I like the fact that Dr. Floyd talks to me and not at me. He asked me questions and listened intently as I answered. He also told me what he thought was best but listened to my questions and concerns without judgment (he did not expect me to know what it all meant. He answered my questions and explained why his suggestions what they were. I also like the scribe (not sure it that is what her position is called) in the room. I noticed that freed up time for the doctor to spend the entire time with me.