Dr. Lacey Dustin, OD

Optometrist

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Eyeglasses
454 Malcolm X Blvd, New York, NY, 10037

Qualifications and Experience

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Professional Statement

Lacey Dustin is a thorough and friendly optometrist working in New York, NY. She received her doctorate degree from the State University of New York College of Optometry. After school, Dr. Dustin completed additional training as an extern at Wenzhou Medical Hospital in China as well as Brooklyn Veterans Hospital in New York. Dr. Dustin practices with the Harlem Vision Center as an associate optometrist. She provides complete optometric care services, and her specialties include glaucoma management, diabetic ocular manifestations, post-operative care, refraction, and pediatric eye care. Dr. Dustin is a professional member of the American Optometric Society and the New Jersey Society of Optometric Physicians. She has been honored with numerous scholarships and awards in recent years, and is fluent in both English and Spanish.

Zocdoc Awards

Verified Patient Reviews

(Verified Patient)

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Dr Dustin was great! The office itself was a little loud, but everyone was super helpful

(Verified Patient)

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People are very nice, not a wide selection of eyewear.

(Verified Patient)

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When I? first walked in it was very crowded, however the receptionist were nice, and the waiting time wasn’t so bad considering the office was packed. When I? was seen by the Dr. she was very helpful and informative with the condition my eyes were in. I? was prescribed a prescription to my local drugstore and I? was out of there in less than 25 mins.

(Verified Patient)

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Excellent professionalism, detailed oriented. Front office staff needs knowledge and training in professionalism

(Verified Patient)

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Appointment rescheduled

(Verified Patient)

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The front desk agents were very cordial. The assistant was professional and cordial. The Dr. was excellent. However, your decor leave a lot to be desired. It was depressing to sit in the waiting area. The Harlem area has been progressing for many years, there are people from all walks of life. I believe you would have much more clients if you decide to upgrade your waiting area and front desk. The chairs were awful and the whole setting was bad. I am sure that even if you invest a few hundred dollars if would look beautiful. Some paint and new chairs would be lovely, etc. I am sure you can handle that. Please consider the patients you want to visit your offices. Your business can grow even more. Thank You

(Verified Patient)

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She was very knowledgeable, personable, and efficient.

(Verified Patient)

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Very nice

(Verified Patient)

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Very good doctor. She was wonderful to my daughter!

(Verified Patient)

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She is super nice, very knowledgeable and explains everything very well. Her staff were all very nice too.

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Great!

(Verified Patient)

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She was detailed about everything going with my eyes

(Verified Patient)

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Running terribly late. Not even enough chairs to wait in.

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She was very polite and the examination was very quick!

(Verified Patient)

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She was quick & efficient!

(Verified Patient)

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It was excellent....very on time..kind. neatness organized...professional manner..very thing in detail...also ask questions about your concerns and opionions...

(Verified Patient)

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I always have a wonderful visit thank you guys for everything

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The doctor was great but the receptionists were Distracted and the waiting room was chaotic. People were yelling and running around and spilling food everywhere. The wait time was long.

(Verified Patient)

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Staff( not to include the doctor) not aware of insurance. Had previous visit and insurance does cover annual eye exams. Not got back.

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Office staff needs a attitude adjustment.

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The doctor is amazing, thorough, and very helpful. The wait time, however, is ridiculous.

(Verified Patient)

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Visit was Great Dr. Lacey Dustin was amazing she made me feel comfortable and walked me through every step of the proccess

(Verified Patient)

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Great professional. Love the lady who taught me how to put my contacts in. Great place !!

(Verified Patient)

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I loved it the attendant Jennifer was wonderful!!!!

(Verified Patient)

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I loved the staff, they were really nice and knew what they were talking about. I had a special request regarding expediting my contacts prescription and they were so cool about helping me out!

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WI really loved the doctor, very professional and friendly. I totally recomend her.

(Verified Patient)

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I thought Lacey was professional, knowledgeable, and friendly.

(Verified Patient)

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The staff out front is friendly neighborhood knowledgeable, maybe a little matter of fact type attitude from one male employee could be talked about or trained to have a bett attitude.

(Verified Patient)

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Despite making an appointment several days in advance and arriving eat to fill out paperwork I had to wait an hour and a half to be seen! Once I did see the doctor everything was quick and she was great, but the wait time for a Monday morning was absurd.

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My wait time with this office was well over an hour, which is really unacceptable. The facility was also subpar - overcrowded waiting area and there were far too many of us waiting in a tiny space.

(Verified Patient)

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Once I got to the examination things were good, it was getting there that was the hard part. After having to schedule twice on part of the clinic, I was waiting in a cold waiting room for nearly 40 minutes before I was seen. The doctor was fine when conducting the exam. The organization needs improvement. The front desk staff was hardly friendly and the

(Verified Patient)

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It was great!

(Verified Patient)

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Great doctor!

(Verified Patient)

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She was really informative and made me feel comfortable. The staff is really nice as well. It was overall a good experience.

(Verified Patient)

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I liked my experience with Lacey Dustin. She was very professional and nice. Besides the little wait which wasn't bad for me everything else was great!

(Verified Patient)

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The only thing was the waiting time! I set up an appointment and had to wait for 2 hours to be seen. Other than that, I liked the service and doctor was great!

(Verified Patient)

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Considering how crowded the place was, it ran as smooth as clockwork. They got people in and out with great speed, professionalism, and efficiancy. Great staff. Very accommodating, friendly even fun. Well done to all staff members.

(Verified Patient)

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Great

(Verified Patient)

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She is just wonderful!

(Verified Patient)

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Its very nice staff and explained doctor and staff all was very polite to my baby

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