Extremely impressed with everything! A yr ago, we went to a local, very prestigious dermatologist I found online, & who was close to our house. Nightmare. Nothing but problems. So, this time I took a different route, tried ZocDoc, researched the doctor's training & was able to make an immediate appt. From the onset to the end, everyone was professional, the office beautiful & we were very pleased. We had the complete opposite experience from the year prior, & the new office is just blocks from home. Primarily, the staff was friendly, knowledgeable & professional.