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Verified Patient Reviews
The office is clean and comfortable. All the staff were very pleasant and seemed well trained. Dr. Phillips explained everything, addressed my concerns and objections and made sure to ask if I had questions. There were 2 important things they didn't note in the intake that left me a little concerned. More when I go back for more tests.
Dr. Phillips is an incredible physician. While she doesn't treat the problem I am having, she was able to recommend me to another specialist and was very responsive through email. She spoke to me with respect and explained everything very well. After a couple of very bad experiences with doctors, she helped point me in the direction of some excellent specialists. She is really a very special doctor.
She was very helpful and recommended a specialist who could further treat me. She was recommended a great book!
Dr. Phillips was outstanding at my first visit. She opened up my mind and gave me a second chance in life and a reason to live. She has a unique mind like no other. I would highly recommend Dr. Phillips to anyone. Her assistant was excellent at her job. Both show true potential at helping their patient.
very thoughtful and professional
She is knowledgable and professional and human! I felt well cared for and was given time to ask questions. Dr Phillips is the standard for good care.
My first visit with Dr. Phillips was great. Fantastic bedside manner. Kind and sweet. Very thorough and spent a lot of time explaining everything and answering my questions. Her assistant is also great. One of the best Doctors I have ever seen. Highly reccomend.
Dr. Phillips is an outstanding physician who clearly cares about her patients and her profession. I found her to be thorough and informative, without any pretense. Her bedside manner should be emulated by all doctors. Her knowledge and honestly were helpful and reassuring to me. I would highly recommend Dr. Phillips!
You will not regret your visit with dr. Phillips. Extremely professional and thorough. Great medical advice and very good people skills. She made a sensitive topic very comfortable to discuss. Highly recommend her.
I was very happy because all my worries was answered before I even ask any questions. Dr. Phillips is a wonderful Urologist. Highly recommend...
Dr Phillips is an excellent doctor. Very professional and sensitive. I enjoyed my visit with her very much.
Dr. Phillips answered all my questions slowly and carefully and asked me if I had any more questions before my office visit ended. I was anxious about disagreements between my previous providers. She made me feel that I could have as much time as I needed to talk with her.
Dr Courtney Phillips Was great took her time to explain thing to me say there nothing to worry about yes i would recommend people to her .
Excellent urologist. Very knowledgeable and professional.
Not my first experience with Dr. Phillips. A true professional at all times
I really liked Dr. Phillips and her physicians assistant. However, I was a little uncomfortable with the student who was a man. I chose Dr. Phillips bc I wanted to be seen by a woman.
Very thoughtful doctor. I didn't feel rushed and she truly cared about making me feel better.
Dr. Phillips and her staff were fantastic. I was seen almost immediately. And Dr. Phillips took the time to listen to my issue and then explain things to me. I would definitely recommend her.
Finally found a urologist who is really listening.Very refreshing!
Dr. Phillips was smart, kind, funny, knowledgable and thorough. She took care of all of my concerns and gave me options and suggestions about preventative strategies going forward.
Thanks Dr.Phillips to being a true professional: thorough, compassionate, and knowledgeable. Her staff also follows the same professionalism as of Dr.Phillips: Its nice to see that you have a great team working with you.
I was very well taken care by the doctor. She took time and explained my situation to me and made me feel at ease.
She is a great doctor, listen carefully and and patiently. She make sure all the possible questions are answered, to find out to possible problems. My case is still ongoing, I will write after my treatment results.
Dr. Phillips is extremely professional and disciplined. As someone who tends to wander when telling a story, she firmly kept me on track to get the information she needed. The entire profess was smooth and comfortable. She provided her email address for follow-up (rare). Compliments to the entire staff (that I met), particularly Cecil, her PA.
She was very cold and insensitive, very impersonal. She projected to be a goddess that is far away from your reach. I didn't like her at all. She's been the only doctor so far in the Mount Sinai group that has disappointed me. All other doctors are just awesome!
She was excellent. It was a great confidence booster for me,
Excellent Doctor. Very friendly and knowledgeable.
She could not help me personally because she specializes in cancer which is not my problem. However, she referred me to colleagues who could help me. She took a detailed history, listened carefully, smiled a great deal, was extremely friendly and approachable and even gave me her email so that I could follow up with how it went with her colleagues. A rarity in today's world. I recommend her highly.
Very good, except that I wish the practice would make better use of the information available via ZocDoc. They really need to talk to their IT department to make certain technology is serving the patients and physicians. People use ZocDoc expecting that practices actually make use of it.
I saw Dr Phillips for a long- term problem of urinary tract infection, since on her Mount Sinai website she lists UTI as her area of interest. However, at the appointment she told me : " I am a cancer doctor, and not a UTI expert, so I will refer you to someone else". I am disappointed, and did not have a good experience overall. So I do not recommend her in case you are dealing with UTI, or infections.
Really friendly and personable, sympathetic to my problems and realistic about what my options were. Really made me feel cared for.
Dr. Phillips explained in a way my mom could understand. She took her time and was very attentive.
I finally felt like I was being listened to! Not only was she knowledgable, but she gave excellent recommendations. This doctor does not want to just shove pills at you after ten minutes. She looks at the situation holistically. I would encourage any woman to go see her before you hopelessly go on life-long, dangerous medication.
I was very happy with my appointment with Dr. Phillips. I had the last appointment for the day, which meant no waiting time. Her staff were very friendly and efficient. I felt very comfortable talking with Dr. Phillips and worked with you. I will definitely go back!
Great patient care, office was clean, and I will continue to see Dr. Phillips.
she was very polite with her examination and went over all the details with me patiently it was my first visit with her and she will become my urologist for sure
Dr. Phillips was knowledgeable about my condition and her office staff was extremely kind and helpful. She took a full history and spent a long time talking with me. One thing that was a little confusing to me was the lack of any physical examination. The entire appointment took place in her office, with her behind a desk. Perhaps that's how these kinds of appointments are supposed to go.
So nice & caring. Very professional... I feel safe and secure with her
Excellent and v professional, straightforward exactly as you'd hope for.
Doctor is efficient and she listens.
Very knowledgeable and professional. Even though she was busy, she took her time to explain everything and answer all my questions.
Mount Sinai has a notorious reputation for long wait times. It's not a place you should come during your lunch. However, Dr. Philips was great.
Dr. Phillips is an excellent practician. He's gentle and she handles with care and consideration. I wouldn't think twice about going to her again if I needed any further treatment.
very informative a wonderful visit saw 2 doctors before her she was by far the one i will choose
I just started seeing Dr.Philips and so far, she's been great. She is caring & I don't feel rushed. Bedside manner is excellent and when your a male patient seeing a female urologist that counts for a lot! I don't feel embarrassed at all and would definitely recommend to others.
Really wonderful person and an expert doctor. I felt very very comfortable around Dr. Phillips and she gave me enough time to answer all my questions. *NOTE* their system isn't completely integrated with ZocDoc, so once there make sure the receptionists know you made your appointment through ZocDoc. They would have never called my name had I not brought this up.*
She is 100% better than the doctor I had before she very personal and treats patients very well
Dr. Phillips was wonderful. She took time with me and didn't rush at all. She was honest and sincere. I highly recommend her!