What patients are saying
Overall rating
4.61
Average wait time
4.65
Bedside manner
4.73
“Great experience. Nice staff. Very clean and helpful. Easy to book right away and took my insurance. Highly recommend!”
Sadie L.January 15, 2025
“My appointment started right on time; everyone was warm, efficient and helpful; and I received the care I needed. I recently moved to the area; this was so much better than the urgent care visits I'm used to. Thanks to the great staff!”
Regina B.December 16, 2024
About Metro Urgent Care - Montrose
Metro Urgent Care clinic is open six days a week, from 9 am to 6 pm on Mon-Fri and 8 am- 12 pm on Sat, to treat non-life-threatening illnesses and injuries. Our clinics are staffed by a doctor, under the super effectively diagnoses and treats a variety of injuries and ailments.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
Office location & hours
Hours
Monday:
9:00am - 6:00pm
Tuesday:
9:00am - 6:00pm
Wednesday:
9:00am - 6:00pm
Thursday:
9:00am - 6:00pm
Friday:
9:00am - 6:00pm
Saturday:
8:00am - 12:00pm
Sunday:
Closed
Background
Specialties
- Urgent Care Clinic
Practice names
Languages spoken
- English
- Spanish
Patient reviews
All reviews have been submitted by patients after seeing the provider.
Overall rating
4.61
Wait time
4.65
Bedside manner
4.73
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
84 reviews
Most relevant
Great experience. Nice staff. Very clean and helpful. Easy to book right away and took my insurance. Highly recommend!
January 15, 2025Sadie L.Verified patient
The staff was friendly and understanding. I saw the doctor right away and was incredibly well taken care of.
November 19, 2024Jake O.Verified patient
Very friendly people,very professional and nice.. very nice environment... strongly recommend it..100%
March 13, 2024Francisco M.Verified patient
A wonderful urgent care experience! Fast, kind staff, easy.
January 22, 2025Alex C.Verified patient
Great experience! Quick and easy and they were very friendly!
January 2, 2025Janneth M.Verified patient
Super fast and efficient office! The staff and doctor were both great and super friendly!
March 16, 2024Maximiliano A.Verified patient
Fantastic office! Very friendly staff! Would definitely go back!
October 14, 2024Michael C.Verified patient
Very expensive but Doc was a real pro and great counsel
August 31, 2024Brian E.Verified patient
My vusit was a good experience and metro was very close to my home
Less than 1 year agoInitials hidden
Good customer service, very helpful and professional doctors.
May 18, 2024Eslam H.Verified patient
I had very bad experience at the front desk when I arrived. They had not a clue that I filled out the form online and submitted my insurance information and ID. Then the lady at the front desk mentioned that my date of birth in incorrect on the insurance side and unable to verify. I had to call my insurance and all was good on their side; however, making the long story short. The front desk messed up said some vague stuff like the girl who was pulling my information did not have full access to the documents and therefore, unable to verify my DOB on insurance. lol - but the doctor or the NP was excellent. She was very pleasant, courteous and had me in and out in 15 mins. Awesome! but the front desk lady was very rude and did not make an eye contact once while talking. However, at the end she able to verify my info. and she started acting nicely. But the first part of the service was really bad, like they were upset that I was their. LOL
January 4, 2025YASEEN K.Verified patient
My appointment started right on time; everyone was warm, efficient and helpful; and I received the care I needed. I recently moved to the area; this was so much better than the urgent care visits I'm used to. Thanks to the great staff!
December 16, 2024Regina B.Verified patient
Overall positive experience. Convenient. Insurance accepted. Staff and Dr. pleasant and organized. Appointment on time. Dr Kacey's exam and diagnosis/prognosis was thorough. Took time to respond to patient concerns and questions. Did not feel rushed. I most definitely would recommend to anyone seeking local immediate care. Great work Metro!
November 21, 2024Initials hidden
Both the professional and friendly staff ensured that I didn't have to wait long. The physician's assistant listened attentively to the reason for my visit, explained everything clearly, and addressed all my concerns. I felt very comfortable during the appointment. I highly recommend this place; it's conveniently located close to home.
November 18, 2024Jennifer D S.Verified patient
Hayley the PA was great. Her bedside manners were the best. She was so kind and was very welcoming. Made me want to come back and see her again!
October 23, 2024Initials hidden
I waited 50 minutes and was never seen by the provider nor were basic tests for COVID and strep done. I had to leave to pick up my son from school. I had better get my co-pay refunded.
October 22, 2024Elizabeth F.Verified patient
Quick service, friendly staff and clean environment! Really happy to have found this place last minute for my Covid symptoms. Highly recommend!
Less than 6 months agoAnna E.Verified patient
I expected more information from the doctor regarding pregnancy or planning of getting pregnant. I am knew to this and I was expecting the doctor to guide me more or asked me questions instead of me asking. The doctor instead gave me a referral somewhere else where I can get all the answers.
August 14, 2024Lizet C.Verified patient
I definitely recommend going here, the staff and doctor is amazing! They're very friendly and the doctor really listens to all of your concerns.
April 9, 2024Initials hidden
Booked an appointment online through ZocDoc with insurance card registered, upon my visit front desk said that my insurance was not accepted
April 6, 2024Initials hidden
Great service
March 19, 2024Geraldine C.Verified patient
My sons appointment was for 10:30. He wasn’t feeling good had a ear infection and was crying in the waiting room and they took care of him really fast even though it wasn’t time yet for our appointment we got there a little early. I would continue to come here if I can’t make it to our family doctor.
February 28, 2024Matthias S.Verified patient
They are attentive to your needs. Will listen to you, unlike most hospitals. They are very thorough by explaining every step of the process.
February 18, 2024Jeremy M.Verified patient
January 21, 2025Kaytlyn B.Verified patient
Less than 1 month agoInitials hidden
January 8, 2025Kelly B.Verified patient
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December 30, 2024Eugene C.Verified patient
December 27, 2024Jose R.Verified patient
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December 20, 2024ILIA D.Verified patient
December 13, 2024Matthew T.Verified patient
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November 30, 2024ILIA D.Verified patient
November 22, 2024Ruth S.Verified patient
November 14, 2024Irene H.Verified patient
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October 22, 2024Ashlee R.Verified patient
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September 28, 2024Anna W.Verified patient
September 26, 2024Bertha D.Verified patient
September 20, 2024Romana S.Verified patient
Less than 6 months agoInitials hidden
September 18, 2024Nicole M.Verified patient
September 17, 2024Hailey T.Verified patient
September 14, 2024Rachel B.Verified patient
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September 8, 2024Laura I C.Verified patient
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How soon can I make an appointment with Metro Urgent Care - Montrose?
Generally, Metro Urgent Care - Montrose has appointments available on Zocdoc within 1 week. You can see Metro Urgent Care - Montrose's earliest availability on Zocdoc and make an appointment online.
Is Metro Urgent Care - Montrose accepting new patients?
Metro Urgent Care - Montrose generally accepts new patients on Zocdoc. You can see Metro Urgent Care - Montrose's earliest availability on Zocdoc and schedule an appointment online.
Does Metro Urgent Care - Montrose accept my insurance?
Choose your insurance plan to verify if Metro Urgent Care - Montrose is in-network.
Can I make an appointment with Metro Urgent Care - Montrose online?
Yes, you can make an appointment online with Metro Urgent Care - Montrose using Zocdoc. It’s simple, secure, and free.
What practice does Metro Urgent Care - Montrose work with?
Metro Urgent Care - Montrose works with Metro Urgent Care.
Where is Metro Urgent Care - Montrose's office located?
Metro Urgent Care - Montrose's office is located at 3235 W. Montrose Ave, Chicago, IL 60618.
What are common reasons for patients to see Metro Urgent Care - Montrose?
Metro Urgent Care - Montrose frequently sees patients for Annual Physical, Arthritis, Illness, Sports Injury, and X-ray. You can see other visit reasons for Metro Urgent Care - Montrose on their profile.
What languages does Metro Urgent Care - Montrose speak?
Metro Urgent Care - Montrose speaks English and Spanish.
How do patients rate Metro Urgent Care - Montrose in reviews?
84 patients have reviewed Metro Urgent Care - Montrose. The overall rating for this doctor is 4.61/5. They have a 4.73/5 rating for bedside manner and a 4.65/5 rating for wait time. You can read individual reviews and ratings on their profile.