Dermatologists in The Heights, VA
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My visit was great! The office was easy to find. All of the staff were very friendly and personable, making the whole experience comfortable. Dr. Abramova was also very personable. It was my first time to a dermatologist and she explained everything as she went, making the appointment more of a conversation than a cold and intimidating exam.
The office looked like the DMV when I walked in. There were at least 30 people waiting in a very crowded and small waiting room. I waited an hour to be seen as did many of the other patients.
READ THE ENTIRE REVIEW - DR WAS FANTASTIC, OFFICE IS DISGUSTING. Dr. Murthy was fantastic. She listened to me, took time with me, and set a plan of action. She referred to the situation using “we,” which made me feel like we are a team. I would highly recommend her. HOWEVER, when you walk in, the waiting area is small and dingy. There was a disgusting odor. The front desk receptionist coughed into her hand, then grabbed the intake paperwork with the same hand and gave it to me. It was revolting. When I returned the paperwork, which I wouldn’t touch, I actually pushed the antibacterial gel towards her - with my own pen - and said don’t you want to use this? She told me that she had just gone back and washed her hands. I said, “Yes, but you coughed into your hand and then handed me the paperwork with the same hand.” She kept saying she washed her hands, not acknowledging that is was AFTER she touched everything I had to touch. The antibacterial gel was next to her! And she was wearing scrubs! During this horrible flu season, especially, I was appalled. Like I said, Dr. Murthy is fantastic, however, I don’t know that I’ll be returning because of the physical dinginess, odor (it smelled like someone had defecated in the waiting room yet there were no other patients there), and the receptionist. I wish she worked in a much better location. She would be my PCP in a heartbeat.
I was very impressed with my experience with Dr. Wagenseller. Check-in was easy and the staff was extremely professional and polite. I was waiting less than 5 minutes before being seen in an exam room. The doctor's assistant asked detailed questions to get a better understanding of my needs and was very friendly. I also waited less than 5 minutes for the doctor to examine me. She was very professional and offered good advice on how to help me treat my adult acne, and was very understanding of my situation. My out of pocket deductible was a bit higher than I was expecting, as was the script that I was prescribed, but I would attribute that to my health care plan and not the office. Overall, I was very pleased with my experience and would definitely recommend Dr. Wagenseller!
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Dermatologists near The Heights, VA
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- Coverstone, VA Dermatologists
- Hallmark Manor, VA Dermatologists
- London Towne, VA Dermatologists
- Countryside, VA Dermatologists
- Lewis Park, VA Dermatologists
- Widewater Beach, VA Dermatologists
- The Heights, VA Dermatologists