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Dr. Christina Chu, OD

Optometrist

Professional statement

Dr. Chu graduated from SUNY College of Optometry. She performs comprehensive eye exams including contact lenses fittings, dry eye management and other ocular infections. Her experience working in Woodhull Hospital, allowed her to further diagnose and treat ocular diseases. During her time in optometry school, she also received her Masters in Vision Science with her research on computer vision syndrome (CVS). She has published multiple papers on CVS, done poster presentations at the American Academy Optometry Meeting and meetings for the Association for Vision and Ophthalmology. She also had a presentation about CVS at the American Academy of Optometry Meeting in 2010. Dr. Chu has always been a city person, getting her Bachelor of Arts in Biochemistry from Barnard College, Columbia University. In her free time, just like any city gal, she likes shopping and eating amazing food. She also has trained and completed Disney World’s Dopey Challenge which entails running 4 marathons in 4 days (5K, 10K, Half marathon, and Full marathon).

In-network insurances

  • ACE
  • EyeMed
  • UnitedHealthcare Oxford

Specialties

  • Optometrist

Practice names

Education and training

  • State University of New York, Doctor of Optometry
  • Columbia University, Barnard College (Bachelor’s)

Zocdoc awards

Rapid registration
See you again
Speedy response

Languages spoken

  • English

Provider's gender

Female

NPI number

1891041307

Office locations

Cosmopolitan Eyecare

1166 Avenue of the Americas

New York, NY 10036

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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Dr. Chu is wonderful and very professional, but I was extremely frustrated by the hour long wait and the unprofessional way the office staff handled it. The office staff failed to inform me that they were running at least 20 minutesbehind schedule when I arrived (and lied to me when I asked why they didn't tell me they were running behind) and I was not seen until nearly an hour after my scheduled appointment time. The only reason I was informed that there was a delay at all was after I asked why someone who arrived after I did was being taken to see the doctor before me more than 30 minutes after my appointment was scheduled to start. The wait and lack of communication was unacceptable.
Less than 3 months ago
Source: Zocdoc
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The appointment from beginning to end was very pleasant and thoroughly. The assistants had a very happy demeanor and collected all the information needed in a timely manner. Dr. Chu was very thorough in her examination and explained everything she was doing.
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While this might be a good place for a basic eye exam, I've been dealing with an eye infection now for months with no improvement even after multiple visits to this office.
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Very professional, friendly, and quick!
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Very professional and helpful!
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Dr. Chu is very personable, professional and will spend the time to answer your questions and discuss options for better vision.
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Always super friendly, never a long wait.
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The girls at the front desk were so nice, and it was less than a 10 minute wait until I saw Dr. Chu. I've been suffering from migraines and wanted to make sure my eyes were okay. She was thorough inher exam and took the time to explain everything, ensuring I didn't walk out of there with any questions. She also wasn't pushy about me needing to buy glasses from LensCrafters and said the drugstore readers I was using were fine - but I did anyway, mostly because I felt so comfortable and in good hands. Highly recommend going here; the walk from Grand Central is only about 5-10 minutes.
Source: Zocdoc
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Very little wait. Efficient work flow. Patient in explanation. No push to buy glassware afterwards. Recommend.
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Have been going to Dr Chu for 3 years or so and have enjoyed my experience every time! Very professional and always have made me feel comfortable.
Source: Zocdoc
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Dr. Chu was great - she answered all my questions and made sure I understood what every picture and color meant in my scans. She even took the time to go back and manually remeasured my lens prescription because something looked off to her from the computer reading.
Source: Zocdoc
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Dr. Chi was very nice, and explained the results very well and very knowledgeable. Also liked the experience and the high tech tools that is performed to your eye.
Source: Zocdoc
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Dr. Chu is absolutely fantastic. I hadn’t had an eye check-up in awhile and she and her staff was very thorough with all of the exams. She also took the time to explain all the results to me with care. Ifonly all my other doctors were as good as her. I would highly recommend anyone to visit her!
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Quick, helpful, and clear in terms of results and follow up steps.
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Very attentive, thorough and professional
More than 1 year ago
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I was having visual issues that were very unusual, and it's because of her that I found out I had a life threatening brain tumor. I'm very grateful to have discovered Dr Chu!
Source: Zocdoc
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I am supremely happy with Dr. Chu and her office. Everyone was super friendly and I immensely enjoyed my experience with them. I can't wait to return!
Source: Zocdoc
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Time management is a bit of a challenge, and in NYC when people's time is limited, it's really important to keep appointment times as close as possible.
Source: Zocdoc
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Second time seeing Dr. Chu. She takes the time to answer all my questions and is very knowledgeable.
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Super sweet and explained everything in full detail.
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Very open about pricing of procedures and options. Office was very clean and state of the art. No pressure for unneeded products.
Source: Zocdoc
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This is my second time visiting Dr. Chu. The staff are super friendly and helpful, and Dr. Chu's bedside manner is top-notch. The appointment was quick, informative and efficient. I highly recommend!
Source: Zocdoc
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Dr Chi came out promptly, the staff was friendly, and the exam was brief.
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Best dr I've found off zocdoc.
More than 1 year ago
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The best! I got my very first glasses and I'm beyond satisfied with my sight now.
Source: Zocdoc
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DR Chu was very nice and explained everything. I'll be going back.
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Dr. Chu was very helpful and friendly. Really enjoyed my visit!
Source: Zocdoc
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Incredibly amicable and helpful, Dr. Chu made sure to lay out all options available to me and explain her analysis of my scans thoroughly. Her recommendations were sincerely well-intended so that my eyes can be as healthy as possible in thelong run - with little economical impact. She's truly someone who wants the best for her patients. After years of looking for a primary OD, happy to have finally found one!
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She was very knowledgeable and spent enough time with me without rushing me out of the office. She was thorough and answered all my questions. I highly recommend her.
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The office was very prompt and explained what they were doing very clearly. Dr. Chu spent time going over what changes were being made and answered my questions thoroughly. Really positive experience.
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Dr. Chu is thorough and very helpful.
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Dr. Chu was very professional and efficient - my exam was quick but thorough, and she answered all my questions patiently;. Would highly recommend!
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Very thorough and friendly. Positive and polite.
More than 1 year ago
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Christina Chu, OD was extremely professional, kind, and communicated the information clearly. Highly recommend.
Source: Zocdoc
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Dr. Chu and her staff were authentically kind and yet still moved with a sense of urgency. I filled out all of my check-in paperwork through Zoc Doc, and Dr. Chu's staff was prepared to print them as soon as Iarrived. Dr. Chu was also very thorough and I appreciated her taking the extra step to explain steps of the process quickly, yet insightfully. I will definitely return and encourage others to consider her office as well.
Source: Zocdoc
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Super nice, super quick and efficient. Very nice office connected to very nice LensCrafter.
Source: Zocdoc
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I had a very good experience with Christina Chu and her office staff. They were all knowledgeable, very patient and proactively informative (didn't have to ask!). I especially appreciated them letting me know what my insurance would coverand not cover, offering a different option to the dilation (which cost money, but I appreciated the option!), and set expectations (ex/ constantly iterated that a dilation would take an hour to take effect and a then require a return to get checked afterwards). They also did price matching with my previous contact provider to ensure I was getting a good deal before filling my prescription. Christina Chu had great bedside manner. She was very informative, patient and knowledgeable. A very good first experience! Highly recommend.
Source: Zocdoc
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I can't recommend Dr. Chu enough. She is kind, polite and overall a great doctor!
Source: Zocdoc
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First visit for eye exam and new prescription was not bad, assistant and Dr Chu were both nice and friendly. They both recommended me to do the dilation exam so I scheduled a 2nd visit. The 2nd visit for dilation experienceis not happy at all. First I was told after the eye drops I need to wait like 15-20mins to have the effect and followed by a quick check by the dc so the total process is about 30mins. But I ended up waiting 1hr 15mins and followed by a 2mins check by the dc. The feedback I got from her is just things look good. It seems like they don't really care and not very professional, just want to go through the process so they can bill your insurance company. While I was waiting I told the assistant I have been waited almost an hour...she told me dr Chu usually has people waited like 1hour for best result,. If that's true why not telling me at first. Dr Chu kept taking other clients who came after me and took longer to check. It seems like due to dilation they have a good reason to let me wait. Overall it probably ok for a simple eye exam or prescription but I won't recommend for dilation or more advanced check or coming back again...from all the previous reviews I agree dr Chu and the assistant are nice people and sweet which is a plus but I think professional and efficient process should come first!
Source: Zocdoc
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Christina Chu was very friendly, thorough, and efficient. I was seen pretty much right away, and she answered all of my questions and help me get the right contacts for my needs. I will be coming back.
Source: Zocdoc
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The appointment was timely; the standard of care was professional. The front desk attendants were kind, courteous and helpful by all respects. I would definitely come back. I got my contacts within the next business day and a nice call informing that my order was ready for pick up.
Source: Zocdoc
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Wonderful optometry office! I was seen in less than ten minutes. Dr. Chu was excellent and the entire staff was friendly and courteous. The office is immaculate. They have state-of-the art equipment which I had never seen before, but was veryimpressed by. I was paying out of pocket and they were very open about their pricing, which I appreciated. They are connected to a shop, but there was very little pressure to buy. The doctor even asked if I was purchasing there or preferred to go somewhere else!
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This was my second visit and will keep going back. They are very thorough in explaining procedure and payment. They make you feel very comfortable.
More than 1 year ago
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In addition to a positive experience with my exam, this is the first eye doc I've been to who volunteered to give me a printout of my prescription so I could price shop, instead of making it difficult to do so. Turns out they have good rates.
Source: Zocdoc
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Very kind with the kids and professional. She takes the time to explain and reply to their questions.
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Dr. Chu is so nice and put me at ease immediately. I highly recommend her!
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Dr. Chu is the nicest optometrist I've ever had! She's also very helpful and answers any questions you have. I had a great time visiting her. She didn't rush through or anything. HIGHLY recommend!
Source: Zocdoc
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Dr. Chu was very nice and informative.
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I got there early and I was immediately attended to. Wonderful, fun, easy experience enjoyed it ;)
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I had a great appointment with Dr. Chu. She was thorough, taking the time to walk me through the exam and my results and attentive, listening to the issues I was having with my contact lenses and helping me to find a solution.
Source: Zocdoc
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