The assistant is usually a bit awkward and sometimes seems confused (I've been going here a year now, so she's not new). Today, she called me up, showed me the exam room, shooed me in, and shut the door! Didn't even ask me questions or say that the doctor would be with me soon. A couple of occasions, she doesn't even know why I'm there and I end up wasting time because she doesn't know if I need to put on a gown or not. The doctor always does a great job. Always good at listening to my issues and giving treatment accurately and efficiently. He's very friendly and has a good bedside manner.