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Qualifications and Experience
Insurance- In order to minimize your wait time, kindly call our office and supply your insurance information for verification of benefits. Dr. Rowen is an established Ob-Gyn practicing in New York City. She is a Clinical Assistant Professor at New York University School of Medicine and is affiliated with New York University Medical Center. Dr. Rowen attended the University of Pennsylvania and obtained her medical degree from Dartmouth Medical School. She completed her residency in Obstetrics and Gynecology at New York Presbyterian Weil Cornell Medical Center. Dr. Rowen has been board certified by the American Board of Obstetrics and Gynecology since 2002. Dr. Rowen practices outpatient gynecology using state of the art equipment. She provides comprehensive Women’s Health Care throughout all stages – from adolescence to a healthy menopause and beyond. Dr. Rowen’s interests include well woman care, contraception, abnormal pap smears, incontinence, sexual concerns, menstrual disorders and the menopausal transition. Appointment Cancellation Policy- appointment cancelled with less than 24 hours’ notice, may be subject to a cancellation fee
Verified Patient Reviews
Excellent visit. Very pleasant and professional.
I was pleasantly surprised by my visit. The wait time was not too long, the front desk staff were responsive and Heidi Rowen was very direct. It was not an overly warm experience, but it was comfortable, to the point and I was satisfied with the care given. Would recommend!
She was very approachable and professional. I felt comfortable asking her questions and she gave me thorough advice. I will definitely go back- I highly recommend Dr. Rowen.
Dr Rowen is very thorough and professional. My annual checkup was great. She takes time for every detail.
She was very friendly and efficient.
Dr. Rowen was so nice and answered all of my questions!
Dr. Rowen is one of my favorite doctors in the city - always professional and considerate.
I’ve been seeing Dr Rowen for years and she is an amazing doctor, keeps you informed and update on everything. Her staff is very proficient. Would highly recommend.
Great bedside manner and was a quick visit.
Great bedside manner. She had no issue answering my questions and was warm, comforting, and friendly. All office staff were great too. I feel that I am in good hands and will continue to see Dr. Rowen as my gynecologist.
Great. Very informative and great bedside manner
My visit are always great at Dr Rowen. She has a wonderful friendly front desk and assistants. I feel like I've known her for years. She is so caring and wants the best for me. She listens to my opinion but always explains what best!!! If your looking for the best, I highly recommend Dr. Rowen!!!!!
Dr. Rowen was very kind and super informative and was able to offer all of the questions I had during my visit. She has a calm and professional demeanor which made it really easy to talk with her about my issues. I will definitely be making her my primary OBGYN.
She was great so nice and kind. Made sure everything was clear and renewed my prescription right away!
I always love seeing Dr. Rowen, she is always so kind, non-judgmental and listens intently to what's going on. In a nutshell, I enjoy seeing her and don't think I'll ever see another Gyno if I don't have to.
Dr. Rowen was incredibly helpful during my visit. Her manner was calm, collected, sympathetic and helped me get through a difficult diagnosis. Co-pay was high with UnitedHealth.
She was an incredible doctor. I’m sure the 30 minute wait was not her fault as there seemed to have been a confusion with multiple bookings. Will reco
I waited over an hour just to be seen, and going to the doctor in the middle of a busy work day is challenging enough. The doctor also forgot to check out my IUD (I had to remind her to do this), which was the chief reason I'd come in to be looked at. The receptionist did not ask for my pharmacy information even though I'd been prescribed something to pick up that day; she said she'd "forgotten." The whole experience felt very careless, which is exactly how you don't want to feel when going to a new gyno.
Dr. Rowen is attentive and her staff is wonderful. The whole team takes good care of you. Highly recommended!
Professional, straightforward, kind...Dr. Rowen is great!
Dismissed my concerns that I felt like I had properly researched/spoke to my last OBGYN about before diagnosing me with one of the points I tried to make. Not only that, but I was fairly upset/in-pain during my exam (had to ask twice for her to stop because it hurt) and did not appreciate the quality of bedside manner at all. Won't be coming back.
Wonderful experience! The office staff was very friendly and professional. Dr. Rowen is such a lovely lady! I enjoyed speaking with her and I left the office feeling very happy and hopeful about my pregnancy. Thank you, Dr. Rowen!
This was my first visit with Dr. Rowen. I chose her because of the great reviews and she did not disappoint. She made me feel extremely comfortable and was very informative, explaining the physiology behind procedures without my prompting. I was very sad to leave my old gynecologist and was nervous about seeing a new doctor but I think I've found a good one!
She was super helpful and informative
Dr. Rowen is kind, thoughtful, and very professional. She cares about her patients, and it truly shows. Her office staff was courteous and professional. I was a first time patient, and the visit was super efficient. I felt very comfortable and cared for.
Dr. Rowen was professional, courteous, and warm.
Dr Rowan is very pleasant. I felt I could ask her anything during my appointment. She was very proactive and very thorough. I felt as though I was in good hands.
Dr. Rowen took the time to discuss birth control options with me and gave me great information. I didn’t have to wait long to see her. The office itself seemed plain but clean and comfortable.
I came to Dr. Rowen to confirm a positive pregnancy test and was really pleased with her kindness and the overall office experience. Dr. Rowen ended up doing a transvaginal ultrasound, walked me through any concerns I had and gave me a list of referrals to ob-gyns for prenatal care and other helpful handouts.
This was a great experience! Everything from the office, to admin staff, to Dr. Rowen herself, made this a positive experience. I highly recommend this physician.
The office was nice and the desk staff were pleasant. I was a few minutes late to my late-morning appointment but the waiting room was empty when I arrived. Dr. Rowen was nice but rushed through my appointment. She did not seem interested in my medical history or past diagnosis of PCOS, and was dismissive of my concerns about recent pains I've been having. After the exam, she answered a few more questions but the entire visit was less than 10 minutes. The appointment was so rushed that I forgot to bring up a few concerns I've had and I left feeling frustrated.
STAFF WAS EFFICIENT. DR ROWEN WAS APPROACHABLE AND PROFESSIONAL.
She was Amazing and made me feel really comfortable. I definitely recommend her.
I’m always a little nervous about going to gynecologists. Dr. Rowan was lovely and explained everything to me in detail. I didn’t feel rushed. I had such a pleasant experience with her and I very much recommend her.
She listened to all of my concerns and answered all of my questions.
Dr. Rowen was really easy to talk with, was thorough and helpful in answering all of my questions. I would definitely recommend her. My first appointment set a great tone for further appointments.
Dr. Rowen was professional, kind, and helpful. I? would recommend her!
So bad this meeting went. She left without attending me and someone else attended me and even she was horrible. She knew nothing about women's health. she was like " Tell me what medicine you want?" Toooooooooooooooooo horrible. I would not recommend anyone to go there! ever!
Awesome! Super quick, easy, and she was very friendly. Will definitely come back.
I love Dr. Mickey! She made me so comfortable and I could talk to and ask her any embarrassing topics and questions. Thank you Dr. Mickey!
Straight to the point and will call you back
The doctor is very professional and friendly and I will be going back to see her. The nurse was also very warm and friendly. However the office front desk receptionist was very hostile and snappy... her attitude would have stopped me from going back if Dr. Rowen was my physician or dentist.
The front office staff is efficient and professional! I highly recommend!
While the wait time was a bit long, I felt so comfortable with this doctor and never felt rushed. She answered all of my questions thoroughly and made me feel very taken care of. Would recommend!
A fantastic doctor who gives me confidence in her care with a kind and professional manner. Would highly recommend to my family and friends
So nice and helpful!
Very comfortable throughout the whole process. Doctor was friendly and professional.
Everybody was super nice and helpful, and made sure I felt comfortable with all my questions and quirks.
She is great
Really great bedside manner and pleasant experience in the office overall. Not only was the doctor great but her staff were wonderful.
I think it was rushed because it was the end of the day. She seems knowledgeable just didn't get that sense of comfort as a patient. Don't think I'll return.
I have only seen Dr. Rowen once but I found her extremely friendly and had an overall positive experience with her office.
Dr. Rowen was great and the office staff was very friendly. Once I was in the room the appointment went very quick, but I wasn't taken back until 40 mins after my appointment time. Other than the initial wait, the appointment was great. I wasn't rushed at all and I appreciated that.
A lovely experience, the staff was super kind, speedy and accommodating. The doctor was fast but thorough, personable and took action.
I have now been to Gramercy Gynecology twice. The receptionist is really lovely and supportive. The wait time is relatively nonexistent, they are really respectful that you have a life & schedule separate from going to the doctor! All the nurses and doctors (including Dr. Rowen) have a great bedside manner and are very good at having open discussions about your health needs while making you feel comfortable. I would highly reccomend this office!
Dr. Rowen provided excellent care. She was knowledgable and professional, but also warm and personable. She addressed all my concerns with intelligence and experience. Her office staff was also extremely efficient and professional. I definitely feel I've found a doctor for the longterm.
Wait time in reception was a little long (~30 minutes) but once I was called back the appointment was quick and barely any wait time for the doctor to come in.
Dr. Rowen took out my nexplanon implant and was far better at it than the past two doctors I've seen. She made it very easy, and I highly recommend her services.
The receptionist was very friendly and helpful and Dr. Rowen was very kind and even provided some references for fertility specialists. I’m very pleased with my visit.
The visit was great, however the follow up was not. I tried multiple times to get in contact with the office to see if my insurance had approved in IUD. After a week, of being forwarded, I have yet to receive a response.
I never write reviews but felt inclined to do so for Dr. Rowen. She was everything I was looking for and more - so caring, comforting, and informative. Exam was easy and quick but she made sure she answered all questions. Office staff were all helpful and nice. I was seen quickly after filling out paperwork and didn't have to wait long for the doctor after getting vitals done with the medical assistant. After seeing several doctors I did not care for, will be sticking with her!
Overall it was fine but despite booking my appointmenf for 2.45pm i wasnt seen until 3.40, there was no explanation or apology either.
She was exactly who I was looking for: excellent bedside manner, friendly, informative, thorough, personable, answered any questions I had and offered to answer anything else I asked. Highly recommend this doctor.
I filled out new patient paper work, and by the time I finished, they called me and there was barely any wait time while I was in the room ready for the doctor. Best doctor office visit ever. In and out. Dr. Rowen was fantastic and gave me other options concerning birth control. Fantastic visit.
Shady! Got charged for things I shouldn't have as part of my annual well women visit (free). Beware! And the billing office are rude/unprofessional/inappropriate
Dr. Rowen was great. She listened to me and allowed me to decide my treatment without being pushy. He staff was also very professional.
I was really pleased with the bedside manner of both Dr. Rowen and staff. My appointment was easy and quick!
While I had a 25-30minute wait, this did not bother me in the slightest given her superb bedside manner and kindness in answering all of my questions. Very happy with my first visit and to be moving forward with Dr Rowen as my primary GYN.
Finally a great OBGYN! Wonderful bedside manner, very comfortable to talk to and doesnt make you feel rushed at all. I think i found my new doctor!
Dr. Rowen & her entire staff are great! Was running late for my appointment & they still saw me - entire staff is kind, courteous & welcoming. Dr. Rowen is really personable and listens/responds well to any questions or concerns. So happy to have found her in NYC
She was very nice and comforting, which is something I have been looking for in an OBGYN. I would definitely recommend!
Dr. Rowen was amazing. She has a very calm demeanor and she takes the time to really explain everything. I'm normally terrified of doctors but she made me feel very comfortable. I knew I was in good hands!
Dr. Rowen listened to my concerns, and proposed a series of tests that will help figure out a solution. She explained things thoroughly, and answered all my questions.
Best OB-GYN I've ever had.
Very unethical doctor. Wont be seen her again.
Dr. Heidi Rowen is awesome! She was able to target the cause of my discomfort and offer some really helpful and easy tips to get my menstral cycle back on track! Very informative, would certainly reccommend her to a friend!
It was my first time going to the Gyno and she was very kind and assured me that I was okay and walked me through each step of the process. I will definitely go back for future appointments.
Office staff were extremely unfriendly/unhelpful and Dr. Rowen herself causes a lot of miscommunication in the medication she is writing for me. She told me a different medicine name than what she wrote a presciption for and their office is incredibly hard to get a hold of if you have questions or concerns to address.
My visit was very good. The office staff were friendly and fast - since I was a new patient it took about 10 minutes to get all my paperwork filled out, but then the Dr. saw me right away after that. The whole visit took 30 minutes total. Dr. Rowen was excellent - she asked questions, getting my whole history and also answered all of my questions and was very helpful. It was just an annual exam - so I appreciate that she took the time to get to know my history.
Doc Heidi is amazing. Answer all the questions with patient and really gentle. Highly recommended!
Excellent! Highly recommend.
This was my first visit with Heidi Rowen and I left very content. She is very attentive and nice. Definitely recommend!
As always, very professional and took her time to discuss any concerns/questions I had.
She was very pleasant and took the time we needed to get all our questions answered. All in all it was a great experience at her office.
She was fine, not amazing though. Good for the general pap. I had some extra question which I felt like she mostly dismissed. I also never heard back from the office on something they said they would call me about. Will be finding a new GYN next time.
She was super sweet and very professional. The paperwork process in the office was short and easy and the front office staff were very nice as well. Highly recommend.
I appreciated that Dr. Rowen took the time to listen and thoroughly answer questions I had. Based off my initial visit and follow-up convo she seemed very sharp and capable. My only complaint is that her front desk staff is hard to reach over the phone, long wait times. No email or other way to get in touch. Wish they had a faster way or online system to send/receive comms and admin questions.
Really frustrating that I completed all the forms on Zocdoc and then had to do them all again in the office.
Dr. Rowen was SUPER nice and understanding when I needed to answer a text from my craxy boss mid appointment. She was quick, professional, kind and answered all my questions.
It was great. She was knowlegable and caring. The staff was great as well.
Great visit. Staff were friendly and professional. Very clear in instructions. I saw the doctor right away. She asked questions and if I had any issues or concerns. Very friendly. Quick appt.
Dr. Rowen was nice and sweet. She answered all my questions and guided me through the procedures in my appointment. 10/10 would recommend to anyone.
Very rude staff. Unaccomodating. Will not return.
She is excellent!!! Makes me feel very comfortable and makes sure to address every issue
Excellent bedside manner! Her staff was very friendly. Gyn visits can be super awkward, but the whole experience was lovely. Dr Rowan put me at ease immediately. I will certainly be returning.
Super pleasant experience, great doctor with very warm bedside manner. The staff was WONDERFUL, the office clean, I was in/out quick and insurance covered the exam. Couldn't have had a better gyn experience :)
Great, very professional.
Heidi was amazing. So attentive and sincere. The receptionist was a bit kurt and not the most welcoming. Additionally I had a prescription that was suppsoed to have been sent through that day and it never was. I will be following up to see what happened.
It was a pleasure seeing Dr. Rowen, she was incredibly nice and helpful. Highly recommend!
I really liked Dr. Rowen. It is hard to find a doctor that will take the time to make you feel comfortable. She did a great job of hearing my concerns, talking through my options, and making sure I got the most from my appointment!
I never leave reviews but she is worth it. She sat with me and answered all of my questions and concerns before the exam. She never made me feel rushed or silly for asking too many questions, which is common in my experience. She was so so so nice and extremely professional and made me feel really comfortable! So thankful to have finally found a doctor I can trust and rely on. I recommended to my best friends and will be going back to Dr. Rowen for all of my gyno needs!
Heidi Rowan has been my doctor for years. I wouldn't consider going to anyone else.
Dr. Rowen was very polite and thorough during my appointment. She took her time with me and answered all my questions while also asking my a bunch of questions (I was a new patient). Her office staff was also super friendly! I'd recommend her to a friend for sure :)
What a great doctor! She's chill, efficient, but also listens to your concerns. Highly reccommend her.
Dr Rowen was amazing! Best Pap smear experience I've had yet. Very comfortable setting, friendly staff and a painless, stress free experience. Would highly recommend to anyone wanting an annual check up.
Dr.Rowen's office was pristine with a very friendly staff. She was incredibly warm yet professional - made me feel comfortable and answered my questions thoughtfully. I went in for an Annual Pap, but would definitely feel confident returning if ever I had an issue! Highly recommend.
It was very quick. I went for ny annual and was in and out. Shes very nice and makes you feel comfortable.
The staff as well as Dr. Rowan are nice and very efficient. I was in and out with no issues. I did not feel rushed - they are just very good at what they do and they clearly respect their patient's time.
Got to the office at 945 for my 1015 and was seen promptly at 1015! The receptionist, my nurse, and Dr. Rowen were all great. I will definitely come back.
Smart, efficient, and very personable.
Dr. Rowen is by far the best doctor I've been to in years. She is caring, informed, and has a great bedside manner. She makes you feel comfortable and at ease.
I finally discovered the best doctor in NYC after being here for 10 years!
She was wonderful and so were her staff! What a refreshing experience. I'm so thrilled to have found her.
Dr Rowen was attentive, thorough and personable! :)
Really nice office and fast visit.
Heidi was great and helpful. I was VERY disappointed with the wait time. I arrived on time and waited close to 45 minutes before a nurse brought me into my exam room. After the nurse took my height/weight/blood pressure, she left the room and had me change and said the doctor would be right in. I then waited another 10-15 minutes for the doctor. I had been there over an hour by the time i finally saw the doctor. It seemed like they had crammed a lot of a appointments in vs. keeping people's appointments on time.
I highly recommend Dr. Rowen. My visit was smooth and painless in every way. Dr. Rowen took good time to answer the questions I had and appeared to genuinely care about my concerns. It's the first time I didn't feel rushed in a doctor's office. Her front office staff are professional, helpful albeit a bit curt.
She answered all my questions. I did not feel rushed at all.
I don't usually leave reviews but she was an outstanding professional
So friendly and knowledgeable
Dr. Rowen was excellent! Her staff was polite, courteous and efficient. Dr. Rowen had great bedside manner and was helpful.
The Doctor was really friendly and helpful when my husband and I went to see a sonogram to find out we were pregnant. The office staff was kind as well.
Dr. Rowen was very informative and didn't seem to judge all my weird questions. Great patient communication and made you feel comfortable
Great GYN-ONLY / strictly gynecology practice (NO obstetrics) catering to women that are NOT pregnant. Beautiful office, sparking clean and in a very convenient midtown Manhattan location near all W. 34th Street subway stops. Dr. Rowen was warm, asked smart and genuinely concerned questions, and administered a completely pain-free Pap smear! This office ideally serves the needs of busy women who are either child-free, pre-child or post-child, and who prefer not to wait forever for a gyn-only appointment because the practice is more focused on scores of expectant moms. Or worse yet, to have your long -awaited gyn appointment cancelled at the last minute because a pregnant patient has gone into labor, your doctor therefore becomes unavailable, and you get moved to the back of the appointment line (again). Front office staff were friendly and efficient, too - a big plus. Highly recommend.
Loved the doctor! Great reception staff. Not a fan of the fact that they do not accept electronic docs from Zocdoc
Doctor Rowen was very professional yet easy to talk to and ask questions. The visit was quite comfortable and even getting my blood drawn was painless. I'm glad to have found this practice!
I followed her from her previous practice at Murray Hill Medical Group. She's a great doctor and I highly recommend her!
Dr. Rowen was wonderful and efficient. She patiently and thoroughly answered my questions and then gave me a bunch of print-outs and resources to help me as well. I felt very well taken care of by her and her staff.
I'm so happy to find a place that is clean, efficient and near by. The doctor was friendly, respectful and knowledgeable. I strongly recommend.
Dr. Rowen herself was great (more on that later). The office staff was disorganized: the automated service continued calling me to give my insurance number after I'd already called the office and given it, I called to tell them I was running ten minutes late and whoever answered the phone never bothered to notify anyone (and thus everyone was annoyed with me), and the person who took down my insurance number never put it in the system, so I had to interrupt my work day to call yet again. Once I arrived, though, I was seen quickly, and Dr. Rowen herself was efficient, personable, and respectful. A previous OB-GYN had basically refused to take out my IUD and insisted that the symptoms I was experiencing were completely unrelated, but Dr. Rowen acknowledged that I'd done my research and was happy to discuss my other options. One other note: the office does not have its own bathroom, and it's awkward to pee in a cup in a public restroom stall, then carry it back across the hall to the office. There's also nowhere in the stall to put the cup, so I had to set it on the floor while "finishing up," as it were...kind of gross.
What a lovely person Dr. Rowen is. Quick and efficient without making you feel like she's rushing you out the door. Made an OB/GYN appoint the least awkward it could possibly be. Listened to any concerns I had and answered questions, and was extremely knowledgeable and informative about everything I asked her. 12/10 would recommend
She was absolutely fantastic. Extremely knowledgeable and efficient and just a genuinely sweet person. I enjoyed my visit, well as much as you can, and I will be returning. The whole staff was sweet, professional and welcoming.
easy appointment - quick and thorough.
Dr. Rowen was great! Super friendly and answered all my questions. She will definitely be my forever doctor.
Heidi was friendly as were the staff. The wait time was short and the place was clean.
There was barely any wait time at all. I was in and out of the office in about of an hour. The office was clean and sunny and Dr. Rowen's staff was friendly. Dr. Rowen herself was really kind and professional. I would definitely recommend!
Dr. Heidi seems fine and professional when I went to see her. The whole appointment is very quick though. She told me she is going to call me about the lab results but never bother to call. I ended up calling the office and got a very rude response from the secretaries. Wouldn't recommend it.
Dr. Rowen is an amazing, caring and super sweet doctor. I'm really sad that she doesn't take on obstetrics cases. I would've love for her to be my delivery doctor!
Dr. Rowen is the best. I came in today and she was very professional. The office was clean and easy to find. The staff was friendly and helpful. Everything was great! Definitely will be back.
Dr. Rowen was fantastic, very patient & attentive! The office was great, and there was minimal wait time. I highly recommend!
She was absolutely fantastic! She explained everything clearly and put me at ease. I will definitely be using her in the future!
I had a lovely experience! Once I filled out my paperwork I was called in, everyone was wonderful to interact with including Dr. Rowen herself. I was out much earlier than expected.
Dr. Rowen removed my Nexplanon implant quickly and painlessly and was kind and attentive throughout the procedure.
Although the office and doctor's attitude was good I came there to have answers to my health issues. I booked an appointment as a annual check but they charged me as diagnostic procedures! In reality no diagnostic was done nor tests were done (except regular urine), apparently Dr.Rowen considered her answers to my questions as a diagnostic procedure. Nonsense! As during your wellness exam you should ask questions about your health if anything bothering you (that's why it's called preventive care!!!). I was really disappointed and had to go to different doctor to double-check my concerns.
She was super informative, easy to talk to and made me comfortable. Great choice for a doctor and great first time visit. Definitely recommend.
Quick and easy appointment. Dr. Rowen made me feel so at ease and was very knowledgeable.
Very professional, friendly and knowledgeable. Would recommend to friends and family.
I had a great visit with Dr. Rowen. She was very straightforward, actually listened to my symptoms, and asked the right questions. Her office was on the smaller side, very clean and well maintained. The front desk staff were also very helpful and professional, even though my insurance process was confusing. Would highly recommend overall. (If it's your first time, show up early, as there's lots of paperwork!)
My gynecologist moved from the city, so I thought I would try another doctor at Gramercy Gynecology decided to visit Dr Rowen. My first time went so well, I am happy I made this choice. Dr Rowen was very polite, informative, understanding, great-listener. I felt very comfortable. She inserted my IUD, talked me through it, let me take my time. Note - Office is on Seventh Avenue and 29th Street, not in the Gramercy office. Very peaceful
Dr. Rowen herself was perfectly nice. However, I heard a member of the administrative staff use a derogatory term to refer to a lesbian in a magazine she was reading. While this doesn't reflect on Dr. Rowen, the reality is that it made me (as a lesbian) less likely to return to this practice. Staff should be reminded of the need to maintain professionalism around patients in the waiting room.
She was personalble, easy to talk to and took Time to treat me properly.
Dr. Rowen immediately instilled my confidence in her. She's obviously knowledgeable and she's thorough. She's also strong, approachable and even has a sense of humor!
Heidi was very kind and made me feel completely comfortable. I highly recommend her!
Doctor Rowen was so friendly and helpful. She made me feel completely comfortable, was informative and thorough. The appointment was quick which is great for my schedule.
This was my 1st visit with Dr. Rowen and she was pleasant and welcoming. Always great to have a wonderful first impression with someone in charge of your health care.
Doctor was great, insurance check was timely wait and receptionist processing it was very rude. Recommend doing paperwork prior to visit if you can.
Dr. Rowen was incredible. Kind and caring yet totally professional. She was quick and efficient but I didn't feel rushed. And the nurses were super sweet and welcoming as well. So glad I found her!
Be prepared to wait and fill out forms. They don't accept zocdoc forms.
I hate that I had to fill out 6-8 sheets of paperwork. Doesn't Zocdoc have that stored. I feel bad for the trees I had to waste to sign consent forms that could have been filled out online. Other than that, loved the doctor and felt comfortable being examined by her??
I was a bit nervous for my visit at Dr. Heidi's office, but once I met with her , she made me feel very comfortable. She is very informative can answer any of your questions. She made sure to tell me step by step of what she was doing and will make you aware of anything... great visit glad to have a GYN doctor for the future.
Been a patient for a few years now and she's always great. I highly recommend her.
Doctor Heidi was gentle, affectionate, knowledgeable and thorough. I highly recommend her to anyone. Office was less crowded, clean and new. I have a good experience in my visit. -Ankita
Very personable and knowledgeable. Great Dr. and appt.
Great bedside manner, answered all my questions patiently
Very warm, courteous and professional.
First time at this office. Excellent service, quick and thorough. Dr Rowen was warm, informative, highly recommended.
Dr. Rowen is great! Super nice and informative. Great bedside manner and made me feel comfortable and that I could ask any questions. Office is bright and front desk ladies were a delight! Highly recommend!
I really liked Dr. Rowen. She was helpful, informative, and gave me the proper attention I would appreciate as a patient.
Loved her! Will definitely be coming back
I really enjoyed my visit. I didn't have any wait time, and the staff was really nice. This was my first time seeing Dr.Rowen and I felt like her warm dimeaner made it seem like I was already one of her patients. I would definitely recommend her. Also the whole visit was really easy, no hassle. If you are in a rush, and a first time patient get there 10 minutes early because you have to fill out 8 forms. But I'm assuming only the first time. Overall, a very positive visit.
great doctor! professional, easy to talk to, very kind!!! highly recommended.
I will come back. She was very professional and a very good listener. Hard to find both qualities in one doctor these days!
Excellent doctor-patient experience. I highly recommend Dr. Rowen. She is very thorough, professional and extremely nice.
Wouldnt go to any one else! Dr. Rowen is the absolute BEST!
My visit to Dr. Rowen's office went very smoothly. There was almost no wait after I finished the paperwork, and she saw me within minutes of when I was assigned a room. The pap went smoothly, and she was gentle. I will be back for future gyn visits.
She's straightforward and doesn't dodge, while maintaining a friendly and accessible manner. I'd recommend her for an annual visit, but she's very capable when dealing with the unsettling issues that might crop up too. It's important to me to feel like my doctor's honest by nature, and that's how Dr Rowen comes across.
Dr. Rowen was so amazing! It was my first time in and she was so warm and charming. Not a huge talker but I appreciated the fact that she wasn't falsely animated and was simply polite and efficient. Her staff is amazing, both Carol and Jessica were awesome.
Dr. Rowen was very professional and knowledgeable. She was a bit quick with some of the examination procedures, but overall okay. She smiled and was very open to answering all of my questions. The receptionists were not very warm or friendly. I don't remember seeing the front receptionist smile once, or making me feel very welcomed upon my arrival. However, at multiple instances, I saw the other administrative staff laughing and making jokes with each other as they looked through pictures of themselves posing in suggestive ways on their phones, all while I was standing at the reception window. It seemed very inappropriate and unprofessional while a patient was standing at the front desk. I hope the doctor addresses this behavior soon, since the customer service made me less likely to want to return.
Highly recommend Dr. Rowen
Easy to talk to about private GYN concerns. Friendly and helpful.
She's great, and really professional. I felt really comfortable with her in a less than comfortable situation
She was very kind and helpful. I thought she was rushing the appointment a bit...
The office itself is clean and filled with orchids, which are a nice touch. One frustrating thing is that they require new patients to fill out 10 pages of forms -- even if you already filled them out on ZocDoc! When I told the receptionist I had already filled these out at ZocDoc, she said they couldn't access ZocDoc's forms, which I challenged her on because every other doctor is able to do this, so why can't they? She said I could've printed out the forms and brought them in, but that suggestion would've been helpful before I arrived. Not much you can do about that then. That said, this was a slight hiccup. By no means am I insinuating that her staff was rude; they were very professional and funny. Dr. Rowen was also very nice, but she did seem to think that IUDs aren't painful when I've talked to several women who've said they're extremely painful at first. Could just be a difference of opinion, but I found this somewhat odd. All in all, I will be a repeat patient. Knowledgeable doctor. Smart staff. Quickly seen.
Bedside manner was wonderful. Never returned to a gyno in NYC, but now I will be. I went early in the morning, so my wait time was minimal. Lots and lots of paperwork but was my first visit. I overheard a patient complaining about the amount of paperwork to staff (and why can't you fill in paperwork via ZocDoc), and receptionist was very polite (but stern) even though patient was being incredibly rude. (The patient had obviously been to a lot of doctors lately...broken foot, so I understand why she was being rude.) Overall, I think this is a good doctor's office. Decor could be better though.
Love her! She went over all of my birth control options and was very informative and honest about pros/cons. I was in and out of my annual exam in 30 minutes!
Very pleasant visit. Dr. Rowen was extremely friendly and made me feel completely at ease.
I had a great experience with Dr. Rowen, she took the time to listen to my concerns and has great bedside manners, staff was pleasant and nurse Jessica was great with the needle!
She's great - so nice and easy to talk to! Highly recommend.
The staff is terrible. They are all very rude. Dr Rowen seems like a good enough doctor, but just from my experience with the secretaries I never want to come here again.
Doctor was informative and she has a nice personality. I did not feel rushed at all as with some other doctors.
Dr. Heidi Rowen has is an exceptional doctor with an equally amazing staff. There is a great response time and accommodation for patients. I truly appreciate her great bedside manners and care she devotes to all of her patients. I am really happy I found Dr. Rowen!
Staff at the front desk make no effort to offer good service and have made my visit unpleasant more than once. It's a real shame as the doctor and nurses are great.
Dr. Heidi was great! Would recommend her. Have seen her several times and she's been wonderful each time. Friendly front desk as well.
Dr. Rowen was an absolute delight. She was easy to talk to and was very professional. Would recommend her and the office to my friends in a heartbeat and will definitely schedule my next appointment there.
It was great. Dr. Rowen was very attentive and approachable.
Dr. Rowen is great! She listens to all your concerns and gives you well informed information regarding options. Everyone at the office is friendly and make you feel comfortable in a situation that can be very uncomfortable for some. I've already recommended her to all of my friends.
I cannot recommend Dr. Rowen enough. This was my first visit with her and it is always hard to find a new obgyn in the city so I did a lot of research. I was so impressed with Dr. Rowen, I have now recommended her to several friends looking for a doctor. She was professional but also friendly and super relatable. We talked about different options and I can tell that she genuinely cared about my well being and wanted to help me find the best option. I am looking forward to continuing to go to her for years to come!!
The front desk staff was very personable. Dr. Rowen was very nice and engaging. I felt very comfortable discussing my medical history with her. Everything moved very quickly and I was back on the street in less than an hour. I arrived 15 minutes late and they did not hold it against me. Amazing!
Very thorough in her explanations of everything. Really took her time to make sure she knew my background and answered any questions I had. The actual examination was efficient, professional, and less painful than with other Drs.
It was wonderful! Dr.Rowen is amazing-- very easy to talk to, great listener, diagnosed my problem right away and put me at ease. Definitely going back and recommending her to my friends. The staff were also very friendly and efficient. All around 5 stars!
I never take the time to write recommendations but this was honestly the best doctors visit I've had in a very long time! Dr. Rowen was amazing as was the nurse who saw me at the start and took blood. Both were professional, knowledgable and kind! They both made my annual visit a much less dreaded process. Dr. Rowen was patient and answered all my questions. Both could feel my anxiety from entering and did everything possible to make me comfortable. There was virtual no wait at all. I will certainly return here!
While Dr. Rowen was respectful and professional, she was not particularly friendly or welcoming. I had to come in for a return visit for a complication and the appointment was very rushed and I left feeling even more anxious than I did prior. After three appointments, she was ultimately unable to determine the cause of my discomfort, and while I decided to trust her that nothing was seriously wrong, I felt she could have done more to reassure me that my symptoms were nothing to worry about and would likely pass on their own.
Dr. Rowen was everything I expected. She was nice, super knowledge and made me feel at ease. Jessica was also a delight and very personable . I would definitely recommend her practice to family and friends.
She is kind, very knowledgeable and fast, and the office is professional and clean. She was recommended by my former doctor at Columbia University, whom I could no longer see before I had graduated.
Dr. Rowen is awesome! Professional and yet really warm. The office seemed pretty efficient as well.
Dr. Rowen was great. Super personable and helpful - will definitely be returning in the future.
Doctor was great, but the office staff seemed annoyed with me - they had asked me to call and confirm insurance, which I did, but the callback number also reaches the 23rd St location so the other staff never noted it.
Engaging towards patient and seems very helpful and kind towards sensitive questions.
Dr. Rowen was sweet, answered all my questions, and was very optimistic and informative about being able to treat and help me. She made me feel very comfortable.
Dr. Rowan was clear, straightforward, and kind. I felt cared for during and after the appointment.
Super professional and friendly. I'm a new patient and I appreciate how warm and easy to talk to she was.
I cannot say enough good things about Dr. Rowen. She was able to diagnose me in less than five minutes and provided more information on a chronic issue in those five minutes than multiple doctors have provided over countless appointments. WOW!
Wonderful experience, great doc and team!
Dr. Rowen is super friendly and discussed all my concerns with me. She suggested a good treatment plan and left me going home with a positive feeling!
Dr. Heidi is so sweet!!! Leved her!
Dr. Heidi Rowen had good beside manner and made me comfortable. She listened and made sure to answer all my questions. She will be my new OBGYN.
Dr. Rowen was courteous and kind in answering my general questions during my exam. She told me someone would call me when my test results came out. No one called/left a message. So I called to follow up, but the nurse was not available at the time. I left my number so they'd call me back. Again, no one called/left a message. So I followed up a second time to get my results. "No news is good news," the person over the phone told me. Really? Isn't part of your job to communicate the results? I liked Dr. Rowen, but her support staff needs improvement.
Dr. Rowen was great. She was very calm which helped me relax. She was very informative with all of the questions I had for her. I will definitely keep going to her!
Dr. Rowen was extremely knowledgeable and kind! Everyone at the office was friendly and helpful. I was seen fairly quickly too. Great OBGYN!
Dr. Rowen is an excellent doctor, I highly recommend her!
I felt comfortable in kind of an uncomfortable situation.
Dr. Rowan is AMAZING and was very informative. She put me at ease immediately and the procedure was quick and painless. Highly recommended.
Went for my annual and was so happy to have found Dr. Rowen! The whole staff made me feel very comfortable with an appointment that I usually find to be anything but.
Dr. Rowen was very knowledgeable and a fabulous doctor with great bedside manner. She was pleasant and very natural. Would recommend her to anyone. The girl at the front desk however, was rude and disrespectful. It's so unnecessary as a patient, to come to have to come to an appointment and experience negativity from staff.
The office was great, and Dr. Rowen is a wonderfully empathetic and caring doctor.
The visit was such a truly pleasant experience. The staff were so kind and professional,made me feel comfortable. Dr.Rowen was so pleasant and very thorough. She saw I was nervous but made me feel like I was not just another patient. She is such a nice doctor, I have find my doctor.
Dr. Rowen offered genuine apologies after a bit of a wait, which I really appreciated. Bedside manner so great, very easy to talk to about sensitive issues/concerns. She is officially my fav OBGYN ever!
Dr. Rowen is great. Office is not. I arrived for my 10AM appointment at 945AM, and was not even called in until 11:00AM, and then was not actually seen until 11:25AM. I was livid because I had to miss a basically an entire morning of work for the appointment. That being said, Dr. Rowen was super apologetic about the wait time once she arrived and was very professional, helpful and informative.
Great doctor and made me feel very comfortable. She is also very knowledgeable!
The receptionist was an absolute nightmare. Please do not tell someone to "calm down" when they are simply asking why they have not tried calling my insurance company for the past 2 weeks instead of waiting until 5:01 the DAY of my appointment.
Dr. Rowen was great. Very knowledgeable, great doctor!
Excellent care from her and her staff.
Dr. Rowen made my annual gynecological check-up SO easy. She's incredibly bright and thorough and explained things patiently. Great bedside manner. Would definitely recommend her to new patients.
she was wonderful definitely put my (web MD reading) mind at ease.
Dr. Rowen is very thorough and helpful.
**THIS IS MY FIRST EVER REVIEW ON ANY SITE THAT TAKES CUSTOMER FEEDBACK** This review is NOT about Dr. Heidi Rowen, she was professional, made me feel comfortable and answered my questions during my appointment on 01/18/2017. My first experience with this office was OK, nothing to rave about. This review is strictly towards the staff, HIRE NEW STAFF. I had an appointment this morning 03/13/2017 at 9:30am. This appointment was to discuss other options for my birth control because the one I began after my original appointment in January began to make me sick. I called the office, 2/21/2017 to speak with Dr. Rowen, the nurse called me back after discussing with the doctor that I needed to make an appointment to discuss. I made an appointment for the following week, which I had to cancel a couple of days later because I could not arrange it with my job. Although I did not feel an appointment was necessary so soon after my previous appointment, I am not the expert here and I did not study to be the expert, so I called again and made an appointment for 03/13/2017 and made all the arrangements with my job. Being the Northeast is having a large storm tomorrow, there were many delays on the trains. My appointment was at 9:30am, I called at 9:05a, didn't reach anyone. Called back at 9:12a and spoke with whomever answers the "0" operator option. I told her what was going on with the trains and that I was on my way and was going to be late. The women politely told me it was "ok" and that I have a '15 minute grace-period' - GREAT! and I hung up. At 9:47a I got off the train at Herald Square, called the office and told them I apologized and I was (literally) running to the office. The women who answered "0" again, said "it's okay, just hurry!" -GREAT! So I continued to run through Manhattan in a suit and heels. I walk into the office, apologetically, I say "oh my goodness, hello…" (cut off) the young women/girl/whatever, RUDELY, behind the desk says "hi. what time is your appointment?" And I said my name and "my appointment was at 9:30a, I apologize I was caught in all kinds of train delays" and she then says, without even *slightly* empathizing with my chaotic morning commute, "Well, you need to call when you're going to be late." my reply, calmly and gratefully was, "I did. I called twice." and her snap reaction was "You did? No you didn't.", slightly taken back (because I've worked 10+ years in customer service/hospitality) my reply was "I absolutely did, I spoke with a women two separate times and they were understanding. Is there a problem?" the RUDE female at the desk says "Well you did not speak with me therefore you did not call" and before I could reply, the nurse (maybe) behind her says "what number did she call, the 646 #?" (I am sorry, am I not standing a couple of feet away from you that you can’t address me personally?) My reply was (now seeing how unorganized and unprofessional the office is) "No, I called the 212 number that is on ZocDoc where I made my original appointment. Is this going to be a problem?" the original RUDE GIRL speaks again and finally says "What do you need? What are you here for?" Now, at this point I don't care how great the doctor is if this is your staff/face of your office/90% of the interactions I will have while visiting your practice -NO THANK YOU! I said, "I was here to discuss a birth control that was making me ill and Dr. Rowen told the nurse she needed to see me..." the same girl replies "Okay, that will be $87.00" my reply was, "for what?" the girl rolls her eyes and says "your co-pay and this visit" and my reply was "I was just here after trying for a month to make an appointment that worked for both of our schedules, why do I have to pay AGAIN for the same appointment?" and at this point I am beyond the point of continuing. I zip up my jacket and say "No thank you, I will take my business elsewhere." which her reply was "so you don't want to be seen?" and I look at her and say "no". During the ladder of this interaction, Dr. Heidi Rowen steps out and comes into the area and steps aside to be unseen. I did not address her because, why? At this point she must have heard what happened and this is when I feel as though the leader of the ship should speak up. There were so many things wrong with this interaction. I take responsibility for my end of being late, which is why I CALLED, but it does not seem as though the office feels communication between ALL LOCATIONS is important and simple customer service can make a large difference. NEVER GOING BACK. WILL SHARE THIS EXPERIENCE AT OTHER INTERACTIONS.
Dr. Rowen is such a great doctor - easy to talk to, informative and enjoyable. I wish she was an OB/GYN so I could continue to see her through pregnancy!
Dr. Rowen was very nice, professional, thorough and efficient. I had several questions and she responded in detail without seeming rushed at all. I plan on going back.
Very friendly staff and Dr. Rowen made me very comfortable the whole visit
I had a great visit with Dr. Rowen. She was kind, professional, and answered all of my questions. The office staff was friendly and accommodating.
Dr. Rowen was very knowledgeable. She was sweet and made me feel comfortable. However, she did seem quite rushed when I wanted to ask questions
While Dr. Rowen is very accomplished, she was extremely cold and unfriendly.
Great experience! Will be back.
Dr. Rowen is fantastic - knowledgable, kind and instantly built a rapport with me. Highly recommend.
Dr. Rowen was very good even though I was super nervous. She gave me helpful information and made me feel at ease. I would definitely recommend her and will be returning.
Dr Rowen was attentive, gentle and efficient. She answered all my questions and made referrals. The front desk was very polite and organized and the paperwork for a first visit wasnt onerous.
Good she listened and understood. Receptionist attitude sucks though.
It was my first gyn visit. She was so comfortable and easy to talk to! She was gentle, and listened to every concern/question I had. I totally recommend her!
Horrible service and horrible staff. The doctor was nice, but billed incorrectly and collecting money how they see fit. The billing department woman was incredibly rude, nasty and vulgar in her response. I have no idea how they can run a business with this type of customer service. There are literally so many ob gyns in the city. Why not go to a place where the staff is polite, kind, and does not make personal attacks against patients. This woman literally threw insults at me. What horrendous behavior.
Dr Rowen was quick and professional, what more could a girl ask for!
Dr. Rowan was dismissive of my debilitating uterine pain and told me to "suck it up." I left the appointment in tears.
She was very sweet. She seemed to really care about my health. Dr. Rowen really lived up to her reviews.
From what I have read, she is a great doctor. Maybe it's because my appointment was at the end of the day she was rushed or tired. All I know is I waited over an hour, to be seen for approximately 5 minutes. It was clear she wanted to get out of there or go home or something. I think I would try this doctor again and try to get a morning appointment, but must say I was not impressed with the bedside manner. I felt rushed and felt bad asking the additional questions I wanted to because she clearly wanted me to leave
Nice, pleasant, brief maybe a little rushed
Horrible bedside manner, did not make me feel comfortable what so ever! Will never go back - and this says a lot, as her office is right next to my job so she would have been super accessible.
I had a horrible experience with my former gynecologist and hadn't been to see one in almost 4 years. However, I had a situation that needed a gynecologist's attention so after researching on ZocDoc and reading patient reviews, I found Dr. Rowen. All I can say is thank you ZocDoc, all the reviewers and most importantly, Dr. Rowen. Dr. Rowen listened to my issues/concerns, explained and provided rationale on what she wanted to do in terms that I could understand, and constantly asked if I had any additional questions, reservations, etc. During the exam, she was extremely gentle and thorough in her assessment - something that any woman can attest is almost never the case when it comes to gynecological exams. I had a great experience and would recommend Dr. Rowen to any woman who is searching for a gynecologist.
i have been seeing Dr Rowen for awhile and was happy to follow her to her new practice. The staff was helpful and her assistant was from the old practice-nice to see them both.
Dr. Rowan has an excellent, caring bedside manner and was very professional and thorough during a recent initial visit. I did not feel hurried as I sometimes do during doctor's appointments and she took time to hear my concerns. I have been to several OBGYNs in New York and I would highly recommend her office. There was a considerable wait before I could be seen, however, due to cross-checking with my insurance company, so make sure to provide this information before coming to save time.
Very professional and easy to talk to. She eased my concerns and her staff was great!
Dr. Rowen herself was lovely and created a comfortable environment. However, be prepared to wait more than 5 months for results (still waiting), get charged for extra procedures you didn't ask for, and never receivea phone call back from the office. I have not been able to reach the billing department in over two months.
She is very nice!
Dr. Rowen was great. Very kind manner, answered all my questions, and made me feel at ease.
She is a great listener. Every time I see a new doctor I'm nervous but Dr. Rowan put me right at ease.
Dr. Rowen made me feel super comfortable and answered all of my questions. The rest of the team was friendly and helpful. The location is super convenient from my work in Chelsea, which is a huge plus.
Dr. Rowen is great! Excellent bedside manner, listens to all concerns and is willing and happy to talk through all/any concerns. Relatable, intelligent, kind, everything you could want in a GYN. Relieved to have found her!
I thought she was an excellent ob/gyn
Dr. Rowen and her staff were fantastic. They made me feel comfortable and happy. Loved them and will definitely go back.
Amazing, amazing, amazing doctor and staff. Highly recommend to all!
Dr. Rowen was extremely kind, patient, understanding, and made me feel super comfortable. I would highly recommend her.
it's always nerve wrecking to find a new ob gyn, and I'm so happy I found dr Rowen! she was so friendly, kind, non judgmental, patient and professional. the staff were all friendly and helpful. I hate having my blood drawn but the nurse made it a quick process! the office itself is nice and clean.
Dr. Rowan was one of the best doctors I've seen in New York City - she was very professional and took the time to thoughtfully answer all of my questions.
I waited 45 minutes before being seen. I would have appreciated it if the office had called me to let me know they were running late, as I have a full time job AND I arrived 10 minutes early (I waited a total of 55 min). Not sure I would return to this practice if it is always going to be a long wait.
Everyone at the office was extremely friendly and helpful. They took time and care with the appointment and everything moved along quickly so I was able to get in before work which is a great time saver. Highly recommend!
Great ! Very knowledgeable, addressed all my concerns.
I know how important it is to not only find reviews but also have accurate reviews listed to reference which is why I felt it was so important to write this review. Dr. Rowen was so wonderful and thorough! I felt like I learned so much from my appointment with her. Her office was super clean, the waiting area was impeccable. It looked like they had just laid new carpet and freshly painted walls. The reception staff was great and the appointment times were super accommodating. I highly recommend Dr. Rowen!
Dr. Rowen was so polite and kind. She listened to my questions and answered them thoroughly. I am really happy I found her and am going to continue seeing her for my OBGYN care.
Receptionists could have been more attentive, front desk service was mediocre. Dr. was wonderful.
She is an excellent doctor, very professional, kind and highly competent.
Dr. Rowen is very attentive and helpful. She took the time to explain things to me and was very information, which I really appreciate in a doctor. She definitely projects the feeling that she cares. Hiighly recommend.
While visiting Dr. Rowen was a great experience, the wait was terrible and the staff was so rude. Dr. Rowen was friendly and patient although I did feel like the appointment could've felt less rushed. Apparently I went on an off day when the office manager from the other Gramercy Gynecology office was covering someone who was out. Her name was Mary and she was not only so rude but loud and disrespectful. It made the entire visit very unpleasant and made me uncomfortable. The others in the waiting room were also obviously unhappy with her there. I would like to visit Dr. Rowen again but am hesitant to book with a practice like Gramery Gynecology that hires such unprofessional people in their staff.
Doctor Rowen was lovely- friendly and informative, so was the nurse who was working with her. The long wait was not the fault of the docs office, which is important to note. It was blue cross blue shield that wouldn't verify my insurance for the office. One of the receptionists kept yelling about how frustrated she was with their systems and would be very short and curt with patients calling to make appointments, pretty unprofessional. I felt sorry for the other (very nice) girl who was working beside her.
I've been going to Dr. Rowen for about two years now. She's a wonderful doctor. She's thorough, patient, and always willing to answer any questions. I never feel like she's rushing out either which is a big plus!
Very helpful, thorough and easy to talk to. Would highly recommend.
Dr. Rowen is very nice and helpful person. It was an extremely pleasant doctor's visit.
Dr. Rowen is awesome. Very nice, friendly, patient, and helpful; I liked her a lot. I will be coming back! The office is nice and clean. Also, the front desk ladies were very nice and helpful. I get so deterred from going back to other doctors if their front desk staff are difficult to work with, so I appreciated that these ladies were great to work with.
She is a great listener, offered very thoughtful advice, and made me feel calm and relaxed.
I thought Heidi was very informed and patient to explain everything to me.
I have been seeing Dr. Rowen for 5 years now and even followed her to her new office which just opened. She and Jessica, her nurse, take the time to treat each and every patient with care. They remember me and ask questions about both my personal and medical matters each time I see them (which most of the time is only once per year for my well-woman exam). They are a busy practice, but I never feel like my time with either of them is rushed - they are deliberate in making sure any and all questions and/or concerns are addressed and that i fully understand everything we talk about, including how lab/test results will be delivered. I highly recommend Dr. Rowen!! I will follow her anywhere in the city!
Dr Rowen has an excellent manner and I appreciate the approach to treatment. She also has a wonderful support team working with her.
My experience with Dr. Rowen was extremely positive. She was friendly, professional and made sure that I was at ease and comfortable throughout the visit. She was thorough in her examination and clear in her explanations. I can't recommend her highly enough!