Empire Blue Cross Blue Shield Dermatologists in Hewlett Neck, NY
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Wonderful doctor who’s thorough in his medical examination and took time assuaging my concerns. I had to call him after hours due to experiencing more severe than normal side effects from antibiotics and he was on the phone with me for over 30min figuring out a solution.
As soon as I registered online for the appointment I got an email to complete a long online registration process. I filled it. It took a while but I figured I'd save time on the appointment (they had also called me the day before to get all my insurance info). No such luck, I get there 5 minutes before my appointment, and they hand me a pile to complete, I told them I had already completed ALL of the forms online. The clerk said she needed these too. I sit down, I look at all the pile and I see it's the exact information I had already completed, I got back. She says she needs it with my signature. Why on earth did I waste my time to complete the forms online then? WHY? So I spent 10 minutes filling the forms, again, and when I handed them I asked how much longer I had to wait, she said there was a wait. There was only one more person in the waiting room. I ended up waiting for 30 minutes (plus the 10 I spent filling forms). I just have no idea why they make you wait. Space out the patients better, or give me a call before I rush out of work!!!!! When I have meetings I don't make people wait for 40 minutes...! Just rude and I'll never get used to this. Oh there was an uncomfortable moment while waiting, the two receptionists/clerks/secretaries were screaming at each other with a very nasty tone about being interrupted when one of them was on the phone. Strange. The doctor was fine, I might consider going back to see her, but the whole process was just cumbersome.
Very professional, attentive, and intelligent. Remembered my boyfriend, everything about him, and even the date and time of his last appointment (the first appointment he ever had with him) after 10+ months of not seeing him. His experience there is what made me decide to go, and i couldn't be happier. Attentive caring staff, healthy sunny wait, in & out. They even advised me on the best economical to get expensive medication i needed for hardy anything. 10/10 reccomend.
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