Office in Cypress(lobby) was too small for appointments booked. Wait was too long for just a follow up in my opinion. Didn't care for other doctor who greeted us then sat with us in room. Heavy accent and wanted us to repeat the medical history that we had already entered online. Then he asked for my password which I didn't want to give so he changed it. Totally unneccessary if you ask me. I liked the Memorial office better. Front desk lady seemed overworked on the day we were in Cypress.