I arrive 30 minutes before my appointment to fill out papaerwork etc. I waited for 39 minutes before I got the paperwork. They didn't find my appointment, because it was through Zocdoc. Waited roughly an hour an a half to go inside talk to a nurse about the reason fo my visit. Waited another 30 minutes for the doctor and 30 minutes more for the small procedure. They don't have a laser. Procedure was very old school. I was there for 4 hours total. The doctor apologized for the delay, he said he was short staffed, apparently 2 employees called in sick that day. He said is usually not like this. The office was spotless clean. The nurse and the doctor seemed knowledgeable. Depending on how I heal I will give them another try. There is plenty of parking space and seats are confortable.