'll need done, and did so in a friendly and non-judgmental way. So relieved I've found an awesome new dentist.
I must say it has been close to 15 yrs since I've been to a dentist for anything major, as I am most fearful of dentistry and always have been, however the time came and I really needed to get my teeth looked at, so I searched and read and searched and read many testimonials from many different dentists and for whatever reason I felt very drawn to this facility, which is a good hour and 15 mins from my home. My appointment was for 12 noon, I completed some paper work, and was in a chair seeing the hygienist and x-ray staff by 12:45, a bit slow getting the ball rolling I will admit, however I am very anxious while at a dentist, and they took that into consideration my needs and did not rush me or make me feel uncomfortable. It was later found that I will need quite a bit of work done over time to get back on track. This was not a up sell story, I was shown up close pictures, not just x-rays of each of my problem areas, and it was very clear this doctor is very thorough, accurate, confident and compassionate in his work. I was without insurance which they knew in advance, and funds were tight, so Dr. B showed me what was critical, what could wait and what is future regarding my teeth needs, which was a GREAT relief. The doctor also had me work with the office manager "Sandy" to get me set up with insurance and be able to easily budget for what was necessary. Wow is all I can say about this dentistry....absolutely top notch and caring of their patients no matter your personal circumstances. I now have dental insurance and am scheduled the first part of November to start the process. A big THANK YOU to Dr. B and his lovely staff! The state of the art equipment was also a real welcoming sight compared to what I had remembered 15 yrs ago. Looking forward to having a healthy set of teeth for a long time to come!
They do a great job staying on time, there's almost never a wait. However, the office staff changed recently and I had all new people at my last appointment. The service was rather disappointing compared to the old staff. The new hygienist was much more aggressive and the doctor that came to check on me was more brusk; he just didn't have the same bed side manner as Dr. Espinoza. I am undecided about my future with this office due to these changes.
I love this dentist's office. The staff is very courteous and happy and pleasant the facility is very clean and all equipment is up to date and everything is very sanitary and dr. Wang is gentle and he explains everything he's going to do before and afterwards there is not one thing they could be improved upon because it's just perfect.
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