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Statement: Doctor Richardson is a board certified dermatologist and proud owner of Westgate Skin & Cancer; a family focused and operated practice. She consults patients of all ages for general, surgical, and cosmetic dermatology needs in the greater Austin area while striving for excellent patient care and patient satisfaction. When not caring for patients, you can find her spending time with her family, out and about, and enjoying everything that the unique Austin culture has to offer.
Verified Patient Reviews
very pleased with this appointment and this doctor. Definitely will go back as needed!
It was a very good experience for someone who doesn’t like to go to the doctors. The office staff was very friendly and I was treated fairly quickly and the doctor was very friendly and knowledgeable.
Very nice, friendly and knowledgeable!! Amazing administrative assistance! The doctor was running a little late due to a surgery but I was compensated for my time with a face wash, which was much appreciated! Would most definitely reschedule an appointment again.
Dr. Richardson was very caring, kind, and sincerely concerned in my well being. I was very impressed with the professionalism from start to finish and felt like I had be a long time patient.
She took time to answer questions and explain what she was doing and what she found (nothing scary). I though she was very good and will go back.
I have never written a review before, but I feel compelled to since my visit with Dr. Richardson was so pleasant. I dread going to the dermatologist due to bad past experiences, but Dr. Richardson was so kinda and comforting. I am relieved I found a dermatologist I feel that I can trust now, and would definitely recommend her to anyone!
I'll definitely be back!
Dr Richardson is very thorough and touched on everything I had questions on and came up with a treatment plan that worked for me.
Very friendly and helpful!
The office staff was very friendly and professional. We were new patients and had to fill out a minimal amount of paperwork before we were seen. My only concern is that although I agree with the doctor's diagnosis, she had only seen a picture of him her nurse took. Time will tell if the diagnosis is correct and the medication works!
Fast and exactly what I wanted. I just needed someone to document my moles to ensure things don't go awry later. This was a fast and perfect appointment.
I was very impressed with the front office staff as well as with Dr. Richardson and her assistant, Allison. They were professional, thorough, communicated in clear terms and were very warm and caring. In fact, one of the things that impressed me most is that this is clearly a patient centered practice. This was my first appointment. It will not be my last!
She's fabulous! I've been a patient for about two years, and Dr. Richardson is the only dermatologist who has ever been able to give me clear skin!
Great Experience! I have already made an appointment to go back!
Absolutely loved her...extremely knowledgeable on my skin issues...looking forward to her being my new Dermotologist! Everyone in the office was so polite and personable! Was so comfortable being there for the first time...even got free samples of meds I need! Was so interested in my needs and not so much over charging me for anything as a self pay! Won't disappoint! Highly recommend
While Ms. Richardson was pleasant, the staff at the front desk was not very friendly. They were a bit crude, impatient and constantly on the phone. There was little to no expression of customer service to the point where it was unpleasant and unwelcoming. I do not foresee myself returning and would not recommend the office.
Dr Richardson knew exactly what was wrong as soon as she saw my skin!! Quickest yet most accurate doctor I've visited!
I appreciate that she truly listens to all that you have to say before trying to diagnose you and if something is uncommon she will break down individual symptoms and treat the more common parts that make up the uncommon whole. This method has worked for me every time thus far.
Great Doctor and staff. So happy to have found them.
I was nervous about the nature of my visit but the doctor and her staff were all very caring. They made me feel very at ease. Awesome doctor with a great staff !
I feel that the doctor listened to me and was very clear with her diagnosis and recommended treatment. She was thorough and friendly and seemed willing to work with me instead of being "pushy."
This was my first visit with my daughter to see Dr. Blakely. Everyone in the office was friendly and Dr. Blakely is just the cutest. Professional, friendly and quick (but not rushed, she just knows her stuff!) We will definitely be back and I would highly recommend her to anyone looking for a great dermatologist in the South Austin area.
Very good visit. She was prompt and friendly, with a good sense of humor.Explained every thing that needed to be done in an east to understand way. EXplained my options and what she proposed to do. I was very satisfied with the visit
First off, this place is gorgeous! The staff were all very friendly and welcoming, and Dr. Richardson herself was wonderful. She's obviously very knowledgeable and made sure to share all available options for the treatment of my condition. I got there really early so I waited around a bit longer, but I didn't mind listening to "No Diggity" over the stereo ;)
Very informative and patient
Dr. Richardson was very friendly. I was a little nervous because the office seems like they see more patients receiving Botox and chemical peels, but Dr. Richardson was very sweet and did a very through exam (even looking between my toes). My husband also went to Dr. Richardson and she helped him with a skin sensitivity issue he has had for several years and other dermatologists were not able to help him with.
I had a great experiences Westgate Skin and Cancer, the staff is very friendly and knowledgeable. I was welcomed warmly and seen at my scheduled time. Also, scheduling appointment and completing my paperwork with ZocDoc is wonderful. Dr. Blackely Richardson is very thorough , listen to my concerns and questions seriously. She and her staff were excellent at not only answering my questions but putting my mind at ease. I am grateful for their help and diligence in dealing with my skin issues. The procedure I received was thoroughly explained, and I received quality service. Dr. Richardson is a great dermatologist and I highly recommend her.
Hardly waited in the room. She arrived promptly, and immediately began the examination while providing thorough feedback and allowing time to answer all my questions. Highly recommend, Dr. Blakely Richardson!
Wait time was very quick and she was very knowledgeable; took time to explain things for me and could tell she was engaged with me as a client.
Very professional, gave me some DIY tips for skin problems, very personable as well. Office was very nice with beverages and very clean
Dr. Richardson was great and very warm. I've felt chastised by some doctors before for my skin condition But not with Dr. Richardson. Dr. Richardson answered all my questions and concerns and is very understanding. I look forward to my next appointment and future results. The ladies in the front desk were very. I've and accommodated my hectic schedule.
She was very attentive and engaged. She was very thorough and made sure all of my needs were met and my questions were answered.
Dr. Richardson is very friendly and thorough. She always takes time to answer any questions I may have. I highly recommend!
Fast! Smart! And not because she was quick to diagnose. It is because as soon as she did she was sure what it was. She didn't hesitate. I recommend her highly. And i want to thank her for seeing my husband on such short notice!
Professional, makes patients feel comfortable and knowledgeable.
Will definitely go back if needed!
I was very impressed and pleased with my visit. Her biography was also very impressive! Dr. Richardson took her time to listen to me and examine me. This is the type of Doctor I look forward in seeing her again. Also, her staff were so friendly and helpful. Thank you so much for all your help and I am very blessed to have found this wonderful place! AM
Very thorough, listened to my concerns, very efficient and was able to remove moles of concern for biopsy while I was in the office for appointment rather than making me come back which was greatly appreciated
I just moved to Austin and it's great to find a good doctor to monitor my recurring skin cancer issues. Loved everything.
Dr. Richardson was great. Very approachable and friendly. Explained things thoroughly as she went through the exam. Very pleasant experience.
Amanda was friendly, informative and helpful! I definitely would recommend her!
She is one of the best doctors in Austin! She takes her time and answers all questions.
Front office was friendly and helpful with my insurance. They went the extra mile with my difficult insurance. Dr. was warm and friendly. Answered all my questions and concerns. Plan on going back in 3months to follow up on our plan.
Ok, I never write reviews on sites like ZocDoc, but I genuinely feel compelled to do so after my appointment with Dr. Richardson. She is supremely knowledgeable. She thoroughly evaluated my three issues expediently and expertly. Wonderfully personable and sincere, I wish more doctors were like her. If I ever need to see a dermatologist again, I won't hesitate to book a follow up appointment. Highly recommended.
Great listener, quick and efficient! Was in and out. Staff very friendly.
Great, easy visit.
She was very professional and helpful and seem like a very nice doctor
It was awesome, and that's why I keep coming back when I need dermatologicall services
Dr. Richardson was very thorough in her examination and patiently answered my questions. She is very personable and goes outbid her make to make patients feel comfortable.
Very knowledgeable; enjoyable experience.
Awesome first visit with this doctor. Thorough, competent, pleasant, gracious. Couldn't have been better, very happy :)
She was great. Very personable, took her time, explained everything really well. All staff courteous and professional!
Exceptional appointment, as usual, both from Dr. Richardson and the staff -- thoughtful, thorough, professional.
She's extremely knowledgeable and explains everything very clearly. She is also concerned with the Rx cost to her patients.
Dr. Richardson is awesome!
Great visit with true professionals
She is a great doctor, great staff. My only complaint is both times I have been to see her she ran very late. Over an hour for the first visit and 40 minutes on today's visit.
Dr. Richardson is prompt, courteous and thorough. Her honesty about skin treatments and concerns is quite refreshing. I'll be back!
In and out, Dr. Richardson very helpful. Staff friendly and helpful, highly recommend!
Fantastic! She was so nice, had great bedside manner, and was very thorough. I would definitely recommend her and will be returning!
Quick and to the point.
I was happy to see that they had my paperwork ready for me whenI arrived. Dr. Richardson was very friendly, knowledgable, and was thorough in explaining the situation.
Dr. Richardson was very professional and knowledgeable! She answered all my questions and helped me with my concerns. This was my first full visit to a dermatologist and I was very pleased. Highly recommend her!
I felt very comfortable. She seemed to really care about my situation and was patient to answer all my questions.
Dr. Richardson is very sweet, answered all my questions, and reached a diagnosis in about 2 minutes. I think I spent about 15-20 minutes total from check in to payment. It was very quick! The treatment she prescribed has already been effective in the 2 days I have been using it. She also has great products for sale in her office that won't break your bank. They are very conscious about the best prices for your prescriptions as well. Highly recommend.
I felt that I was in very special hands. Every one working there were very kind and helpful.
Dr. Richardson and her entire staff are incredibly personable and professional. There was little wait in the waiting room and the doctor was in the exam room almost immediately. Best of all, in regards to my health I feel I was in very capable hands.
Dr. Richardson was very pleasant , good listener , and her staff was the same. Glad I found her and her practice. Looking forward to good doctor /patient relationship.
Everyone in the office is friendly. The doctor is attentive and she answers questions thoroughly.
Professional, timely, and had made me feel comfortable.
I felt very comfortable to ask questions and get checked out. The office was very clean, welcoming, and professional. Dr. Richardson has a great approach and attitude.
I'll start at the beginning. Dr. Richardson's web site is top notch and covered all my questions, specifically about paying out of pocket. There's no line item pricing, which is to be expected, but the page went the length to explain the process, at least. Booking online was the greatest--first derm I could get in to see quickly (2 days!) and could schedule myself/didn't have to wait forever on the phone to be told I could not get in till November. Truly pleased by that. At the visit: front desk staff, nursing staff, and the doctor herself were all the best experiences with each I've ever had. I loathe going to the doctor, so this was a totally lovely surprise. Can't say enough good things. The facilities are a step up from most--nice, modern design, clean wait room with plenty of refreshments. That stuff definitely does not hurt! Staff went above and beyond for me with an insurance question as I checked in. They called my insurance on a question they did not think was right (were certain my HR misinformed me) and found a way to ultimately save me some money. All of their own volition. I really appreciated that the front desk spent nearly my whole visit on the phone at bat for me. They definitely didn't have to do that, but I loved that they care about their jobs enough to. I honestly don't remember much about the nurse because the doctor came in so quickly. Sorry nurse, I'm sure you were great! Oh and sonos speakers playing Hozier for the half second I did wait? I'm okay with this. Dr. Richardson spent more time with me than I would have ever expected. She did not make me feel rushed and did not rush herself. How she keeps a busy office with such little wait time going and manages to spend time with her patients, I'll probably never understand. Maybe she's a witch. But it was great, and it really left an impression upon me. I've been to doctors before where it was pretty clear they weren't the sharpest, but this was not one of those. She's clearly whip smart, and that gives me comfort. Also, she is incredibly sweet and made me laugh at myself. I loved it! And when I say she spent more time with me than I ever expected, I mean she gave my issue a good first and second look to be sure, then talked me through what she saw, explained what she thought had probably happened, and offered solutions to a problem that I wasn't even initially concerned about. She offered to call me in a topical to the compound pharmacy across the street, told me what kind of wait time to expect, and also was knowledgeable about pricing (and whether insurance was likely to cover it). That is the kind of expertise I want in a doctor, and she nailed it! Moreover, when I was at the front desk paying for my visit, staff asked a nurse for confirmation that my prescription had been called in. She checked, confirmed, then talked me through the process of picking it up and made sure I knew what I was doing. It's like they care or something. I look forward to my next visit, should I need one. Honestly, I'll probably look into cosmetic visits now.
She was the best!
Dr. Richardson and staff were extremely friendly and helpful. I left knowing I had found my new dermatologist and look forward to our next visit.
Dr. Richardson was very kind and professional! Beautiful office & super friendly staff. Highly recommend Dr. Richardson & Westgate Skin & Cancer!
Everything went well! I left for vacation after the appointment and never followed up about my prescription... Neither did they, so it's hard to say if treatment worked. Appointment was good though.
Dr. Richardson was kind and professional. She made me feel completely at ease. She was patient with all of my questions and took the time to explain things to me. She was also knowledgeable and accommodating in regards to what my insurance covers and doesn't cover.
Dr. Blakely Richardson was very kind, caring, and not condescending at all. As a young 18 year old, I was afraid of being pressured into expensive treatments or that the doctors would be demeaning- which was not the case at all. Dr. Richardson quickly identified my skin issues, told me about treatments (and clearly stated the costs), and gave me many options. Although I did feel a bit rushed, as the nurse had told me they were running behind, the doctor herself was amazing. I do wish I could've asked more questions, though.
She was friendly, gave me good information quickly and took care of my issues.
I needed to be seen on very short notice due to a skin rash I have been battling for 3 weeks now. they got me an appt worked me in and took great care of me
She appears very caring and willing to listen to patient. I was impressed by her. I will return to her in the future.
Very nice and professional!
Excellent doctor who cares about her patients.
I highly recommend Dr. Richardson! She is excellent with patients and really makes the experience personal.
She was very kind and patient and clearly answered all my questions. She's very relatable and I really appreciated that she gave me options and definitely wasn't trying to push me towards getting procedures done or purchasing expensive products- if anything, I felt like she was dissuading me from doing those things. I would definitely go back and recommend her to others.
Dr Blakely was attentive and specific to the visit's focus. She was resourceful and genuine when providing feedback pre- and post-procedure. The clinic staff reflected the same inviting and authentic bed sidea manner, while being personable as well.
so easy to make an appointment thru ZocDoc. Checkout was fast and easy. Dr. Richardson really listens and cares.
My visit was wonderful! Dr Richardson is incredibly kind and knowledgeable and made me feel completely at ease through the whole process.
Dr. Richardson took her time to answer all my questions, very nice and pleasant experience. The office staff is nice and polite. I will be a return patient and recommend to friends.
Dr. Richardson and her staff are all very professional, friendly and welcoming. The office is clean and modern with a very relaxing, up-scale spa feel. This was my first visit to Westgate Skin & Cancer, and I felt like I had known everyone for years. Dr. Richardson took the time to really listen to my concerns and explain procedures, options for treatment, recovery time, and insurance coverage. I cannot remember the last time I was able to find such an attentive and genuinely caring doctor. 5-stars for everyone from the front desk staff to the nurses to Dr. Richardson. Thank you for making me feel comfortable!
I really liked Dr. Blakely she made me feel comfortable while I was being treated and she educated me on each route we could have taken for treatment and the possible risks that come with each one. Together we decided on what was best for me. She's very nice, I will refer my friends to her for all their skin care concerns.
Great doctor, highly recommended.
This was my first visit with Dr. Richardson. I was seen quickly and the entire staff was friendly and took the time to answer my questions.
Best derma I've encountered, and I've had a bunch!
Friendly staff, efficient
I felt that Dr. Richardson took time to understand and address my concerns. This really was one of my best doctor experiences to date. I highly recommend her to anyone looking for a dermatologist.
Dr. Richardson is the best dermatologist I've seen since moving to Austin! After trying 2 others, I know I'll be a long-time client of hers.
I've never before felt so welcomed and comfortable in a physician's office. The staff greeted me energetically and professionally as I entered. The folks had already prepared for my arrival and had everything ready for me. Dr. Richardson is ahead of the curve in every respect. She was up on the most current treatments for my condition and proactively provided information and direction as if we were sitting in my living room. I almost didn't want to leave. You can't go wrong with this team. They rock!
Nice, professional establishment. Dr Richardson is a sweetheart and had me in and out of a procedure pretty quick. Treatment is working great and I'm already seeing improvements. Thanks Blakely, I will definitely be coming back here if need be
She is extremely personable and willing to help and answer questions, and her staff is always friendly and knowledgeable.
Doctor Richardson was awesome! She listened to all of my questions and offered me great options.
Highly professional and well run practice.
The entire staff from the patient coordinators to the medical assistant and the Doctor were helpful, friendly and informative! They made me feel at ease during my annual checkup!
She is awesome. I have been to so many other Dermatologists and I have never been satisfied until now.
Dr Blakely and her assistant and office staff were all wonderful. Nice offices, great location for S. Austin residents. I highly recommend this practice.
I love Dr. Richardson and will most likely see her again, but one of her staffs was rude and not so friendly.
Kind and nice Doctor, she is the best!
Not only was Dr. Richardson knowledgeable but so were her assistants. She gave me options past simple fixes. I highly recommend her and will be going out of my way to continue seeing her.
Dr. Richardson is very attentive and he'll in addressing any concerns I have with my skin!
I'm glad I went, she cleared all my doubts
I felt that the doctor greeted me warmly and she attended to me listening to my concerns and helping me to feel comfortable and assured.
The office is clean and professional, I showed up early for my appointment and they were able to see me almost right away. Dr. Richardson is fantastic.
Treated as family and love her office. All the staff is great too. Everybody, go get checked out!! Our skin is our biggest organ, we need to respect it and take great care of it.
Yes, I would recommend someone with a skin condition/concern to see Dr. Richarson. Personal attention and all around low stress experience, which I appreciated very much..
Professional and friendly. Excellent bedside manners.
I went to Dr. Blakely for ongoing very mild adult acne on face and back. Literally, I'll confess to my vanity because I have a small blemish of maybe three or four clogged pores on my cheek, one chin pimple, and a total of two cysts on my back where I wear my sports bra. While she was friendly enough, she at no point ever looked at my skin. She walked in the door and sat on the complete other side of the room then proceeded to insist on Accutane as the solution. I explained to her that Accutane is not something I'm willing to try for MILD acne because of the side effects of anxiety, dry skin and eyes, and premature aging. She continued to be very persistent and only after I recommended other specific treatment options did she come up with a different plan. I felt pressured to try something that seems rather extreme. Dr. Blakely did not ask what type of face wash I was using, make up, detergent... I mean absolutely nothing. For all she knew, I could be bathing in oil daily and complaining of acne. I continued to offer additional routes that I had researched, other than Accutane, and she did not seem supportive. At one point, I discussed chemical peels as an option and she vaguely answered my question, even though they do them in the office, but said that they could work. I felt I had to push her to answer any questions. The nurse who assisted her was an absolute gem and super helpful. I wish I could have just met with her the whole time!
Dr Richardson is excellent. She took time to really listen to me, and answer my questions. She put me at ease, and she is very professional. She is extremely careful and has a gentle nature. I trust her to take good care of me, and I feel confident in her experience and skills as a dermatologist.
Dr. Richardson was friendly, quick, and to the point on my visit. I got all my questions answered. Everything was great, would higly recommend!
Very thorough and professional preciate her patience and answered all my questions
she makes me feel so comfortable and I feel I cn ask her anything she is great all though she is younger than me I really enjoy that she does not use that against me.
Always a wait here unfortunately. My appointment was at 2 and I was finally seen around 2:35pm. Last appointment it took them an hour to see, so I suppose that's an improvement. However, she's really awesome, so it's worth it.
As always, visiting Dr. Richardson is a pleasure. She takes the time to thoroughly explain what she may find and addresses any concerns that you might have.
My experience was great. Everything was so easy, and the doctor took excellent care of me. I was also impressed with the staff overall and how well they handled a rather difficult patient in the waiting room. They were very kind to her although she definitely did not deserve it. Very pleased with my visit.
The process at this office is always very efficient. Everyone is incredibly friendly and Dr. Richardson is so personable and kind. She has always advised me well and never pushes anything on you.
Possibly the coolest doctor I have ever met. She was super nice and patiently listed to all of my concerns. She also had contracted insurance pricing available immediately, so she was able to tell me exactly how much each procedure would cost me beforehand. Check-in can also be done on-line which saves the trouble of filling out a lot of paperwork when you get in. The office itself was also very new and nice. It also had a Keurig, bottle water, and sodas. She is doing it right. I wish every doctor's office worked the way hers does.
Dr. Richardson provided me with one of the best doctors visits I've ever had! She listened, she understood, and she was quick to help!
Amazing experience with Dr. Blakely! Very friendly and professional. Not only did she take her time to examine me, but she also took time to educate me. Overall great experience!
Clean modern office building with friendly staff. Dr Richardson was easy to talk to and was very pleasant. This was only my first visit but I think I made good choice.
She took all of five minutes to see me. She looked at my skin for a total of 10 seconds before prescribing three different things for my mild acne including an antibiotic. She left the nurse to get the sample prescriptions for me and actually forgot the antibiotics. How does that happen?
she was extremely warm and caring very knowledgable, An answer for all my questions. Very short wait time. I recommend her to all my friends and family
Dr. Blakely was really good. But the wait time was so long. I had to wait more than an hour before i have seen the doctor. Otherthan that, i would recommend Dr.Blakely.
Loved this office and Dr. Richardson! Awesome experience and she was very knowledgable, friendly and helpful.
Outstanding medical care in a calm, professional environment. I would not hesitate to recommend Dr. Richardson to anyone seeking an excellent dermatology practice!
Excellent, professional bedside manner and a modern, high-tech, beautiful, medical office. It's great to work with a doctor that listens and truly cares about you... Dr. Richardson is great!
She gave me a very personalized consultation and tried to find me the lowest cost option that worked for me! Very fast, too.
Dr. Richardson and her staff were very friendly. I was in and out of the office in under an hour. She addressed my concerns and they were able to do my requested procedure in the same visit. I would definitely recommend this office!
I highly recommended Dr. Richardson, a friendly and caring physician.
They did a great job, Ms. Richardson was very quick and efficient. I was in and out of the appointment within 15 minutes. I would recommend to anyone.
Very nice and professional staff. Very relaxing spa like office. Very impressed with the whole experince. I would reccomend my family to this office.
Pros: - Extremely pleasant staff - Comfortable and clean office - No wait time - Dr. Richardson was extremely nice, easy to talk to, and very knowledgeable. Cons: - None
Very helpful staff and great doctor. Solved all my issues.
Dr. Richardson is a total pro with great bedside manner. I came in for a consultation which ended up turning into a treatment! She is very thorough and professional and was right on time. I'd definitely recommend her to anyone!
Great doctor! She really listened to me and seemed to care!!
Super awkward bedside manner and I felt very rushed. Will not return to this doctor.
Very thorough, I remembered a few questions after the dr. left my room and she came back in to spend more time with me. Made me feel like I was the most important person.
I highly recommend Dr. Richardson. She has excellent bedside manner and is very professional and caring. I had tried numerous other doctors that had poor bedside manner, rude/didn't care, had unacceptable wait times and other unacceptable issues. I'm so glad that I found Dr. Richardson...she has restored my faith in quality care and is a doctor that really cares about their patients.
She is amazing !!! I can't describe how thankful I am to have found her. I would recommend her to any one who needs to see a dermatologist. She is great to talk to, she listens very well.
Lovely office. Great refreshment area for clients. Very thorough exam and nice staff.
I can no give any higher praise because they only let my pick up to ten. She is a 10 plus and more. Once you go to her you will only go to her for your dermatology needs.
Nothing but the best. I had a cyst that was visible RIGHT BETWEEN MY EYES and nobody really noticed but everyday of my life I noticed it. I hated it but was concerned about the level of noticeable scar that would be left getting it removed. Happy to say, Blakely did a fantastic job and 5 months later, the scare really isn't noticeable at all. She did a great job making me trust her and an even better job with the procedure.
The doctors and staff were all courteous and quick. The only issue I had was the papersork. I filled out the new patient intake information using ZocDoc the evening I made the appointment, two days before hand. When a person called me the next day to confirm my appointment the day after, I even checked to see if I would still need to fill out the paperwork. The woman said on the phone that if I filled it out online that I would not need to fill out the papers in person. When I arrived I ended up having to fill out the same paperwork again because they said they could not find it online.
Excellent experience! Dr. Richardson and her staff are very professional and caring.
Great Doctor, very nice and easy to talk to. She listened to what I had to say and gave great feedback.
Dr Richardson was very nice, she answered all of my questions without seeming like she was in a hurry and toil into consideration anything I had to say.
Repeat patient with reoccurring issues. Dr Richardson is thorough and puts you at ease. Knows how to help you and puts you at ease, even during an uncomfortable procedure. A+ staff as well.
Very good doc!
I had seen at least 5 dermatologists over the course of 4 years with no improvement. Dr. Richardson immediately diagnosed and got me on the proper treatment plan. I am so thankful for her!
Dr. Richardson was fantastic! All of the staff was friendly, knowledgable, and there was no wait time! Dr. Richardson immediately saw me, took the time to listen to my concerns and answer questions, as well as get to know me. A fantastic doctor for all!
She was very kind and professional. I appreciated how efficient she was with her time especially since I had to get back to work. Still, she was thorough and gave me the information I needed to make my own decision in proceeding with the appointment.
My visit was very good, very professional. I will see her again
I was in for a simple derm consultation so everything was fairly straight forward.
Extremely professional staff and great location! Everyone was extremely knowledgeable and helped in every way they could!
Dr. Richardson was very nice and professional. Everything about the experience was great except I would recommend you fill out as many forms online as possible so you don't spend excess time in the waiting room filling out information.
Great experience, very nice staff, thorough and knowledgeable doctor.
She was very professional and patiently explained tbe procedure. I was in and out in no time. Was provided free samples for the rx, so no trip to the pharmacy. A+
What a pleasant experience, Dr Richardson & staff are very professional and pleasant, they made me feel very comfortable & relaxed. I highly recommend Westgate Skin & Cancer.
Perfect visit. I have no complaints. She was very patient and answered all of my questions. Her staff was professional and polite. A++++
This was my first visit with Dr. Richardson, and I adored her. She made me feel comfortable, explained her findings, and made recommendations for how to protect my (very fair) skin from the sun. I'll definitely return next year for my annual skin check and would recommend her to a friend!
I thought she was very professional as was the entire office and the wait was next to none.
Booking an appointment online was easy and very convenient, they got back to me right away and on my next day visit I saw Dr. Richardson right away. The office is nice, clean and staff is very friendly... Together, along with the music, sets the perfect atmosphere... Dr. Richardson is warm, friendly and very professional. She made me feel very comfortable and welcomed. I'm very pleased with their service and I highly recommend her business.
I have been here a couple of times now, and even with my first visit, they made me feel so comfortable. The staff Is very nice and welcoming and Dr. Richardson is just amazing. Great place!
She was pretty clear in her diagnosis and was very sweet!
Very nice and relaxed atmosphere. My daughters were very comfortable with dr and staff
It was a clean, new office with friendly staff and an easy location to find. Dr. Richardson was very professional while being warm and approachable!
Super nice and professional. I'm on self-paying, high deductible HSA and they helped me navigate those shark-infested waters to get my prescription and were super cool through the whole thing. Highly recommended.
Went in for acne and she had no problem letting me know my options. Very kind and sociable!
Everyone was so super nice! And made me feel comfortable. Great service.
Great Dermatologist, highly recommended.
Everyone was very nice and answered all my questions. Highly recommended.
Pleasant, extremely thorough, answered all of my questions, professional, easy to talk to, explained her reasoning for treatment options. I had such a good experience that I referred my husband to her.
Great visit. Staff quickly checked me in, I didn't wait long to see the doctor, and she took the time to answer all of my questions. Also, I liked that she explained all treatment options to me and asked for my input before making a treatment decision.
Great professional doctor - I felt welcomed and comfortable from the moment I walked in the door
Very personable, staff friendly, clean and wheelchair friendly. Felt I got more attention then at previous dermatologist appointments. Made me feel good enough to return, again and again.
I found everyone to be friendly. I did not wait at all for my appointment. The doctor took the time to listen to me and answer my questions and treat my issues.
Short and sweet! Very informative! I'd recommend her to any and everyone!
Dr. Richardson and her staff are wonderful!
Went in for a consultation - after my yearly physical exam with my doctor, she noticed a few moles and recommended I get them checked out - Dr. Richardson was very friendly, polite and thorough. I don't need to go back since the moles were nothing to be worried about, but I will highly recommend her nonetheless!
Very professional but still warm and personal. Blakely expertly addressed my concerns, provided quick resolution, but did not rush.
I felt very good and she was very polite and considering. I enjoyed our time. Everyone at the office were outstanding employees.
She is super friendly and everyone there makes you feel comfortable. I recommend this place to anyone that needs a dermatologist. :-)
Comfortable atmosphere. Front desk staff was good at explaining insurance benefits. My exam was just an annual exam to check my fair skin, freckles, and moles and the appointment was there for no more than 45 minutes.
Dr. Richardson was wonderful! She's very sweet and informative. She made me feel at ease and comfortable during my visit. Her front office staff was very friendly and helpful, as well. I would definitely recommend Westgate Skin and Cancer to any of my friends or family. :)
Dr. Richardson was soooo great!! Very professional & sweet! Highly recommend!!
Very efficient, quick in and out for a minor procedure, and she's always engaging to speak with. Thanks!
It was awesome! The facility it's extremely well kept and decorated. The front desk was helpful and very friendly. Dr Richardson was friendly, professional and put me at ease right away! I would highly recommend this practice!
very friendly staff, everything was quick. place was easy to find. The doctor didn't try to push unneeded things on me.
a personable and engaging doctor with excellent execution. projects confidence and follows through. well organized, attentive staff.
The check-in process was quick, the staff was professional, no long wait for the doctor, the doctor was extremely friendly. I will be headed back.
Dr. Richardson was very friendly, helpful and knowledgeable. I was a first time visitor and she made me feel very comfortable and answered any and all questions.
Dr. Richardson was very personable, knowledgeable, and friendly. I very much enjoyed my visit with her. Even though I had pre-registered as a new patient online, I still had to re-enter a lot of the same information into their tablet system in the waiting room. I did not see the doctor until about an hour after my scheduled appointment time. I'm chalking this up to a busy day, I understand that it happens. Regardless, I'll definitely be returning to see her.
I was very pleased to be able to get in quickly & Dr. Richardson was quick to see me. She was very professional, very informative, took her time with me & I will see her again. Brenda R
I think she is very knowledgeable. I do much of my own research, and I feel like she is spot on, and make recommendations that seem to be better and more useful than previous Dermatologists. I think she will do well.
Very sweet and helpful.
Dr. Richardson is awesome, friendly and very knowledgeable
Blakley knows her stuff for sure and I enjoyed her a lot. I did feel I was being rushed through the appointment though. The front desk staff was very professional and kind. I would recommend changing the way they dispense prescriptions though. I would have just rather gone to my pharmacy and had the Rx's I needed that Friday. I followed the instructions and I still don't have my Rx's and it is now the following Wed. When I actually get them I'll find out if this method was really any cheaper. Other than that all was well.
Dr. Blakely was very nice.
Dr. Richardson is very professional and calm. She has a very nice bedside manner, succinct but not rushed.
The wait time was very short and the paperwork was fast (electronic). The receptionist was very friendly and helpful as was the doctor. She took the time to both listen and explain. She went through every prescription and how to use and how they work. I didn't feel rushed at all. Very pleasurable experience!
Dr. Blakely was great. Her staff were all really helpful and friendly and I like how all the paperwork and appointments could be done online. I just went for a topical scar treatment today and my appointment was quick but thorough. I recommend her so much that I'm sending my roommate to see her tomorrow!
The entire visit was awesome. Dr. Richardson is personable and professional. The entire staff was fun, making the whole visit a pleasant experience. I highly recommend Dr. Richardson. 5 out of 5 stars. Brotox :-)
She was awesome. Highly recommended!
Dr. Richardson and her staff were great. I felt at ease, and Dr was very compassionate.
I had a mole removed by Blakely and she handled the entire process really well. It was fast and she made me feel really comfortable. She's really transparent and great communicator. Her staff is equally friendly and knowledgeable. It was a really good experience and I highly recommend her service.
Dr. Richardson was very nice, and gave great advice. I will definitely go back, and recommend her to my friends.
Great experience. Thorough and knowledgeable.
She is a brilliant doctor who speaks with genuine patience and experience. The staff were kind and the office was very spa-like. I left feeling calm and reassured about my health, will definitely be returning!
Very pleasant, certainly understood the issue I was having with my adult acne and was able to provide a solid solution. I have not had many other visits for dermatology related issues. Highly recommend.
Dr. Richardson was amazing. I was very nervous about my procedure and prognosis and she was so quick to calm my nerves and treated me so well. Her assistant Natalie was amazing too. I ended up fainting and they were with me the whole time until I was better. Thanks so much!
Fast, Nice Atmosphere, Very friendly.
Knowledgable and reassuring, makes going to the doctor a breeze.
Dr. Richardson is very personable and knowledgeable. She has an excellent bedside manner and she genuinely cares about her patients. She provided me with additional samples of medication that were a little out of budget if I were to have to get them filled at a local pharmacy. I highly recommend her to family, friends, or anyone looking for a great dermatologist.
Dr. Richardson was fantastic! Very informative and well-spoken with excellent ability to connect. She was completely honest about treatment options, cost, and overall success and effects for my Vitiligo and recent hormonal acne. I am so happy I found a dermatologist like this!
She was very nice.
It is a nice and fairly new practice. The office is clean and the staff are friendly. Dr. Richardson uses electronic systems and is easy to speak with as a patient.
I found Dr. Blakely to be very warm and genuine. She came up with a diagnosis quickly and presented a couple of options that I hope solve the issue I have. I have traveled to San Antonio to see my dentist for over 20 years and would do the same for Dr. Blakely.
Dr. Richardson was very nice and went into detail about everything she explained.
She was able to answer all my questions and provide a plan. Her staff was welcoming, and they explained everything well. No surprises and a wonderful experience.
Wait time was not great, but the DR was!
Dr. Richardson was knowledgable, kind and thorough. I will certainly see her for any additional issues.
One of the best doctors I've ever seen. She was thorough and willing to explain in detail answers to all of my questions, never once made me feel rushed and it was overall one of the best visits I've had. I'm a very anxious patient so it was nice to feel at ease :) highly recommend!
LOVED Dr. Richardson!!! I will highly recommend her to anyone!
This was my first time seeing a dermatologist and I was a little nervous. She was extremely knowlegeable, reassuring, down to earth, efficient, and helpful. She had a large number of available appointments to be seen same day which was very accommodating, and now that I have visited the office I'm very unsure why she isn't completely booked. She was lovely and I'm so happy with my choice. I would go to her for any skin care concerns I ever have and look forward to my follow up visit. She and her staff also were pleasant and seemed to be aware of my status as private pay and dealt with my dilemma as such.
Dr RIchardson was kind, patient, and had a wonderful bedside manner. She offered great alternatives and I never felt like she was pushing products on me. I'll be back! :)
She was very friendly, knowledgable, and professional! I highly recommend!
Great doctor with a very nice staff and office. I am definitely going back.
Easy and convenient check-in
She is wonderful! I had been to 3 other dermatologists for acne problems. She is the one who finally correctly disgnosed my issue as rosecea with cysts and not acne. She prescribed new medicine and my skin is gorgeous after only 3 weeks. I am a 50 year old woman and have been fighting issues for over 3 years!! Thanks Doc!
Perfect visit! Great reception help & the Dr. was very friendly & helpful! I moved to town not too long ago, I'm glad I found a great Derm-doc!
Excellent doctor, very professional and takes time to answer all the questions you might have.
Staff was super friendly and helpful. Dr Richardson is very thorough and will actually set down and talk with you. She answered all my questions and made me feel like I was a patient not just a number! Dr Richardson's bedside manner was very personable. Loved her and her staff and I am very thankful to have found them.
Excellent in all areas. Attentive, professional and personable. Highly recommended.
I made my appointment today, two hours before. So that is probably why the wait time was a little long. But she and her staff are awesome! I'm going back in 3 months for a follow up.
Well run office, very professional.
Was very impressed with Dr. Blakely. She was very professional and had excellent bedside manners. The establishment was very clean and the staff was very friendly
Very nice office and everyone was professional. The doctor was great and explained everything!
Great staff and Dr. Richardson is amazing. They waited for me even after they closed because I was stuck in Austin traffic. She solved my issue in 15 minutes and answered all my questions. They're incredible nice, knowledgeable, and I couldn't recommend this place enough!
Very professional. Answered all of my questions.
She was very thorough and a great communicator. Bottom line is this, if you need to see a dermatologist, Dr. Richardson is the one to see.
My appointment went very swiftly and the staff was kind & proffesional. All my questions were answered and all my needs were met. This is an excellent place and deserves lots of credit for their hard work and effort to help those in need.
Terrific doctor, will recommend to friends and family.
Dr. Richardson saw me quickly and we jumped right into my problem : adult acne. She was very thorough in terms of options for me and she fully explained treatments and their side effects until I was comfortable with a solution. By far the best dermatologist I have ever been to!
Friendly doctor and nurse staff. Responded to all my questions. Gave me a free sample for my medicine, and coupon to get it for cheap from my pharmacy. And if it still turned out to be too expensive after the coupon, was willing to prescribe a generic medicine.
Dr. Richardson is wonderful!
very professional. the desk staff were very friendly and helpful. would definately go back if I needed at dermatologist again
The staff was very friendly. Dr. Richardson made me feel comfortable and the visit itself went very smoothly.
Great Doctor. Extremely knowledgeable and courteous.
What a great doctor. She and her staff are very knowledgeable. They're very in tune with new technologies, the check in process was all electronic; no clumsy, dated, ambiguous forms. From beginning to end, I felt extremely comfortable. They have a beautiful facility as well. Highly highly recommend.
Was seen in a timely manner. Very professional and attentive.
I have been searching for a dermatologist that more focused on medical conditions vs. cosmetics. I felt like Dr. Richardson was very informed about my specific conditions and was very up to date on treatment options.
Dr. Richardson was nice, efficient, patient, knowledgeable, understanding, and had a great 'bedside manner.' It was refreshing to see such an amazing person in the role of physician. She is overall the best doctor I've seen in many years. I'll definitely recommend her to others. And the rest of the staff was very nice and efficient as well.
Wonderful office visit experience, smart and caring office from front desk to physician. Highly recommend.
Great! She answered all my questions and was very patient.
Dr Richardson was very professional, knowledgeable, friendly, and courteous. She took the time to answer my questions fully, and made sure to ask if I had any other questions or anything else I wanted to talk to her about.
Dr. Blakely Richardson and her staff are personable, polite and warm. They make an effort to get to know each patient and are very attentive in providing them with the assistance that is needed.
Dr. Richardson is very well informed, professional, kind, and attentive. I highly recommend her.
The most friendly staff I have ever experienced - super super nice. Smiles, laughs, personal, professional, careful, considerate - just amazing all around - especially Dr. Richardson!
Felt at home right away.
She is very nice!!
Everything you want in a doc. Knowledgeable, accessible, comforting and reflecting. Listens well, advises well. Front staff and nurse engaging. Overall very positive and enjoyable experience.
Dr. Richardson was very professional, efficient, and friendly. Would definitely recommend her office!
Dr. Richardson is an excellent dermatologist. She is very caring, has great bedside manners and you can tell she's devoted to her patients. I'm very glad I found a great doctor to take care of my needs. Thank you, Dr. Richardson!
Very pleasant she is the best dermatologist I've been to. Dr. Richardson has a great way of helping you relax. Her assistant is professional, helpful and friendly as well. Will definitely be back an added bonus is the paperless "paperwork".
She was awesome! Her staff not so much they didn't call in my prescription and the pharmacy took 20 minutes trying to find something that wasn't there. Very irritating
Dr. Richardson and her staff were quick and pleasant. She had lots of good advice for future spots (I went in to have a mole looked at) and had me in and out.
Excellent! Very personal and caring. Followed up with a personal call that evening to follow up and make sure I was doing well. Great office staff,
Very nice office with super comfy sofa. Appreciated the coffee and other refreshments. The whole experience was very refreshing, unlike the typical medical office one may be used to with tired, old, dingy waiting and exam rooms. I liked doing the paperwork on the tablet-type format rather than the old-school paper version of a more traditional medical office. The doctor is excellent, as are the office manager and nurse. The doctor's explanation was very understandable, and the exam and treatment were quick and efficient. I highly recommend this practice.
The staff was quick and SO friendly. I'll definitely return!
Dr. Richardson was friendly and professional. She gave me a thorough exam and took her time explaining things. The office staff was also very friendly and helpful. My experience was pleasant and the office atmosphere was relaxing.
Very good she was very helpful. And answer all my questions.
Dr. Richardson was very knowledgeable and took the time to answer all my questions! It was a great experience and I am looking forward to having her as my dermatologist!
Very good Doctor and very professional. The office was really nice too. I will definitely recommend my friends and family members to go here.
Very nice office, very friendly staff! Loved the snacks and coffee! Dr. Richardson was GREAT!
Blakely Richardson is an amazing doctor. I would recommend her to everyone. She's really patient and very calm, also the nurse who was assisting her.
Dr.Richardson was awesome- it was apparent that she is great at her job and knows what she is talking about. She diagnosed my issues right away, took her time to explain everything to me, and was more than willing to spend as much time with me as needed. The office staff was also very accommodating and friendly- I am happy to have found this practice, and would recommend Dr.Richardson to everyone!
The office is physically pleasant and offers a variety of snacks and drinks while patient is waiting. The office process is technically astute (software for filling in patient info). Staff are friendly and helpful, including the nurse. The Doctor herself was personable, focused, friendly, patient, and made it a point to explain my issue and her prescription in appropriate detail. She also asked for any other questions I might have and waited with patience while I thought about it. This is not an office that rushes patients in and out. My kind of service
I thought Dr. Richardson was wonderful. I would highly recommend her to anyone looking for a dermatologist! I went for a couple of issues and she was able to help me through both.