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Qualifications and Experience
At South End Eye you are assured of a new outlook, and
a new look. We are a full-service private optometric practice, providing a distinctive eye care experience, including…
Service: Personable without pandering. We work to be on time and efficient… but if your exploration of our extensive designer frames selection beckons, all bets are off.
Honesty: We won’t recommend something that is unflattering or unsuited for your lifestyle and personality. If you ask our expert opinion, we’ll give it to you.
Selection: We bring Hollywood pizzazz to Boston. You’ll find versatile eyewear for all ages, from contacts to sunglasses to international fashion designer collections.
Expert Care: Our board certified optometrists use the latest diagnostic equipment for every eye exam. Then our licensed dispensing opticians attend to your every eyewear need.
Verified Patient Reviews
Clean and appealing office/sales space. Professional staff and courteous staff.
Fantastic. Dr. Martin is very friendly and personable. I had a great experience here. Would recommend.
Saw me within 5 minutes of scheduled time - quick and accurate eye exam, answered all of my questions. Highly recommended!
She's incredibly kind and easy to talk to. I felt comfortable throughout the entire visit because she explained each process of the examination step-by-step, and that was very helpful. I would recommend her to anyone who is looking to get their eyes checked. Plus, South End Eye has a great selection of glasses and sunglasses. Very pleasant experience.
What a wonderful place, the store as well as the office. Clean, comfortable, friendly. I will not go anywhere else. Ms. Martin was courteous, gentle, professional, knowledgeable and ready to answer my concerns and questions. I can not ask for a better experience.
She's absolutely wonderful!
Excellent. Dr. Martin and her team took lots of time to explain the testing and procedures.
Dr. Martin was so understanding of me having to go back to work the day of my appointment, so she made sure to run tests that were appropriate for the day given my schedule. She was very funny and kind to work with while also professional. She is clearly knowledgeable and caring! The offices were nice as well as very convenient. I would highly recommend!
Very attentive and friendly.
Very professional and thorough exam.
Complete overview of questions I had about my eye sight, overall Dr. Laura is an a terrific communicator, asks the right questions. Referring my husband to Dr. Laura!
Actually, I wasn't treated by her, but the service that I received was perfect
Fun and efficient! What a great doctor's visit!
Laura was such a wonderful woman! She was efficient without compromising the integrity of her work. Her staff was equally as warm and caring. I would highly recommend and feel lucky that she is in my neighborhood!
I was seen by Dr. Ilana Orelowitz. She is a darling. Can't beat the customer service and Michelle's finesse for fashion and product savvy. She sure knows the industry. Will definitely recommend.
I've been going to Dr. Martin for years, and she is great! Highly recommend.
Always friendly and professional service.
I really enjoyed my experienced with Dr. Laura Martin. Dr. Martin helped me to identify my vision problem and she fixed it right the way. I strongly recommend to make more appointments with Dr. Laura Martin if you want to have a professional help and very pleasant experience. Thanks.
Nice place, well cared for, knowledgeable staff. Cute dog as a greeter, too! :)
Answered all my questions. Happy to recommend her!
Dr. Martin saw me right away, answered all my questions and was very thorough. Great "bedside" manner, calm and great to talk to!!
Dr. Martin is always professional, friendly, and happy to answer any questions. Highly recommend her to anyone looking for an optometrist.
Warm, professional, caring service. I highly recommend South End Eye and Dr. Martin.
Always such great service with care at SEE!
Dr Laura is confident, knowledgeable, and comforting. She shares her insight and helps you make a smart decision about how to best care for your eyes.
Dr Martin is great. She is gentle and caring during the exam. And she is thoughtful and patient in answering my questions.
Dr. Martin was so nice and personable and really listened to the issue I was having with my current contacts. She made a great recommendation for a change in brand and a move from bi-weekly to dailies. I really appreciated that she listened and understood the discomfort I was experiencing with my former brand of contacts.
Very kind, warm, and professional. Felt very comfortable with Dr. Martin and all of her staff.
Laura Martin takes her time with her patients. She is good at explaining everything you need to know, and you don't feel rushed at all. It is a well staffed and friendly office as well.
Dr. Martin and Amanda were both great. They gave an extremely thorough exam. Everyone at SouthEnd Eye was extremely helpful.
Very welcoming, approachable, and knowledgable. This was the first change in optometrist I've had in 25+ years, so I was a little nervous, but Dr. Martin and her staff helped me feel at ease and answered all my questions- many of them before I even asked. I left with a great first impression and look forward to returning regularly.
Good doc, meh optometrist.
Dr. Martin and her staff consistently provide excellent care, and are always incredibly friendly and helpful.
I love South End Eye. The staff is friendly, the space is welcoming, and I have had a good experience overall.
Thorough and thoughtful exam, wonderful office and staff. Happy to go back to South End Eye year after year knowing Dr. Martin genuinely cares about my eye health.
I came in for an eye exam and had a good experience here. Clean, organized and welcoming environment. Dr. Martin was friendly, professional, and explained things clearly. Unlike other places I have visited, there was no pressure to purchase new glasses from them immediately following my exam, which I appreciated! The office also helped me figure out what was covered by my insurance, so that I could get the most affordable care possible. Definitely recommend.
She is fantastic, and her people out front are equally fantastic. Very helpful.
I was way too much out of my way to drive from Medford to the South End; I was very worried driving there because I was not used to the area and I do not drive into the South End all that much. I was told at the front desk that for some reason the Zoc Doc was not *set up properly ? I really needed some attention, but I was angry because they made me sit in the waiting room, and no one talked, or said anything. Aside from that being stuffy and uncomfortable, it got me angry. I had to walk down a flight of stairs into the exam room, and that was a little scary. Since I have a left knee problem. I should have only booked a Consultation and not a total eye exam, because I had never been in there before, and had never met the people there. Still, I have my old glasses which I had paid over $250 for, and which were fitted at The New England Medical Center and these are my Back up Glasses. I use them on my computer and at HOME. These are Very Valuable because They are Used as a BACK UP Pair; HENCE, THE VALUE. I was also really angry and mad when one of the persons, a lady there, had insulted me; and it clearly felt like she was trying to con me into spending more money on another pair of glasses from their shop. She did not accomodate any of the questions that I had asked. And they did not do what I had asked on the Zoc Doc Form, about keeping my same Glasses Prescription, EITHER. She tried to tell me that the glass that I was wearing were No good and of no use. ???? That was THE MOST RIDICULOUS THING ANY PERSON could even think about saying. And then, during the visit, the Doctor Uses these Same Pair of Glasses to Base my Prescription On ? What was she talking About ? Obviously she had no idea what she was talking about, apparently. So, obviously , it was just a con to get me to try to get me to spend more money there. It obviously did not work. The Batting went like this; 1. One, them being all Quiet, and Not Social or Friendly. !!! Strike One. 2. The lady insulting me about my Beloved Back up Pair that I got at a Trusted New England Medical Center Hospital and had been using for Several Years. Strike Two. 3. The Problem with going down the stairs. and then having to go through an exam without them matching it up with the Prescription that was on paper and Not the glasses. I had given them the Valid Paper Prescription. Which was on a Paper prescription form sheet. They got all confused about the form, and were also asking me questions that made it even more difficult for me. The only thing I can say that was pleasing to me was that she was gentle, in touching and handling around the eye area. I was tired from all the walking and parking and driving. But I felt that The exam did not go well. I wanted to keep the same RX that I had before, because I see better with it . And I have tested it driving. This means alot ot me, since I drive all the time. I also wanted to use just the same prescription with driving, biking and at home, and on the computer as well, because it is progressive. So I have a trusted prescription which I had been using for a long time. So, all in all, the exam did not go well. If it did, I would have had the same prescription, which would have been the one I had been using for many years, and have been used to using now. Also in that I am comfortable using. And what I wanted. And what I had mentioned on the Zoc Doc form. I ended up getting another one, which was not as strong. And It was Not the prescription that I had wanted or had needed. I had the rx with me and it was on paper. And they went off the glasses that I was wearing during the exam. Which were the ones that the lady said were of no use , or useless, which were her words. So I thought that that was really mean, and cruel, And I had to pay them on my insurance, and then get abused like that. It was a really big mistake on my part, for having gone in there and trusting them in the first place. So I blame myself for going in there. I probably won't ever end up going back there again. After all, going to the doctors is usually not going to be a very pleasant experience, and if you can just book a consult, then that is the easiest. I do not have the time to just drop in or drop by during my days. I feel that I am the type of person that would want or request to schedule a Consultation first. So that is what would be best for me. These are my special needs. And in the future, I plan to book just a General Eye Consultation to get some questions answered first at the next eye doctor visit. Just So that I don't end up getting abused , or insulted and / or also made to feel like a complete jerk, because I have questions and want some help with it. I am not sure why people are made to go through such ordeals as this. I personally can not believe that anyone would not have the decency to treat people like they are New, which I was, or a First Time Customer. And help them out.
Definitely will continuing going to Dr. Martin for all my eye care. She's great!
Laura is very professional ,knowledgable and a very nice person .
Dr. Doug was very good
She's friendly always on time and most importantly after years of uncomfortable contacts she worked with me to find a set that works for me. I highly recommend her!
I was a new patient with Laura, and had filled in several on-line forms before arriving at SEE. Her and her team were quick, efficient, and extremely helpful in walking through their routine steps. Laura is friendly, knowledgeable, and overall an outstanding Optometrist! I'd highly recommend visiting her, and will surely be making referrals myself to her office.
Dr. Martin was fantastic; she thoroughly explained everything and answered all my questions without hesitation. From a first time customer, I highly recommend her!
Without question, the nicest, most professional, and efficient eye doctor I've had.
Great OD - have seen her twice and would recommend to anyone. She recognized that the previous OD that I saw had given me a completely incorrect lens in my glasses and she helped me find contacts that work with my sensitive eyes.
I am repeatedly contented with every aspect of my appointments with Dr. Martin. She takes the time to answer questions, address concerns, and make me feel like I'm important.
Very thorough eye exam and I liked that she explained everything she was looking for/at during the exam, and then explained the images to me afterwards.
Lots of hands on assistance, nice people
I didn't actually see Laura Martin, so I was a bit confused. The man I did see was nice, though, and did a good job.
Friendly and courteous. I will definitely be coming back and using her as my regular eye doctor.
She is the best!
Very helpful and knowledgeable!
Fantastic! I couldn't be more pleased!
Not only was Dr. Martin very good but Michelle in the front was extremely helpful when I went to go pick out my glasses. They're both very lovely people
Fantastic doctor and super clean place! Quick and easy to get my contact prescription.
The team was great! Very quick and efficient and super friendly! Love the lil dog too!
Very friendly, good listener, professional and modern equipment. Very clean/nice office and staff -- they give good advice about frames AND have budget frame options. :)
Wonderful. The best I've been to in Boston. Everyone was lovely, professional, knowledge, and friendly. I highly recommend South End Eye.
She was wonderful! Very professional, pleasant and patient. She explained everything about the eye appointment clearly, did not try to push me to purchase any new brands or solutions.
Great visit. The Dr. was very professional and personable. I'll definitely go back.
It was A+. Laura is very knowledgeable, answered all of my questions, and the rest of the office staff is also very nice and helpful.
I visited Dr. Martin for a routine eye exam, and I couldn't be happier with my experience. Dr. Martin is so nice & very helpful when I asked questions or needed more information. I would highly recommend her & I look forward to becoming a regular patient here!
Office staff was great and very friendly!
Thorough, professional, and just plain nice! A true asset to South End Eye!
Very kind and informative!
Dr. Martin was very professional and personable. I was seen right on time and have no complaints.
She was very patient, friendly, and effective. She did a good job at making me feel comfortable, and in addition she was very quick. I have never met a friendlier or more effective eye doctor. I would recommend her to everyone!
Very professional, friendly and thorough.
Always something I look forward to!
Off the charts professional
She was excellent. I would highly recommend her to anyone.
First visit to an eye doctor. Really great experience.
Very nice experience. Dr. Martin is extremely athorough in her exam and more than patient with her "patient".
Excellent! Friendly yet professional. Knowledgeable on all my questions!
Nice clean office and welcoming staff, will be back!
The best doctor I have ever had by far. She explains things in layman terms and involves me in every aspect of the appointment. She genuinely cares about my eye health and her laid back nature makes it very easy to ask questions and bring up any concerns.
Dr. Martin was excellent! I will definitely be back to see her.
Dr Laura was great, very attentive, friendly, helpful and professional. An all around great visit.
I really enjoyed meeting Dr. Martin. She was very personable, and her entire staff was friendly and welcoming. This was my first visit with her, and I felt comfortable immediately. I would highly recommend her!
Dr. Martin is extremely professional, thorough and attentive. She answered all of my questions and addressed my concerns. The office is clean and nicely set up. Highly recommend.
Awesome. Great office. Excellent help with eyewear as well.
Dr. Martin is extremely kind and personable. She was also very thorough with the exam and patient as we determined the best prescription for me. Afterward, I found her staff to be very helpful with selecting frames.
Excellent experience, friendly staff, great doc. Highly recommend!
Very friendly professional and overall a pleasant experience
She is professional and very smart but good at explaining things to her patients. I am glad she is my eye doctor!
Was excellent service and care. Very thorough and answered all my questions.
Dr. Martin was cordial and professional and I felt like she wanted to provide me with the best care she could. The other two associates were very friendly as well. I would certainly go back.
Dr. Laura was amazing. She's a complete professional and explained every part of the exam and answered all my questions without losing patience. I would recommend her to anyone.
Laura was wonderfully kind, patient, and professional. Plus, her assistants were fabulous at helping to pick out new friends. It was a pleasure of a trip. That's one doctor appointment that I look forward to attending!
She went above and beyond. Very kind and I left feeling well taken care of.
Dr. Martin was extremely professional and personable. Being new to the area, she made my transition to a new eye care professional extremely comfortable. The entire staff at South End Eye were very warm and welcoming. I don't think I could have had a better experience! Three thumbs up!
Dr. Martin was simultaneously professional and personable. There was no time wasted during the appointment, I was in and out in 20 minutes. Great appointment.
Very Friendly, helpful, and caring. Highly recommend.
Dr Laura Martin was great. I arrived a little early and she was ready for me when I walked in. She's very thorough and really cared about my eye needs. After the eye exam I had to wait for my pupils to dilate and she said I could go look at glasses upstairs (I found an awesome purple pair) and we ended up talking about upcoming snowboarding trips. She's down to earth, easy to talk to, and really cares about your eyes. I will definitely be back. Thanks!
Fantastic doctor. Dr. Martin was great! Very kind and professional. Shared information and explained everything throughout the entire visit. Highly recommended.
I'd seen Dr Laura previously when I had an eye infection. This time, i just wanted a check-up on my prescription and annual visit. She was great again and gave me some great info on when I should and shouldn't need glasses.
Best optometrist I have ever run into
Fantastic. Very friendly. Shared information about what she was looking for and looking at throughout the entire visit. Highly recommend.
Great! Laura was very friendly and knowledgable. She took the time to answer my questions and to give clear and thorough explanations. She takes Neighborhood Health Plan insurance, which many doctors don't. I will go back to her again next year.
Very thorough and professional. Fast and convenient.
She's fantastic & I highly recommend her.
It was a pleasure meeting Dr. Laura Martin. She is a highly professional doctor who not only is great at her profession, but one who is very knowledgeable, friendly, and kind. I needed to update my prescription for my profession ASAP. I found Dr. Martin via ZocDoc.com. At Dr. Martin’s office, they were able to schedule me right away for a same day appointment. I complete my information sheet and attached a copy of my insurance card and sent to their e-mail. Once I arrived, the staff welcomed me warmly at their high-end office, and even knew my name before I introduce myself. There was no paperwork that I had to complete at the office and I was all set to go. This is what I call a truly "Green" office! Once I met with Dr. Martin, she knew my medical history as if she had known me for a very long time. Dr. Martin, unlike my past doctor, was very conservative in prescribing my glasses by not increasing my Rx much to worsen my vision, but instead stay within a range where my vision would be clear and sharp but yet close to my current Rx. I recommend Dr. Laura Martin to who ever would want the best treatment possible for their health, and yet conservative at the same time. She is a wonderful professional and truly knowledgeable in her field. Thank you Dr. Martin for the wonderful treatment! I truly enjoyed me time at the office.
She was ready as soon as I got there, there was NO waiting. She was very nice and her exam was thorough. She even let me try on different contact lens manufacturers to see what fit felt and worked best for me, I always felt in the past my doctor pushed one manufacturer only. Truly a great experience!
Great personality and character! A pleasure to speak to and genuine with her advice as a medical professional. FYI The office has metered street parking.
Fantastic experience! Nice people, polite, I was seen right away, and prices are good. Not much else to say. I highly recommend if you are looking for a good eye doctor in Boston.
This office is so much FUN! Dr Laura was professional, kind, hospitable and took the time to tell me what was going on w my perscription. Upstairs, Mary was full of energy, fun and knows how to pick the right frame for any shaped face!!! Just what the neighborhood needs!
very nice and friendly - staff was great and helpful!
very professional and thorough. You can use my first name but not my last.
Dr. Martin made me feel really comfortable from the moment she introduced herself. She answered my questions with clarity and really took her time examing my eyes..
Dr. Martin is wonderful. Very professional, quick, and great at what she does.
Dr. Martin was great! Very kind, knowledgable and friendly. Answered all my questions and appeared honestly interested not too busy or rushed like eye docs I've seen previously.
I went to Dr Laura due to persistent eye irritation that my previous optometrist hadn't resolved over several visits. She listened closely to my history and then did a thorough check-up. She then reinforced what my old doctor had seen, and then recommended an additional step, considering all of the information I'd shared and from her evaluation. The office is nicely laid out, and there's a full optometry clinic downstairs!
My eyes feel great!
She was lovely!!
Warm and friendly environment, helpful and personable staff.