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Dr. Jose Hernandez, MD

Internist, Primary Care Doctor

Professional statement

Dr. Jose Hernandez is a comforting, attentive internist treating patients in Burbank, California, and the surrounding communities. He holds certification from the American Board of Internal Medicine. He is also a member of the American College of Physicians. Originally from Chicago, Dr. Hernandez attended the University of Illinois in order to pursue his medical degree. He continued his medical education at the University of Southern California. Here, he completed an internship program and received residency training in internal medicine. Patients visiting Dr. Hernandez can receive a full range of medical services. He provides preventative medicine, disease screenings, general consultations, and certified medical examinations for pilots, commercial drivers, athletes, police officers, and overseas workers. Treatment is also available for issues including sinus problems, migraine, ear infection, high blood pressure, allergies, and flu.

In-network insurances

  • Aetna
  • Anthem Blue Cross
  • Anthem Blue Cross Blue Shield

Specialties

  • Primary Care Doctor
  • Internist

Practice names

Board certifications

  • American Board of Internal Medicine

Education and training

  • Medical School - University of Illinois, Chicago, Doctor of Medicine
  • University of Southern California, Internship in Internal Medicine
  • University of Southern California, Residency in Internal Medicine

Professional memberships

  • American College of Physicians

Zocdoc awards

See you again

Languages spoken

  • English
  • Spanish

Provider's gender

Male

NPI number

1912202938

Office locations

Premiere Medical Center

201 South Buena Vista Street, Suite 325

Burbank, CA 91505

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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Based on 298 reviews

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This is the worst doctor’s office I’ve ever been to. They continue billing you even after you’ve paid and they bill the wrong insurance and try to blame you even after they claimed to call the insurance. Also doctor Hernandez spendsabsolutely no time with his patients and made a joke about how at least I didn’t have to get hospitalized this time.
Source: Zocdoc
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He gave me plenty of time and answered all my questions. The office staff were very efficiently, friendly and professional.
Less than 3 months ago
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I was pleasantly surprised with my first visit. Dr Hernandez was informative and thorough during my visit.
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Friendly and helpful
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I was very well treated from the moment I got into Dr Hernandez office and was seen by several nurses before I got to see the Doctor. Very pleasant experience and they explained all my meds completely before sending me on my way.
Source: Zocdoc
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Very attentive and nice, made a trip to the Doctor a pleasant experience
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Very attentive and discuss in details.
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Helpful and organized staff. They even made sure that my test results are mailed to my home as soon as they got it. Dr. Hernandez would also listen to all your concerns and would educate you on the possible diagnosis. Thiswas a satisfactory visit for me and I would recommend Dr.Hernandez to new patients.
Less than 1 year ago
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You definitely feel like just a number. Don’t get the sense they care since they spend about 10 min seeing you and the rest of the time is with a nurse.
Less than 1 year ago
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Wonderful doctor, I'm very lucky to have found him and his team.
Less than 1 year ago
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Went to the doctor to navigate migraine concerns while pregnant and vitamin intake given I'm a strict vegetarian with limited dairy intake. Doctor didn't have recommendations for me but rather referred me to a neurologist and looked up infoon his iPad that I'd previously read myself on the public FDA web pages. It was a waste of time and money.
Less than 1 year ago
Source: Zocdoc
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His medical staff is horrible the front desk people lady had such a nasty additude and when asked if she can look up my insurance she just said no didn't even bother to call my insurance company or anything it wasa complete waste of time due to the front desk personal not able to assist me or give great customer service and for that reason I will never go back again.
Less than 1 year ago
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Wonderful!
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Felt very rushed, would have preferred more face time with the doc
More than 1 year ago
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Dr Hernandez really listen to my health problems and engage to help.
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Excellent Physician. Couldn't be happier with my experience. Highly recommend, especially close to the WB and Disney lots.
Source: Zocdoc
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Really strange. In and Out, didn't really seem to care about my issues. Also had 2 other interns behind me taking notes. super uncomfortable. Wanted to talk to him privately after session but the people at the front desk told mehe was busy with someone else. Whole thing felt rushed.
More than 1 year ago
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Took a while for Dr. Hernandez to see me. When he finally came in, he addressed my issue very quickly without much discussion on what the diagnoses means. Overall, I left feeling very rushed, confused and overlooked.
More than 1 year ago
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It felt like it was just a river flow of people coming in and out. Felt rushed. Also, I've had many visits with Dr. Hernandez over this last year and he still has no idea who I am. I've had someabnormal blood test results and it took over, no joke, 2 weeks of calling every day for him to finally call me back. Insane.
More than 1 year ago
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First time seeing Dr. Hernandez. Great staff. Great doctor. Very personable and nice. Didn't spend very much time talking to me but it was just a checkup so no big deal. I'll definitely be coming back.
Source: Zocdoc
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Literally the most painless blood draw I've ever had
Source: Zocdoc
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Very calm, does not seem rushed in the appointment. Very helpful/knowledgable!
Source: Zocdoc
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First time with Dr Hernandez, and he had a very professional manner and is extremely knowledgeable. But most off all he's a Dr that cares about helping his patients and making sure they are taken care of. He will definitely be my Dr from now on!!
Source: Zocdoc
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Dr Hernandez is the most comfortable doctor to visit I've ever had. He's the best!! Prompt, understanding, thorough, helpful. Wonderful human being! I wouldn't hesitate to see him for any reason, illness, need. Thank-you Dr Hernandez
Source: Zocdoc
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Quickly in and out of this visit. That's both a good and a bad thing, I did kind of feel like the visit itself was a tad rushed, but thorough. Was able to get lab testing done right in office, aswell as receive a TDap shot, so that was super convenient. Very good experience overall.
Source: Zocdoc
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I am not sure why my experience was so negative compared to other reviews. Following the ridiculous wait time to just be seen, I spent 75% of my time in the actual office sitting and waiting. For a two hour visit,I got maybe 15 minutes of actual attention. Promised follow-ups with test results came only after several phone calls from me. Stupidly, I tried going again for my annual check-up this year, used the electronic check-in at the office, and discovered 45 minutes later that no one monitors those electronic tablets, nor is there instruction to sign in at the desk. Dr. Herandez had gone to lunch, no one even bothered to double-check if I was there. Fool me twice, I guess.
Source: Zocdoc
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As I'm rarely sick, my experience with Dr Hernandez is based on a visit here and there when I would just go in to get prescriptions filled or get an annual checkup. He was often pretty *chill* and easy going, waitwas long but never terribly long, staff was amicable. He never had a ton of answers or feedback but I usually wasn't sick so it never felt like a big issue. After my last visit, I was billed an additional fee for "smoking cessation counseling" - something I NEVER consented to. We were discussing my migraines (a chronic problem I've had since childhood) and maybe(??) at some point during the visit he asked if I had been smoking more than my occasional social cigarette. I don't think this question heeds an extra fee snuck into my invoice. I was never "counseled" about smoking, and I was surely never made aware that discussing cigarettes for 3 minutes was billed separately. They have also always been AWFUL about helping with prescription refills. They force me to come in and pay for a full appointment for medicine refills I have been taking my whole life. After all these experiences adding up I can say I won't ever be going back. I feel like this office's main goal is scamming patients out of extra money wherever they can, NOT our health.
More than 1 year ago
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Friendly, concise, professional staff. I had my appointment within minutes of finishing paperwork.
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This guy is the man! Very relatable and one of the coolest doctors I've met.
More than 1 year ago
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Clean, pleasant, knowledgeable, and friendly. From the front desk to the Dr., all around good trip.
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I love him, he is my primary care doctor but has also helped me during multiple hospital trips.
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My son has autism and other disabilities and Dr Hernandez was so patient! He could sense my son's nervousness and he adjusted. Amazing Dr! Glad we found him!
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Dr Hernandez was amazing! The staff in the reception was not though. They were beg unprofessional and seemed annoyed that I had used zoc doc. Thy even told me my appointment wasn't "real" because of zoc doc. However- it was wellworth putting up with them because Dr Hernandez was so friendly and knowledgable.
More than 1 year ago
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I waited for a bit, but I will for sure go back to him. Him and his nurse were very friendly, easy to talk to, and explained everything thoroughly! I just recently moved here and after going to a few doctors, I have now actually found one I like.
More than 1 year ago
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Dr. Hernandez was friendly & very empathetic while being totally professional. He was extremely knowledgeable about my particular condition and immediately started taking steps to get me better. I am extremely pleased that I've found a NEW personal physician!
Source: Zocdoc
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He was very helpful and kind. Glad to have found a local Doctor nearby that has a pleasant personality and very informative on all questions I had. Will be going back here for all my annual checkups .
Source: Zocdoc
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Dr. Hernandez was very kind and eased my medical concerns when I was having a lot of anxiety about them. I can tell that the clinic he works in gets a lot of patients, but for the short time I sawhim he made me feel like all his attention was on me, and even offered some extra medical tests just to be safe. I would definitely recommend him!
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Great Doctor!
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Dr. Hernandez was great. Answered all my questions that I had written down on my phone, lol. But he answered all of them. The medical campus has a parking structure so you know you'll always find something. My first time inwas the longest in the waiting room. But everything after was under 30 mins. Dr. H gave me a few samples which worked perfectly. He made me feel comfortable and I even sent my husband to him and he feels the same way even about "guy" stuff.
Source: Zocdoc
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Dr. Hernandez and his staff are knowledgable, pleasant and professional. I'm happy I found them.
More than 1 year ago
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Dr Hernandez and the Nurse practitioner were excellent. They listened to my problems and helped me get through my illness. However, the receptionists at the office were a bit rude. They seemed too busy to help and when I asked them questions it felt like I was bothering them.
More than 1 year ago
Source: Zocdoc
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The Doctor always hears you out and is very concern with your health, pain, or illness you are dealing with. Aims to give you the best treatments and what the patient needs. Overall good doctor!!
More than 1 year ago
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Not fond of waiting in a roomful of coughing people but it was quite entertaining watching the hippies get their pot down the hall while I was standing in the hall. Once I was in the room everything was amazing andtogether. The doc was super nice and asked lots of great questions. All the different techs were super great and very organized. I love how they did a chest X-ray, EKG, blood tests, get me orders for other tests, all very quickly and organized. Thank you Dr Hernandez. Now please get your own waiting room!!
Source: Zocdoc
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I saw Dr. Hernandez after visiting two urgent care facilities in the last two weeks and feeling like my illness wasn't being properly diagnosed. I was seen on time, treated very well, and after listening to my symptoms I had X-raystaken and was finally properly diagnosed and medicated for the first time. Great experience, highly recommended.
Source: Zocdoc
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Told me what I already knew myself. Waste of time.
More than 1 year ago
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My second visit with Dr. Hernandez, so far it has being a joy. He is a really nice person, great character with me. I think that the relation between Dr. And patient needs to be nice. It has being great.
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Awesome staff would recommend
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Dr. Hernandez and his team were friendly, professional and worked in a timely manner. I would recommend Dr. Hernandez highly to anyone looking for a primary care physician.
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He was veryY knowledgable, patient, and attentive. All my concerns were eliviated. Will definitely be making him my pcp.
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Dr. Hernandez was polite, asked many questions, ordered test needed , x rays , ekg, etc.. Will see how fast get results back? overall for 1st visit was ok... long wait and had to pat for parking ! Bit tofar, I live in Simi , round trip 58 miles.... need a dr. closer.
Source: Zocdoc
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