Dermatologists in Shoreacres, TX
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Dr Tyring is sincere and has a nice sense of humor. He was a little rushed though, seemed eager to move on. The staff can use customer service training. The office manager (Kathleen) is unprofessional and defensive. I asked some questions on the phone about their policy with a medication and she couldn't speak to it so I decided I would ask Dr. Tyring at my appointment. At my appointment which happened to be the next day I mentioned the same question about the medication and that I didn't understand it to the medical assistant/nurse. She then left to get the MD but next Kathleen walks in the room and stated I thought we cleared this up yesterday and hit me with barrage of questions like didn't read up on your medication, etc. She was not helpful at all and I didn't ask her to come in, I was waiting to ask the MD.
She listened and was able to recommend treatment and I was surprised when she suggested we took care of it in the same visit. I assumed I'd have to reschedule another appointment because my first meeting would end up just being a screening. She took care of my concern and even treated two other possible areas I was concerned about. Quick, easy service. And I love the in-room music! Very relaxing and lovely.
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