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Qualifications and Experience
Awards and Publications
Dr. Gail Bass has been practicing optometry for over 15 years. She holds a Bachelor of Science in Nursing from the University of Missouri, Columbia and a Doctorate of Optometry, O.D., from the University of Missouri, St Louis, where she graduated with honors. Dr. Bass is a member of the American Optometry Association and Beta Sigma Honorary Optometric Society. Dr. Bass also volunteers her time and provides vision screenings at Senior Centers in Scottsdale.
Verified Patient Reviews
Very efficient, no wait times.
Dr. Bass and her office lives up to her 5 star rating here! every single person that I came across at my appointment today greeted me with a smile, took their time assisting me, and were super patient! they explained every bit of the exam to me and Dr. Bass is super knowledgable and 100% a professional. I hope to be a patient of hers for a long time to come.
Very personable and professional.
Dr, Bass really cares about her patient's eye health. She took a lot of time to explain everything to me. The staff was great; professional, knowledgeable and friendly. Highly recomend!!
Excellent! highly recommend!
I love this office!!!! I look forward to my next appointment. Everyone was so nice. I highly recommend going here for your next visit.
Excel Vision and Dr. Gail Bass are right around the corner from my house, but I'd drive 30 minutes to see her. She's professional and personable all at the same time, remembers you even from a YEAR before, and always makes sure you're getting what you need from your appointment. I was out of contacts this time around and she was quick to offer a trial pair to get me through until my new order came in! I didn't have time to pick out new frames during my appointment, but I'll be back in to see the friendly office staff soon.
Very down to earth and professional staff. Very pleasant and helpful. Loved the doctor as well.
Great 1st appt! Staff was genuine and personable. Dr Bass was wonderful, too.
very personable and descriptive. Staff was super helpful and continued to check in on me throughout the entire appointment.
This was the most thorough eye exam I have ever experienced!
The office staff was pleasant and Dr. Bass was really friendly. The wait time was very quick and everyone had a lovely bedside manner. I definitely recommend this office.
Dr. Gross was wonderful. I have had contact lenses since 5th grade so I have been to more than enough eye doctor appointments. The staff was knowledgable and friendly, the equipment was up to date and the practices were in line with new industry innovations. Gross was very informative and made sure that everything would go smoothly with my new contacts.
Gail is always great. Very personable, and explains what's going on with my eyes in clear language.
There is a reason why I go here for the past 8-9 years...even though I live over an hour away! Dr. Bass is great and her staff is wonderfu!
Dr Bass is extremely thorough, professional, and graceful. I went into her office worried about a vision problem, she set me immediately at ease. I plan on making her my permanent eye doctor and will also be bringing my family with me!
I have been to Dr. Bass's office for at least three appointments. Hers is probably the most efficient, thorough, and professionally run medical office I've ever experienced.
Dr. Bass was very thorough - there was a lot of modern equipment and the staff was very helpful and frirndly
It was great!!! I was taken in ON TIME!!! Was treated wonderfully too. I plan on being there until she retires!
Dr Bass and staff were very friendly and Dr Bass herself was very good to my daughter. Thank you for a great 1st experience
She is professional, friendly and a pleasure to be around. I have already sent my family to see her!
The staff I met was kind, but professional. Beautiful office. Dr. Bass was thorough and empathetic to my needs.
She took the time to find out who I was and what issues I might have. Did not rush through the appointment.
Very professional. Very knowledgeable. Great service.
Dr. Bass was knowledgeable and personable, and took the time both to listen and explain. Showed genuine concern for me as a patient and took the time to properly diagnose and and come up with a good path forward for my eye care. Entire staff was very capable and friendly. Very good experience
The exam was was efficient and covered my questions.
The eye exam and consultation was very thorough, very satisfied.
She is efficient, thorough and gives complete and clear explanations during the exam.
Basic eye exam. Got in there, did all the tests and stuff, very nice doctor and staff. Just what you'd expect for seeing the eye doctor.
Dr. Bass and staff are amazing! They are using the latest in high tech equipment and I found a great pair of glasses. Thanks!
Wonderful experience. Comprehensive care. Highly recommend.
Very thorough exam.
I really liked the technology used for the eye exam, and Dr. Bass was very good and very professional. The only annoyance, and it was minor, was the exit process. Here, I was led to an eyeglass sales person who first tried to sell me glasses before printing my prescription and accepting payment for the visit.
Awesome! Very polite and inviting.
the entire staff were helpful, kind and genuine in their efforts to serve the customer
The Doctor and staff were great. Dr. Bass spent a solid amount of time with me and made me feel like I have been a patient for years.
Great experience. Everyone was very friendly. I felt at ease and truly cared for!
She was very professional. courtious. I didnt feel obligated to get glasses. my vision wasnt so bad that I needed them all of the time . she was honest. I bought glasses any way. I HAD SO MUCH FUN
Everyone was really friendly and helpful! Dr. Bass was extremely friendly and informative. Couldn't be happier with my visit!
Dr. Bass is very professional, and explained every step of my checkup and suggested care. Her support staff is wonderful. They are friendly and efficient. I felt cared for, and would recommend Dr. Bass for your eye care needs.
It was good, forgot how expensive eye doctors can be. My contact prescription was incorrect and they fixed it the next day. The ladies at the front desk are very nice.
Dr Gail was very sweet and very professional. I would recommend her anytime. 4 thumbs up two from me two from my wife :)
Dr. Bass and her initial testing colleague are great! It's the selection part for lenses which becomes confusing for the associate to fully understand my financial needs during this visit. Not the sales pitch to sell the best available even when I don't wear eye glasses full time. It's mostly for reading and writing. Perhaps empathize customer's needs a little more than showing a comparison chart list about why I should purchase the higher cost rather than down grade a few items to meet my pocket for this year. Maybe it's just because I was expecting a little more savings when I selected a higher insurance premium for 2013-14.
Dr. Bass was very personable and very professional. Also, her staff was awesome! So friendly and willing to help. Just Great!
I enjoyed it. She seems to be really up on the latest technology and her manner was professional but really personable. I would totally recommend her to anyone needing an eye doctor.
Went real well. The doctor answered all my questions.
Great office! Been going here for 5 years now.
Friendly Staff and helpful
very pleasant proffesional office great experience highly recommended
Dr. Bass is wonderful! Highly recommend, very friendly staff and great customer service!
Wonderful from the reception desk to the doctor!
I was really nervous and everyone was so great. The doctor explained everything and was thorough. It was my first time getting glasses and the gal who helped me, made it fun. I appreciate being treated so well.
Dr. Bass was amazing and really spent time with me and answered all of my questions. The staff was fun and helped to make this experience a wonderful one! I would recommend Dr. Bass to anyone!!!!
My experience with Dr. Bass was great. You can tell that she truly cares about her patients' and their individual needs. Her office personnel was also very professional and courteous.
Excellent and very professional
Thorough, listened to my issues and actually considered them valid within the diagnosis. Allowed me to bring 23andMe genetic testing results and actually considered them as part of my overall treatment plan. Could not ask for more, fantastic!
I felt very comfortable and at ease with Dr. Bass. She is a true professional and kind soul.
Great office with very positive atmosphere. Would recommend to anyone.
An entire staff of top notch professionals. Everyone was friendly and informative.
Dr. Bass was wonderful with my 6 year old daughter. The appointment went quickly and my daughter loved her and her staff!
It was very pleasant.
Dr Bass was extrememly friendly and made me feel very comfortable.
Had a wonderful experience with Excel Vision and Dr. Gail Bass. She was very informative and friendly and I felt completely at ease.
The staff is a lot of fun & quite helpful.
I loved the office staff and Dr Bass! I was very happy with the service. I will be taking my children to see her as well.
Very professional and gave a personal touch.
Appointment was quick and easy to schedule. Staff attentiveness was excellent
Dr Bass is great and her staff is wonderful. I would highly recommend Excel Vision/Dr Gail Bass to my friends and family. Dr Bass takes the time to address your concerns and you can tell she cares.
I was very happy with the Dr. Bass & her staff. I will recommend her office to others
Dr. Bass was wonderful! I was out of town (from Maryland) and had an eye infection. Dr. Bass was extremely thorough and caring. I can't say enough good things about her.
Very personable and genuine , you can tell she really cares about people , staff at the desks were wonderful as well :)
Awesome eye exam and glasses ordered in less the 45 mins!!!
Dr. Bass was very professional and helpful. My sight is so much better with the new contacts she has me in and I am very happy.