17 people were in the waiting room at the same time, standing room only. Only Dr. Toome was in the office, no other doctors or nurse practitioners on duty. Receptionist said Zocdoc is not compatible with their office appointment system and tried to send me home even though I had the confirmation with me. Stated repeatedly that booking through Zocdoc is not compatible and I should have called the office. I suggested if that is the case, they need to remove it from their website. Many people complained and were walking out. Waited close to 2 hrs before seen. Dr. Toome didn't apologize and spent all of 25 seconds in the room and left us to her assistants. Thankfully my insurance pays for the visit and I didn't pay out of pocket.