Took an appointment for my mother, who had a slight gum swelling which was causing a lot of discomfort. Was able to get an appointment easily through Zocdoc. Since it was our first visit to the Ritu, my mother was skeptical. Upon finishing the initial formalities (which was very quick with the help of the lady at the front desk), my mother went for her X-ray and the Doctor walked in for her consultation. She was very nice and friendly. After talking to her for a while, we felt comfortable enough to ask our "Curious george" question. She was kind enough to answer them patiently and infact gave a detailed explanation about everything. I would definitely schedule a follow up with her for my mother and may be shift from my current dentist too. Thanks again Ritu.