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Qualifications and Experience
Lacey Dustin is a thorough and friendly optometrist working in New York, NY. She received her doctorate degree from the State University of New York College of Optometry. After school, Dr. Dustin completed additional training as an extern at Wenzhou Medical Hospital in China as well as Brooklyn Veterans Hospital in New York. Dr. Dustin practices with the Harlem Vision Center as an associate optometrist. She provides complete optometric care services, and her specialties include glaucoma management, diabetic ocular manifestations, post-operative care, refraction, and pediatric eye care. Dr. Dustin is a professional member of the American Optometric Society and the New Jersey Society of Optometric Physicians. She has been honored with numerous scholarships and awards in recent years, and is fluent in both English and Spanish.
Verified Patient Reviews
Dr Dustin was great! The office itself was a little loud, but everyone was super helpful
People are very nice, not a wide selection of eyewear.
When I? first walked in it was very crowded, however the receptionist were nice, and the waiting time wasn’t so bad considering the office was packed. When I? was seen by the Dr. she was very helpful and informative with the condition my eyes were in. I? was prescribed a prescription to my local drugstore and I? was out of there in less than 25 mins.
Excellent professionalism, detailed oriented. Front office staff needs knowledge and training in professionalism
The front desk agents were very cordial. The assistant was professional and cordial. The Dr. was excellent. However, your decor leave a lot to be desired. It was depressing to sit in the waiting area. The Harlem area has been progressing for many years, there are people from all walks of life. I believe you would have much more clients if you decide to upgrade your waiting area and front desk. The chairs were awful and the whole setting was bad. I am sure that even if you invest a few hundred dollars if would look beautiful. Some paint and new chairs would be lovely, etc. I am sure you can handle that. Please consider the patients you want to visit your offices. Your business can grow even more. Thank You
She was very knowledgeable, personable, and efficient.
Very good doctor. She was wonderful to my daughter!
She is super nice, very knowledgeable and explains everything very well. Her staff were all very nice too.
She was detailed about everything going with my eyes
Running terribly late. Not even enough chairs to wait in.
She was very polite and the examination was very quick!
She was quick & efficient!
It was excellent....very on time..kind. neatness organized...professional manner..very thing in detail...also ask questions about your concerns and opionions...
I always have a wonderful visit thank you guys for everything
The doctor was great but the receptionists were Distracted and the waiting room was chaotic. People were yelling and running around and spilling food everywhere. The wait time was long.
Staff( not to include the doctor) not aware of insurance. Had previous visit and insurance does cover annual eye exams. Not got back.
Office staff needs a attitude adjustment.
The doctor is amazing, thorough, and very helpful. The wait time, however, is ridiculous.
Visit was Great Dr. Lacey Dustin was amazing she made me feel comfortable and walked me through every step of the proccess
Great professional. Love the lady who taught me how to put my contacts in. Great place !!
I loved it the attendant Jennifer was wonderful!!!!
I loved the staff, they were really nice and knew what they were talking about. I had a special request regarding expediting my contacts prescription and they were so cool about helping me out!
WI really loved the doctor, very professional and friendly. I totally recomend her.
I thought Lacey was professional, knowledgeable, and friendly.
The staff out front is friendly neighborhood knowledgeable, maybe a little matter of fact type attitude from one male employee could be talked about or trained to have a bett attitude.
Despite making an appointment several days in advance and arriving eat to fill out paperwork I had to wait an hour and a half to be seen! Once I did see the doctor everything was quick and she was great, but the wait time for a Monday morning was absurd.
My wait time with this office was well over an hour, which is really unacceptable. The facility was also subpar - overcrowded waiting area and there were far too many of us waiting in a tiny space.
Once I got to the examination things were good, it was getting there that was the hard part. After having to schedule twice on part of the clinic, I was waiting in a cold waiting room for nearly 40 minutes before I was seen. The doctor was fine when conducting the exam. The organization needs improvement. The front desk staff was hardly friendly and the
It was great!
She was really informative and made me feel comfortable. The staff is really nice as well. It was overall a good experience.
I liked my experience with Lacey Dustin. She was very professional and nice. Besides the little wait which wasn't bad for me everything else was great!
The only thing was the waiting time! I set up an appointment and had to wait for 2 hours to be seen. Other than that, I liked the service and doctor was great!
Considering how crowded the place was, it ran as smooth as clockwork. They got people in and out with great speed, professionalism, and efficiancy. Great staff. Very accommodating, friendly even fun. Well done to all staff members.
She is just wonderful!
Its very nice staff and explained doctor and staff all was very polite to my baby
She was great, gave tips, went out of her way to make sure my prescription went thru, and gave me multiple trial contacts to wear. Her waiting room and staff were less to be desired.
Dr. Dustin was very welcoming and helpful. This was my first eye exam in a long time and she confirmed my 20/20 vision! :) The waiting room was large and full of people (who all seemed impatient and grumpy) but the staff handled everyone with care and professionalism.
The Doctor is excellent, she listened to all of my concerns and did her due diligence in fitting me with the right contacts. I am very happy with the service provided. The only issue I have is the wait time, even if you make an appointment, expect to wait at least 30 - 60 plus minutes. Bring a book or a short film...
The waiting time I didn't appreciate since I had an appointment...waiting area chaotic but it's a family doctor so that's expected but overall I give it an OK!...In the future I'll definitely make my appt for the morning
Really personable and informative!
I was very satisfied with the visit and how wonderful the staff and the Dr. We're. If your looking for a great Optometrist these are. Thank you Dr. Musafa.
The doctor, interns, and staff were wonderful and helpful.
Lacey Dustin us a kind knowledgeable professional!! She needs new caring knowledgeable staff especially in reception area. Her staff do not have courtesy, are disrespectful. I will obtain my eyewear and find new provider for next year.
The Doctor and Office staff are amazing, very nice and caring.
Was ok...but the wait time was too long
Although the receptionists and assistants are all friendly, the reception area is not very welcoming, nothing that nice about it. It was very busy when I went and I ended up waiting 50 minutes before being called, for someone who had an appointment, that is not ideal. However, Dr. Dustin was incredible! Best eye doctor I have ever had. She took her time, I didn't feel rushed, she explained everything in its smallest details. Very friendly also. I wish the office was a little nicer but I'll definitely go back just for Dr. Dustin.
I am not sure that it was Dr. Dustin was the one who attended me, but the doctor who did was nice. The waiting room was filled with kids and some screaming. However I did spend a little over two hours there. besides that, ok!
Aside from the long wait, Dr. Dustin and her staff were very professional and friendly. It was my first visit to an eye doctor in many years and I was prescribed glasses and able to choose the frames and will be able to pick them up within a week. Very happy with the service and professionalism and will not hesitate to return!
I think that she was very professional. She did a great job and I would recommend her.
Dr. Dustin was very courteous, thorough and informative and I will definitely recommend her to my friends and family.
Great service, nice friendly staff
This facility was not on par with places I've visited in the past. It's just not for me.
The visit was very informative. I have a better measure of one aspect of my health being vision. The service was very thought worthy.
There were a bunch of screaming kids and the staff were yelling at each other too. I waited over an hour to be seen as well.
Great service great hospitality
Very Professional and on point.
Visit was quick. I was in and out under 1 hr which was very important to me since I had some place I had to be. Great staff as we'll.
Dr. Dustin was great. Front desk could be more professional.
It was productive and helpful
The doctor was cool. The staff seemed a bit unprofessional.
she was very nice and thorough but seemed busy and tired
Lacey was amazing.
I made a ZocDoc appointment for 10 am (the first appointment of the day), but the office didn't open until 10:05. I checked in with the receptionist, telling her I had an appointment, but when the assistant came out to call the first patient, it was a walk-in. In fact, I wasn't seen until AFTER 4 walk-ins who all entered the office AFTER me (but wrote their names down on the sign-in sheet first because of an insurance conversation I had with the receptionist) despite my stating that I had an appointment and indicating such on the sign-in. I wasn't seen by the doctor until 11:15. That said, Dr. Benzoni was very courteous, knowledgable, and professional. She explained everything she was doing, answered all of my questions, and made sure I understood the basis of her diagnosis. I would highly recommend her bedside manner and felt confident in her skills as an optometrist.
It was thorough and great.
Dr. Dustin gave me a very thorough exam and did a great job explaining her findings in a way that I could understand. I would definitely come here again!
She was wonderful. Great personality and very informative. It was a pleasure and I would recommend her to everyone.
She was very thorough and explained everything well. The area is not good-felt uncomfortable waiting outside. Also, the office wasn't open by the time of my appt (10 am) so I had to wait an additional 15 mins for them to get set up.
It was great. Dr. Lacey was very thorough and explained the process and what everything meant. The staff is awesome and I highly recommend this office! I'm going to make an appointment for my Mother today!