Dr. Ashraf Elshafei, MD

Addiction Specialist

Book an Appointment

Choose your insurance
Loading...
No Results
What's the reason for your visit?
Psychotherapy

Choose a time to book

420 64th St, Brooklyn, NY, 11220
32-72 Steinway St., Fifth ..., Astoria, NY, 11103

Qualifications and Experience

Education

Hospital Affiliations

Languages Spoken

Board Certifications

Professional Memberships

Awards and Publications

In-Network Insurances

Specialties

Professional Statement

Dr. Elshafei is a is a psychiatrist, board certified in psychiatry, neurology and addiction medicine. He completed his medical training in Psychiatry at New York Medical College and currently serves as Assistant Professor of Psychiatry and as the Associate Director of Residency Training at New York Medical College. Dr. Elshafei is also Chief of The Addiction Medicine and Detoxification Unit at Metropolitan Hospital. Dr. Elshafei's practice also contains a complete Weight Loss Center and management program. He treats a wide variety of disorders but also specializes in heroine addiction treatment with suboxone,smoking cessation, weight loss management, dementia, as well as food addictions and eating disorders.

Zocdoc Awards

Verified Patient Reviews

Overall Rating
Bedside Manner
Wait Time

Dr. Eishafei was attentive and understanding. He was very knowledgeable and addressed all of my issues.

Overall Rating
Bedside Manner
Wait Time

Great ,good listener and knowledgab

Overall Rating
Bedside Manner
Wait Time

Never in my LIFE have i ever waited so long to see the doctor and i've visited the ER handful of times!!! 3-4 hour wait and broken bathroom. i missed a shift at work because the wait was so long . and when you ask how much longer the answer is always the same .... not that long . find another doctor unless you have absolutley nothing to do. and the office is in a basement no cell phone service no wifi or reception period !

Overall Rating
Bedside Manner
Wait Time

The wait time is ridiculous. I was seen two hours after my scheduled appointment time.

Overall Rating
Bedside Manner
Wait Time

He took time and gave me thoughtful feed back. It wasn't as bad as previous reviews, but I went on a Saturday.

Overall Rating
Bedside Manner
Wait Time

The wait was long, but that's probably to be expected. The receptionists were all very nice. Dr. E took did not rush through appt., was straight forward, but kind.

Overall Rating
Bedside Manner
Wait Time

Dr. Elshafei has a very pleasant manner. Most psychiatrists either rush you out with barely a word, or ask you way too many questions to the point where you feel interrogated. Dr. Elshafei asked appropriate questions and spent just the right amount of time with me. He didn't keep me waiting long either. He was very nice and knowledgable and I felt comfortable with him. He explained things and didn't talk down to me. I would definitely recommend him.

Overall Rating
Bedside Manner
Wait Time

It was good. He is very professional and attentive

Overall Rating
Bedside Manner
Wait Time

The wait is always a bit long for Dr. Ash. But he is worth it!

Overall Rating
Bedside Manner
Wait Time

He took his time to listen about how I was having reaction to current meds and found alternative medication that hopefully will have no negative side effects.

Overall Rating
Bedside Manner
Wait Time

Great Doctor but bring something to keep you busy. I had a 6:30 appointment and sat in the waiting room until 8:00.

Overall Rating
Bedside Manner
Wait Time

He was patient, and listened. I would refer others to meet with him. Yes the office is very busy, but I believe after meeting the Doctor it is because he wants to help as many people as he can. The fact that his hours work for those who don't want to miss work is very helpful.

Overall Rating
Bedside Manner
Wait Time

He is by far the nicest, most caring Psychiatrist I have ever had. The office wait time can be long when you need to see him, but that is only because he takes his tie with each patient and actually talks and engages with you. He doesn't look at you as another prescription. I also like that he remembers you, what you speak about. I highly recommend him and can't see myself going to anyone else.

Overall Rating
Bedside Manner
Wait Time

Very professional and empathic.

Overall Rating
Bedside Manner
Wait Time

Got my prescription wrong, and then when I needed it redone the office staff billed my insurance and asked me for another copay! Will report as fraud to my insurance company.

Overall Rating
Bedside Manner
Wait Time

After the great reviews here, I was a little disappointed. I left with a script for something I want to try, but I also am not sure I'm going to fill it because it means coming back. The intake appointment was only 5 minutes long. He read through my notes but asked very few follow-up questions and made no real effort to put me at ease (I was very nervous about being there). As a result, he didn't get to know me at all. He didn't discuss options, just told me what he was going to do (but when I said I wasn't comfortable with it, did change tracks -- still no discussion of the pros and cons of each choice though). He also tried to push therapy, which was obviously not why I was there. I'm not sure how I'm going to proceed. He seems to know what he's talking about, but I wanted to be treated like a partner in my treatment, and am not sure this is the right fit. Huge wait time makes it hard, I'm guessing, to have appointments long enough to get to know the patient.

Overall Rating
Bedside Manner
Wait Time

Kind ...understanding...compassionate... Knowledgeable and professional.

Overall Rating
Bedside Manner
Wait Time

The defining feature of this doctor, sadly, is the waiting room. I sat in the Brooklyn office for two and a half hours before being seen for five minutes. I have no complaints about the care whatsoever, but there were a lot of patients getting agitated in disconcerting ways in the clinic's many waiting areas.

Overall Rating
Bedside Manner
Wait Time

Over 2.5 hours again also being your own toilet paper and paper towels they never have any. Wish my insurance would cover other doctors

Overall Rating
Bedside Manner
Wait Time

The doctor was very attentive and helpful. The wait time was insane. I waited for 7 hours to see him. The office procedures are not very good at all. I had no choice but to stay because I needed the medicine he would later prescribe for me.

Overall Rating
Bedside Manner
Wait Time

I waited very long, but when I saw him, he was personable and seemed to know his stuff. I was impressed with his manner and knowledge.

Overall Rating
Bedside Manner
Wait Time

The waiting time gets worse and worse. 3 hours today but he's a great doc and not many other docs take the insurance that most of the public has.

Overall Rating
Bedside Manner
Wait Time

Great doctor but bring something to read you'll be waiting a long time to see him.

Overall Rating
Bedside Manner
Wait Time

Wait time is absolutely ridiculous 4 hours for my last appointment! And I got there 1/2 early for my appointment slot

Overall Rating
Bedside Manner
Wait Time

Its little wait time ,but it worth it .He great doctor, very understanding person

Overall Rating
Bedside Manner
Wait Time

All of the reviews about wait time are true -- I waited for over an hour, and the only reason I was seen within two hours was because I told the front desk I was unable to wait any longer. Once I was finally seen, Dr. Elshafei didn't go over my family history or symptoms enough where I'm comfortable with my new prescription. I felt uncomfortable taking up more time, however, because I knew how many people were waiting. The only reason I'll be returning is because this office is incredibly convenient to my apartment.

Overall Rating
Bedside Manner
Wait Time

I waited more than an hour, as the reviews show, but once I met him I was very much pleased. He treated me with respect and listened to my concerns about medications and past treatment outcomes. He went straight to the point, without run-arounds, and prescribed exactly what I needed to treat my illness.

Overall Rating
Bedside Manner
Wait Time

Great doctor, but the medical receptionists who check in patients and manage scheduling do not seem to understand how to organize patients appointments. They make you sit and wait a long time. Always many patients waiting.

Overall Rating
Bedside Manner
Wait Time

The doctor is fantastic. The wait and the staff are another story. Get ready to hear, "We're busy" from the staff often in regards to anything.

Overall Rating
Bedside Manner
Wait Time

Doctor Elshafei is a great guy. He's respectful and caring. The wait at his office was a little long, but it is probably because he is worth the wait.

Overall Rating
Bedside Manner
Wait Time

Doctor and his staff are very nice and professional. However, The wait is unbearable and the waiting area is extremely crowded with many screaming children. If you don't mind waiting two hours plus to be seen, then he is great. I think this doctor should have a play room for kids away from patients. After all, this is a mental health doctor.

Overall Rating
Bedside Manner
Wait Time

He seemed very kind and knowledgable. The office staff were friendly and helpful. It was a good experience.

Overall Rating
Bedside Manner
Wait Time

Fantastic! His night hours are unparalleled anywhere in Brooklyn. His staff was friendly, courteous, and helpful. The doctor was really friendly, and knowledgable. I was really dreading going (to any shrink, not this one in particular) and I'm really glad I was so wrong.

Overall Rating
Bedside Manner
Wait Time

Good guy which may explain the number of ppl he sees a day lul

Overall Rating
Bedside Manner
Wait Time

I have been seeing Dr. Elshafei for a few months now. At first, I was having difficulties with the office. He was great and I feel more "normal" than I have in at least two years, so he knows his stuff. However, I held off writing a review because his office staff was terrible. The phone would go unanswered. Voicemails and emails were not returned. I was charged a copay when I shouldn't have been. I was even charged just to walk in a pick up a paper prescription! I would call a week before my meds ran out and still wind up without medication, because the office staff didn't call back or never called the pharmacy. I spoke to the doctor about it at tonight's appointment and he said he was already taking care of it... and he has, because the wait time was less (it used to be hours), I got refunded the money I shouldn't have been charged, my email was answered and there are new faces at the front desk. I really like this doctor and now that his office staff is better, it takes away any stress I had. I'm thrilled I don't have to go elsewhere. The doctor is super easy to talk to. Great personality. Professional. I've tried a lot of docs in this great city of New York (at least those that will accept my insurance) and this one is THE BEST. Evening appointments, too! Perfect for me.

Overall Rating
Bedside Manner
Wait Time

Wonderful staff. A little crowded but good doctor.

Overall Rating
Bedside Manner
Wait Time

I've waited over 2 hours each time, pretty sure that place is making me crazier. Not sure if they have a wifi password.... When you go in its quick and straight to the point which works.

Overall Rating
Bedside Manner
Wait Time

I needed to be seen regarding my anxiety - I probably should have read more deeply into his specialty - addiction. I felt slightly uncomfortable in the waiting room - one of the front staff was wearing a wife beater! About 10 patients came through just looking for prescriptions as I waited about an hour for an appointment that the office rescheduled for an hour earlier. The office felt like a lair, a ceiling was leaking, the bathroom had no paper towels to dry your hands. It might have been made up for if the doctor had an amazing personality, but I really didn't feel that way.

Overall Rating
Bedside Manner
Wait Time

Excellent

Overall Rating
Bedside Manner
Wait Time

First visit and the first psychiatrist i can actually talk to and he understood what I was going through and had knowledge of what I was concerned about . Just wish the wait time wasn't sooo long. But another patient (while I was in the waiting room )told me he is worth the wait !!! And he was