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Qualifications and Experience
My name is Anzela Dvorkina. I am Board Certified Internal Medicine physician with 30 years of experience.
Downtown Medical Services is a Multi-Specialty clinic located in the center of Metrotech Downtown Brooklyn on 81 Willoughby Street, 4 floor. We have serviced our community for the past 16 years. From small one-doctor office in 1997 we grow-up to the Multi-Specialty clinic where we have 16 highly qualified physicians, Internal Medicine Department, Physical therapy and diagnostic department.
All our doctors are board certified excellent practitioners and, most important, caring and very responsible specialists. Our main goal is to be here for you and help you to go through any health problems with great support and professionalism you need. For the long time of our life in Brooklyn Downtown community, we became a family for our patients and, I hope will be yours.
Verified Patient Reviews
great person; easy to talk to and easy to acquire my own health knowledge; helpful translating other doctor's information - straight answers with common man's langauage - she actually drew me a diagram :)
I had an appointment with Dr. Galilova and she was wonderful. Thorough and thoughtful. She made sure all my questions were answered.
Very welcoming and profesional
Although my experience was very good on the day dr Dvorkina saw me, she was professional, no wait time and the staff was friendly too, the big problem was that I have made the appointment through Zocdoc for Saturday 10.45AM, but when I got there after a 1 hour 20 minute commute, I was informed that the Dr is not working on Saturdays. I did receive Zocdoc appointment confirmation, so I felt assured everything was set, but the office never contacted me to confirm my appointment for Saturday. I had to reschedule for another day and this wasted half of my Saturday, not to mention I could have made other plans which were not possible anymore by the time I got back home.
Dr. Dvorkina and the nurse working with her were lovely. I hadn't been to the doctor in a while and they made me feel comfortable and at ease. The office staff were also really kind and efficient. The office itself needs a little updating but otherwise I was very pleased with my visit and would certainly go again!
The office staff were helpful and Dr. Dvorkina was very compassionate and caring. The wait time is over an hour and i had to re fill the insurance and patient demographic forms despite doing them on zocdoc earlier on.
Dr. Dvorkina is a wonderful doctor. She's upfront about expectations, and gives thorough and practical assessments of my issues. I never feel like I'm forced into aggressive treatments. For example, I'm reluctant to go the antibiotic route unless necessary and I feel she is cautious and judicious about these decisions too. Otherwise, she strikes a great balance between being kind and understanding but honest where it's necessary. I'm very glad I found her!
Efficient and thorough. Answered all of my questions and was friendly.
Went in for a physical for a job. Was seen almost immediately. The nurse, Stina, and Dr. Dvorkina were very pleasant and easy to talk with. Dr. Dvorkina was professional and listened to what I was saying. I felt like I was in good hands and will not hesitate to go back for any other medical needs.
It was very pleasant and professional. She asked all the right questions and did a thorough exam, which made me feel I was her priority.
The nurse welcomed me and did all test quickly, took my blood nice and painlessly. Her and Doctor Dvorkina were both very pleasant and I had a good feeling about their profficiency and knowledge. Doctor was knowledgable and reasonable and explain everything in detail way. definitely worth the trip eventhough I dont live in this hood.
Dr. Dvorkina is great! She's super helpful and really nice. Highly recommended. The staff is really nice too! Thanks for everything!
She was very nice and friendly, the waiting room was very packed. The office had to move my appointment to earlier because the one I selected through zendesk was taken.
The doctor was so attentive and thorough! Highly recommend
She really pays attention to what you say! & very understanding and sweet
I am very picky with my doctors. I've been looking for a primary physician for the last 10 years and even the ones I've stayed with for a few years were purely out of convenience. I don't want to jinx it of course but I believe my search is finally over. Doctor Dvorkina was genuine, kind, very professional and knowledgeable. I seriously catch myself hoping that I'll get sick soon so I get to see her sooner than a year from now. Hopefully not of course :)
I would never go back. She does NOT listen to what I had to say, kept interrupting while I was talking and not helpful... I don't know why she gets positive reviews. She is not friendly either. Nurses didn't even say hi or introduce themselves and front reception were constantly on the phone and not helpful either.
Dr. Dvorkina is funny and has a stern manner, but she's great at answering questions and soothing my concerns.
Always friendly and informative!
This lady was very warm and very supportive...she made me feel so good.
I fell very comfortable, she is a very pleasant person easy to talk to.
Very attentive staff, professional and clean environment. Would highly recommend. The nurse and the doctor took time listening to my concerns and getting my medical history. This was a great first visit.
Dr Dvorkina was AMAZING!!! She apologized for my long wait.
It was short quick and painless. Coming from a person with a strong dislike of needles and blood, this was a great visit.
I went online looking for dermatologist and I was mislead because the doctor is not dermatologists, so I have to pay she a copay and then she recommend me to a dermatologist. Waste my time.
To be very honest I'm usually skeptical when it comes to meeting new doctors but Dr. Dvorkina made me feel sooo comfortable from the moment I met her. She was very personable and warm from the introduction until I left her office. She listened to all my concerns and addressed them all. I'm definitely keeping her as my doctor!!! My husband loved her too...
Dr. Dvorkina was wonderful! Answered all my questions and put me at ease. I would highly recommend.
I love Dr. Anzhela! the only thing I wish is that the receptionists had a little more staffing - they always are very distracted and the wait time is very long.
I did not see Dr. Dvorkina so, all my review goes to Dr. Lada Galilova. She is the best primary care doctor I've seen in the past ten years. She was very professional, great listener; she took her time to explain and discuss with me every important detail. I highly recommend her.
Dr. Anzhela Dvorkina is absolutely amazing! The staff is very friendly as well! Great place!
Very friendly doctor with good bedside manner, no long wait times. No complaints.
I saw Dr Galilova again and she is great! She is good at making you not be as nervous when seeing a doctor.
She was amazing. Not always do you encounter personable, genuinely interested in your well-being doctor that joke and make a patient totally at ease. She's going to be my go to doctor from now on.
Dr. Dvorvina was very thorough and friendly, and went above and beyond to answer all my health questions — not just the problem I came in for. She asked a lot of good questions and was very clear in her explanations. She was aware of my health insurance concerns, so was careful not to recommend anything that I wasn't covered for. The office itself is not great, I had to wait a while and the receptionists were super unhelpful and confused. But I would still go back for Dr. Dvorkina.
The Dr. was very professional. She listened & explained very well. She even went over things according to my age.
She was very nice she's easy to talk to.
Dr. Dvorkina and her staff were fantastic. She was more productive in one visit than my previous doctor had been in the 10 years I saw him. She was personable and friendly and listened to everything I said, working to find solutions for any issues or overdue treatment I needed.
I love how honest my Doc is! She is very concerned for my overall health and I am glad she is my primary care physician!
She is a great doctor but the office is terrible and you will wait more than an hour to get it.
Very personable. I went late (on purpose) so there could be less people there...there was a slight wait, but when the Dr. arrived she was personable and attentive.
She's a nice, pleasant, knowledgeable doctor. I will recommend her to other ppl.
The office was clean. It was not much paperwork. The doctor was nice and friendly. The receptionists were professional. I was highly impress for the first visit. The bathroom was clean as well.
Very professional respectful, she cares about her patients.
Dr. Dvorkina listened closely to what I shared, asked good questions to learn more, and was thoughtful about the treatment she provided. She considered my symptoms, circumstances (specifically, an athletic training program I'm a part of), and the cost of various treatments. I really felt like she was personalizing the treatment to me and took my perspective into consideration. She also answered all of my questions and was warm and kind.
I like her. Straight forward to the point. Seems very efficient to solving her patients problems.
This was my first time going to this particular doctor and I was pleasantly surprised. Usually I prefer male doctors but my wife did some research and told me to try her out. The office was nice compared to some places I've been, and the one receptionist I dealt with was pleasant and patient with me. I liked how the doctor was very genuine and easy to talk to. I look forward to managing my health with her.
First time, very friendly staff and she was lovely. I'm happy to have Dr Dzorkina as my new PCP.
She was super nice and really positive. She comforted any medical worries I had :)
Dr Dvorkina was friendly and knowledgeable. She discussed my problem in detail and gave good explanation of her diagnosis. The office staff was very unfriendly. I had to wait 50 minutes before I was called.
Dr. Dvorkina was ver thorough and personable. I highly recommend her.
I have been going to Dr Dvorkina for many years, she is professional, patient, friendly, trustworthy and knowledgeable. The Medical Center's front office isn't always patient friendly, sometimes disorganized, once I waited an hour before asking how much longer of a wait I would have, when they discovered they hadn't pulled my chart to be in line to see doctor. They had took my co-pay and gave me a receipt and asked me to be seated until I was called. Once I asked, they did put me next in line, but had I not asked, I would have sat there much longer.
She's fantastic. Always straight to the point, but very caring. I would recommend her to everyone.
Friendly and knowledgeable staff. Dr. Dvorkina is very down to Earth. I have been going there for awhile and have not been disappointed.
Great, very polite staff. Dr. Dvorkina is kind and patient, really makes sure you understand everything she tells you. Nice office and easy to get to.
Usually pretty quick to get in, but today was pretty backed up. Not normal so I am not too upset :0)
Organized, professional office and staff
I actually did not see Dr. Dvorkina, l saw another woman named Dr. Galigova I believe and she was amazing. Kinda of glad they switched my doctor. I will be going to her all the time!
It was a professional reception
As usual it was a pleasure going to this office. I cannot say enough about the professionalism and friendliness. I have recently switched my PCP from my previous doctor of several years, to Dr. Dvorkina. Very pleased.
The staff was friendly; however, I got their 15 minutes before my appointment and was not seen for over an hour. Highly disappointed at that. Yet, I felt comfortable being attended to for my visit.
She is great, and very friendly
The visit was very good she explained everything to me she was very detailed with everything I will definitely make her my primary from this day forward
Dr Dvorkina was great! The wait was a little long, but on the flip side her staff had to deal with my annoying insurance - they weren't fazed at all by having to get on the phone and ask about my benefits. Dr Dvorkina herself was very attentive, detail oriented, and personable. She was able to give me a good explanation of my test results at my follow up without getting me worried at all.
first visit so it took a bit of time to fill the papers etc, but it was not a long wait. I had a very nice and detailed conversation with visit and check up from the Doctor and I would gladly continue to go to her if and when I will need again.
A truly amazing doctor who is thorough
No wait. Doctor was knowledgable and good personality.
Make sure you reiterate what she is saying because there is certainly a language gap. She will come across as the nicest person in the world but it won't take much for her to turn like a light switch. Her nurse is rude as well.
Awesome experience!! The entire office is wonderful. Great to finally find such a great place!
Doctor Dvorkina is caring, sensitive, knowledgeable and respectful of the patient.
Absolutely could not have been happier with my entire experience from start to finish. The facility is immaculate. The staff members are very professional and courteous. Dr. Dvorkina was an absolute delight. The sonogram technician was lovely too!
She was incredibly friendly, prompted me with the right questions, and had a great sense of humor. Definitely recommend.
I NEVER leave comments on anything, but OMG what a dream. Finding a new PCP can be a little scary because you want it to be a good fit, but I struck gold.
Dr. Dvorkina was fine but not the best. She properly diagnosed me, didn't hesitate to run tests to put my mind at ease, but I won't be visiting her again and wouldn't recommend her. Front office staff was terrible. They were confused about my medical insurance and insistent that 1) I needed to pay a pre-established amount for a basic check-up (my insurance said 10x less) and that 2) I had call my insurance company and name Dr. Dvorkina as my primary care physician. Plus, the office was not clean, and the furniture looked like it was falling apart. The other patients in the waiting room were very typical of the unsavory characters found loitering on Fulton St in downtown Brooklyn.
It was efficient and pleasant.
My visit with Dr. Anzhela Dvorkina was an excellent experience. She took her time explaining my health and made sure I was well taken care of. The entire staff has a pleasant disposition and extremely professional.
She is honestly the best overall 'non-specialty' doctor that I have ever seen. She greeted me at once with a smile, listened, was 110% thorough, knew to go to my thyroid at once when I told her my symptoms, had my prescriptions ready for pick-up, front desk staff was amazing, had my specific referrals printed out and you could just tell that she is in it from her heart! Love this lady!
It was amazing. Very friendly staff and he is amazing and takes care of your needs and health. I highly recommend her!
She was very warm and personable. She's a little old-fashioned but in a good way. I felt like it was a good, basic check-up, but there wasn't anything particularly illuminating. But I felt safe and cared for. I think she's a good doctor if you have something particular to talk about, but if you're kind a regular, healthy person, she'll kind of breeze through it all. The office and office staff is not great, but her nursing staff felt very personable and professional. I'll definitely be back but more prepared with questions.
Dr. Dvorkina and her staff are extremely professional and smart. They created a welcoming environment and were very thorough and patient throughout the appointment. I would highly recommend Dr. Dvorkina!
Dr. Dvorkina is an awesome Doctor that attends to your medical needs and her bedside manner is unbelievable supportive, encouraging and caring. the staff on the other hand and person i have refereed including myself have had customer service issues with the front desk and are seeking to find other primary physicians.
Friendly, personable. Dr. Dvorkina took time to explain things and answered my questions. I liked her, and I will return.
It was a great visit they treat me well
She is great . Knowledgable , nice , I go to her for my yearly physical .
It was a lovely visit with dr. Dvorkina. Her front desk was efficient and pleasant. Once I was taken to my room, her assistant took my blood pressure and weight and drew blood. She was excellent! Really gentle with the needle, I didn't even feel it. We went over the reason for my visit and shortly after the doctor saw me. She asked me some preliminary questions. Checked if I had questions and once she was going to begin examining me she described what she was going to do. And would also explain why! She was very detailed and gentle. She was knowledgeable and made me feel at ease. I would recommend her. She shows genuine interest and concern. And ensures that you understand her indications.
It was beautiful she was very sufficient, direct, and made me feel comfortable.
She was very informative and helped me feel comfortable about my health. It was as if she was a doctor, therapist, and fashion consultant at the same time. There needs to be more providers like her.
Very professional and honest and loved the staff.
The Dr. was very nice and professional with me, she answered all my questions, made me feel like I was talking to my friend. I honestly can't complain about anything. It was a great experience.
She was excellent! Very thorough, asked all the right questions and had me in and out! I will recommend her to all my friends!
I meet with Dr. Lada. And she was amazing. Very thorough and sweet. She informed of all that I needed to know and answered all my questions. I am so happy to finally have found a doctor that I can stay with!
There was some slight confusion at the reception desk regarding my co-pay, but after that everything else went good. This is my first time going, but exam was very thorough and I will continue to see Anzhela.
I pretty much got seen right away. They are really good with followup and making sure you are there and know your appointment. She was so thorough. It was quick but she still made sure I knew everything I needed and did it with a smile! Highly recommended so far I've had a great experience and definitely ant her as my primary care physician.
Very honest and pleasant visit. We had a nice conversation while she gave me my physical. I really respect her direct manner, it's hard to find a doctor who shows interest in a busy place like NY.
Great doctor, addressed to all my concerns. She was nice, knowledgeable and I was seen right away. Highly recommend. Thank you!
She is a beautiful person and she made me feel comfortable as being a person considered overweight
Dr. Dvorkina is absolutely what I'm looking for and need in a physician!
The staff was friendly. I was seen right away. The nurse and the doctor both listened to my concerns and made me feel heard. The doctor gave me several referrals and I left feeling hopeful that I would feel better soon.
Very knowledgeable Dr! The nurse was also very sweet.
Very helpful. I was there for both a physical and a recent accident I'd had. Not only did she answer all my questions about my injuries from the accident, but they had someone available to answer all my questions about how this visit would affect me should I choose to take legal action for the injury. Wait time was a bit longer than I'd hoped for but Dr. Dvorkina was worth it!
She was attentive and kind, listended and made a thorough exam, didn't make me feel like a time slot.
It was great
Excellent reception and professionalism
Everyone was very pleasant and professional
Dr. Dvorkina is awesome. The office staff (reception mainly) sucks though. So get through them for a good doctor.
Dr. D is OK. But the office is a mess. They do not contact you with records or results and the 10-min visit with Dr. D herself is not worth the hour or more wait. Too disorganized to be a trusted office.
Very nice staff and doctors. They went out of their way and even let me borrow a private computer to find a specialist that would accept my insurance. Appreciate that concerns that I raised always have been carefully examined to determine cause.
The doctor was warm, friendly, and professional. I received referrals and medication quickly. I will be going back!
She is awesome .
Everyone was friendly, helpful, and re-assuring.
Very knowledgeable and takes time with you and listens to your concerns. Very personable.
The office was seedy and not comfortable at all. I felt extremely out of place and didn't even want to be seen. I will not be returning.
Dr. Dvorkina took a detailed health history and listened patiently to my health concerns. I didn't feel rushed at all and felt like she took my concerns seriously even though they were kind of minor. The waiting room and office are nothing special, drab and unpleasant, but the staff is so friendly and happy that it didn't even matter. Staff is very concerned with making sure my insurance covers everything and assured me I won't get hit with mystery bills. The wait was long because we were doing all the new patient paperwork. Overall, great team, friendly experience.
I love her!!! I moved to NYC over a year ago and it feels so great to finally find my new primary care physician! She really told care of me.
Overall good visit however, one of the nurses forgot to run one of my tests so during my follow up visit I had to have blood redrawn for the tests to be submitted. Very time consuming especially as I was originally told to wait two weeks for the results (and therefore an additional few days after the follow up).
Best Physician ever! She really cares about her patients.
The doctor was nice, they have took blood work and everything else
Her nurses are good--very busy and stressed, but good. She, on the other hand, is awful. Condescending, arrogant, and super judgmental. I'm shocked that so many people give her 5 stars...I'm not a fan at all.
Very quick visit. Super prompt. So happy I found this doctor's office. Really excellent staff as well!
Dr. Dvorkina was very personable and efficient. The front desk staff seemed a bit disorganized, and the wait time was on the long side.
Dr. Dvorkina is very nice and took the time to listen to me. Her front desk staff don't have it all together -- I think they're all new. I wound up waiting an hour for my appointment and extra half-hour afterwards because they couldn't figure out how to print out a referral.
She was excellent.
over se is very throrough and listens to her patients
Fantastic personal treatment. Knowledgeable , freindly and professional.
Very quick and easy, quite thorough!
She Was Excellent .
Very informative, pleasant and attentive!!
She was very attentive; bringing up issues I wanted to discuss, before I even remembered to bring then up myself. I think I'll return to this facility again.
Avoids detailed explanation though very nice personality. The office is outdated, not very clean and pretty crowded. The reception staff is not very efficient. I had to reschedule my appointment I originally got on Zocdoc - not convenient.
I thought she was great and her staff was also very good.
Great and informative service and care!
She's a very compassionate doctor.
She is very sweet and smart. Made me feel very comfortable.
Wait times tend to be ~30 minutes. I miss the Williamsburg location, but I absolutely love Dr. Galilova!!! (She practices with Dr. Dvorkina.) Dr. Galilova has the best bedside manner I've ever seen. She is warm-hearted, kind, gentle, and takes her time with patients.
DO not book here. They double book, dont tell you , make you wait and pay copay BEFORE you see the doctor - total scam.
It was good she had great information her and her assistant was very good I'm pleased with this visit
Extremely polite, professional and thorough.
Friendly and helpful
The doctor was very informative. She was very caring and knowledgeable.
good doc. you will wait.
Very nice and answered all my questions
Nice doctor but I hate waiting in a doctor's office that long.
She took the time to make sure I understood everything properly, called me with further information and was always available for questions.
She was kind and thorough. I would recommend her and plan to see her again.
While I loved working with Dr. Dvorkina, my ZocDoc appointment didn't show at the doctor's office so I had to wait for over an hour to actually see the doctor. Once seen by the doctor, I was pleased and thought she was worth the wait. She had a great bedside manner and took time to answer all of my questions.
unreal wait time but once i got in the doc was nice and very professional, quick too
Great Dr! Very knowledgeable. I felt very comfortable talking to her.
There was confusion about what qualified under my insurance and I had to call my insurance company from my cell to confirm services. After a hour and a half wait (30 of which were spent clarifying my services) I finally saw the doctor for 10 minutes for an annual physical. A few minutes of my time consisted of Dr. Dvorkina complaining about low income individuals accessing services as getting "handouts," "whatever they want from the state [NY]," and "getting so much they have no reason to work or any intention to work." The facility itself is rundown and has an interesting mix of clientele. Dr. Dvorkina was friendly and nice, as were the staff. Everyone just seemed overworked and consequently incompetent in delivering quality health care. Maybe they were off their game, but that is no excuse when dealing with people's well-being. Upon getting to the pharmacy to have a Rx filled at 4pm I found out the dosage was not on the script. The staff at the pharmacy (oddly helpful) tried to get Dr. Dvorkina's office on the phone a few times (even staying on hold for an hour), and even called the paging service. As of 4 hours later neither the pharmacy nor I have had the prescription failure rectified. I don't ask a lot in my health care deliver, I'm just as happy to go to the doctor in Bangalore as I am in Brooklyn, providing both know what they are doing. Maybe Dr. Dvorkina's place would be good for a quick Rx, if done properly. I will not be returning to the office.
She was great. Her assistant was just as professional. She answered my questions and was clear and through about my options. I am totally going back to her for any primary health concerns of mine.
Pretty sure this doc commits fraudulent billing. I got billed for procedures that never happened after going to her office. Nice try!
I made a ZocDoc appointment at 9am, and got an email confirmation. Then, the day before the appointment, the office called to confirm the appointment at 9:30. I explained that this was not the time that I booked, and they told me the doctors didn't even get into the office until 9:45. I decided to split the difference and arrived at 9:15. I was not escorted to the waiting room until 10:20. The office has the feel of a large clinic - take your number, wait in line. Very impersonal. Once I actually got in to see the doctor, she was compassionate and sounded like she knew what she was talking about. I might consider seeing her again, if I feel like spending 2 hrs at my appointment.
It was good once I met the doctor...she went on lunch at the time of my appointment...I had to wait 45 minutes before I inquired again and found out that she was on lunch. The staff was nice but should have informed me so I could have scheduled the appointment after 1p instead of coming in at 12:45p to ensure my wait wouldn't be so long. Truly frustrating.
The office claimed that there was no scheduled appointment for me. I had my Mom on the phone and she told them that there was a confirmation sent by their office for my appointment, also there was a reminder for my appointment for that date, She also told them that I took time off from school and work to keep my appointment and they will have to put me in to see the doctor. They did and I was able to see the Doctor.
It was great, she is amazing!
Very attentive and kind. Dr Dvorkina really took her time with me, and answered all of my many questions very patiently and with expertise. Today was my first visit and that was my first impression. Very grateful.
Very attentive and thorough.
She will be my #1 go to! Very professional, kind, nurturing.
Dr. Dvorkina was great - very friendly and pleasant. The office could have been better organized, wait time was 45 minutes and they did not have my check-in information that I submitted through ZocDoc.
great docs & environment
Loved Dr.Dvorkina. She had the best bedside manner, made me laugh even though I was feeling very sick with strep throat. She stressed she likes to focus on natural remedies but when you're sick she doesn't hesitate to give you the right antibiotics quick. I appreciate that. She doesn't want to pump you full of drugs unless its necessary but she's not all incense and quartz crystals. She was really great, she spent a lot of time answering all my questions and made sure I was comfortable and had a clear understanding. I highly recommend her!
Dr Dvorkina was very good. She was attentive, thorough and professional. I went with severe upper & lower back pain. She took the time to give me treatment and referred me to the Vajeta, the physical therapist who was very good. I walked out feeling almost 100% better.
This place is terrible.
Excellent i was in and out!!
Awful experience. They do not honor Zoc Doc appointments, hence my 9:00 appt. was bumped in honor of a 9:00 appt. that was made "1 week ago." Rude staff, dirty facilities with files laying around everywhere, and they made absolutely no effort to accommodate me. Don't waste your time.
Very friendly and efficient. Great energy!
I've been seeing Dr. Dvorkina for a few years and she has alway been great. Not only is she helpful but she truly cares about her patients.
Great staff. Very informative doctor.
I did have to wait a very long time, even though I arrived early and submitted my paperwork online. It's a busy office-- the reception area seemed hectic and disorganized. I enjoyed the visit with the doctor itself-- she was patient and friendly and allowed me all the time I needed, and was helpful in making referrals.
Dr.Dvorkina is an outstanding doctor! It's my pleasure to be her patient. She is super professional and caring. Thank you very much,Dr. Dvorkina. The staff is also very pleasant and polite. I recommend Dr. Dvorkina to all my relatives and friends.
Staff is nice and pleasant
Worst doctor experience ever. Don't waste your time with her.
She was great! She did not rush the appointment and spent ample time answering my questions. She made me feel very comfortable and made a point to talk with me face-to-face before she entered any information into the computer. Will keep her as my doctor as long as I am in Brooklyn.
I had scheduled my visit for 9:00 am on zocdoc I was called by the office and told that time was no longer available to come at 10:30. I arrived at 9:45am. The office was so dirty, there were stacks of patients files laying on the floor. The staff did not seem to know what they were doing. I was checked in by 3 different people and waited close to 2 hrs to be seen by MD. I also had to wait to be checked out. I would never recommend this office to anyone ever!!!
I loved the Dr. She took me before her lunch and she was attentive to my pains...
They appeared to be understaffed when I went in, so I didn't actually meet with Dr. Dvorkina, but a different doctor (Dr. Alka). She was extremely well-informed, gave excellent explanations, and was easily the best doctor I've seen in New York.
It was a pleasant and good doctors visit. I was helped to the best of their ability.
Superb! Thank you very much,Dr. Dvorkina.
It was great.
Little bit of a wait but it wa worth it. Dr Dvorkina was very friendly and knowledgeable.
The office was busy, and I had to wait long, but the service was excellent. Everyone was nice, professional and answered my questions thoroughly. I didn't feel rushed, and they made it a point to make me feel comfortable about my particular illness.
I really like Dr. Dvorkina, but I submit my updated contact info online so I would have less of a wait time. Then I got a phone call asking for my new info and I had to still give my new info once I arrived. I thought the info that I gave on zoc doc would be given to the dr. Office .
The only problem that I have with this office is the receptionist lack of doing her work. I waited over an hour to see Dr. D., because the receptionist did not pulled my chart when I gave her my name. another receptionist noticed that I was sitting there for a while and asked me who I was there to see, took my co-payment and pulled my chart. So others that arrived after me, saw Dr. D. before me. Was really disappointed in the wait.
Do yourself a favor and do not go here. If you are totally healthy and want McDonald's type service (albeit not fast) then she's your woman. If you want attentive care from a doctor that follows through, returns phone calls and is willing to save you a visit for a small question, especially if you have a serious issue, please choose another doctor. The medical records department is terrible as well.
Always a pleasure seeing Dr. Dvorkina. She thorough and easy to talk to. She truly cares about you & your health.
The front desk staff was not professional at all. While I was waiting, one of the front desk staffers was using speakerphone to confirm another patient's insurance. Anyone in the office could hear the conversation.
She was kind personable and her staf was very helpful. I am new to the area and needed a doc ASAP, great doc!
She was very pleasant and I was taken care off right away!!
The Doctor and staff were all very pleasant. Wait time to be seen was a little long and reception was a little awkward. But the Doctor and nurses were comforting and quick.
Quick diagnosis - you're in and out. Really nice! Loved her assistant. Most of her receptionists are also pretty nice.
Wonderful Doctor as always but the wait time for this visit was a bit frustrating. She did, however, get me in an out quickly once everything was eventually figured out.
It was a terrible experience. After waiting nearly two hours, the doctor could not be bothered to spend more than 15 minutes with me and answered one of my questions by telling me to "look it up online." Will absolutely not be retuning.
She was very respectful. I look forward to going back.
Made the appointment early in the morning of the same day and they fit me in. Dr. is professional and easy to talk to.
First off the staff is SO SO friendly. There was little to no wait time an my doctor was very easy going. Def recommend..
I had to wait over an hour to see her, but that is my only complaint. She was very professional and pleasant. I would definitely recommend her.
The few times I visited the office I might have seen Dvorkina one time. There's one practitioner there who is rude and tired and needs to retire. The front desk staff is "ok."
My first time and there customer service is EXCELLENT !!! defintely I will recommend ppl.
Professional, friendly and courteous. Appreciate all the help!
Dr. Dvorkina was not what I expected. I came in for an examination of an injury. She briefly looked at it and I was trying to explain what the previous doctor had told me and she disregarded what I had to say. She also made a smart remark about the injury. Not very kind.
I went to the office about an hour after making the appointment on Zoc Doc and I was still not confirmed (I heard the receptionist state that she had not confirmed any appointments made on Zoc Doc. I had to wait over an hour to see a doctor. Nevertheless, the doctor was great: attentive, patient and understanding.
I was very pleased with the dr Boris very friendly took his time answered all my questions gave advice didn't rush me out the office would never saw that lady doc but would recommend dr Boris anytime.
She was wonderful! Friendly, funny and professional. It was my first time there and I felt very much at home with the staff and doctor. Very happy with my experience!
She was pleasant, but my one hour wait was unacceptable.
Doctor was nice but the wait to see her was very long. I was attempting to meet with her during my lunch break because her office is close to my job. However, the wait was over an hour to meet with her which was very discouraging.
She was fantastic!!! Extremely professional office staff.
I've been going to her for awhile and each visit has always been great. I strongly recommend her.
Excellent service by staff and the doctor's physician assistant as always!
This was my first visit and I am so happy I changed my primary care physician. Dr. Dvorkina is professional, personable and made me feel very comfortable as a new patient. I am confident that she will help me reach and maintain my optimum health.
very nice staff
She was super friendly and proffessional. The wait time was non existent and the staff was friendly. Highly recommended!
Excellent staff and doctor!!! I made an appointment with Doctor but was asked to see the PA instead, so beware of her. Thank goodness I got to see the Doctor because the PA refused to see me because she had to leave and was very loud and unprofessional; she was is in a open area when this was said. Dr. D and staff on the other hand are GREAT . THANKS!!!
Very thorough and nice. Definitely recommend her
Excellent !!!! Very professional and helpful!!!
Knowledgeable, pleasant and friendly doctor. unfortunately, I had to wait for the appointment for more than two hours (totally not her fault)
Dr dvorkina is very professional . She attended me with care and consideration. I came with pains n aches n left with a smile n some comfort . This was first time ever in this type of faculty n wow the best I would recommend to anyone in need of such services
I wasn't very happy with this studio. The place was crowded, old. The doc who visited was nice but not very attentive in her visit. She recommended an allergy medication for my Throatsore sore but I'm still in pain and hopeless...
Great Doctor! The only thing was the long wait but I would go back.
Came in with tonsillitis. I just needed antibiotics and a note for time off work - she is NOT my pcp. Gave me a lecture about my weight, despite my having had gastric banding surgery and being still in the process of losing weight under supervision of another doctor - said that she had a patient who lost more than me so I must not be trying hard enough. Inappropriate, irrelevant to my current illness, and completely insensitive. Would never recommend, will never see again. Shame on you.
Dr. Dvorkina was great. Definitely not planning on changing doctors anytime soon.
Long wait was because I missed my original appointment time (train delay). Overall it went well.
She is a wonderful doctor, patient, polite and very amiable. She also answers any question without any hint that it may be a silly one. I recommend her to all my friends.
My only complaint is that she spoke quickly and I did not hear her talk about a test that she wanted me to do, so when I got to the front desk to check out, I was surprised to be set up for a second appt to have this test done.
Dr. Dvorkina was great. She was professional and very nice. My only complaint is with one of the receptionists. She was rude on the phone and not very professional, accommodating or comforting.
DR. DVORKINA WAS VERY NICE A ND PROFESSIONAL. I AM HAPPY TO FIND A DOCTOR LIKE HER.
Doctor is really nice and personable however the wait time on a slow day was and hr and half
Dr. Dvorkina was excellent. I wasn't left wanting anything. I only wish I had found her practice sooner!
Dr Anzhela Dvorkina was GREAT! Very professional, thorough, personable, and knowledgeable.
In my opinion, Anzhela Dvorkina,MD is simply te best. I defently recommend this doctor and her staff to everyone.
Anzhela Dvorkina is a great doctor with a smile. Very knowleadgeable,professional,caring and willing to help. It is my pleasure to be a patient of Dr.Dvorkina!!!
Anzhela was extremely kind and helpful. She took the time to answer all my questions and was very comforting. The assistant was also very nice too.
I went in for an illness, but she did a thorough workup and examination. She was very professional, but also very nice and easy to talk to. Very clear in explaining things as well.
Excellent Doctor with a great bedside manner. Usually Doctors in New York are very abrupt and dismissive. Dr. Dvorkina was great. She answered all of my questions and made sure I understood the treatment. She even called a few days later to followup. The wait was 30 minutes which is pretty short for NYC doctors.
So incrediably nice and knowledgeable. Great experience!!!
The receptionist was rude.
The office staff were very friendly and helpful and Dr. Dvorkina was thorough and friendly!
Excellent doctor and excellent staff. Very friendly and competent. It's a very nice atmosphere in the office and I can tell they really care about the patients.
I found Dr. Dvorkina to be professional and personable. She was thorough and didn't seem rushed through her time with me. Her staff was extremely helpful with an insurance snafu. She also just perscribe drugs, but also gave me some home remedies I could use to help with my symptoms.