Dr. Natasha Keenan, MD

Head & Neck Surgeon

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ENT Consultation
620 Columbus Avenue, 2nd Floor, New York, NY, 10024

Qualifications and Experience

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Professional Statement

Dr. Natasha Keenan graduated Cornell University in 1993 and received her medical degree magna cum laude from the University at Buffalo School of Medicine and Biomedical Sciences. She then went on to complete a General Surgery internship and an Otolaryngology-Head and Neck Surgery residency at Mount Sinai Hospital in New York. While at Mount Sinai, Dr. Keenan was the chief resident in the department of Otolaryngology-Head and Neck Surgery.

Dr. Keenan has been awarded numerous honors and distinctions including Resident Award in 2003 for scoring in the top 10% across the nation on the Otolaryngology In-service examination. She is also a member of the Alpha Omega Alpha Honor Medical society, James Gibson Anatomical Society and the American Academy of Otolaryngology- Head and Neck Surgery.

Dr. Keenan's interests include endoscopic sinus surgery, otology, pediatric otolaryngology, snoring, and obstructive sleep apnea.

Zocdoc Awards

Verified Patient Reviews

(Verified Patient)

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Dr. Keenan always listens to my concerns, takes time, and resolves my problems well. I appreciate her care and professionalism.

(Verified Patient)

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Wait time was due to her getting called to the ER just before my appointment. Otherwise, I liked this doctor a lot; she was thorough and professional.

(Verified Patient)

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When I went to her office 15 minutes before my appointment, no one was in the counter and sign said, "lunch break. We will be be back at 1:00pm." They came back after one o'clock. I had to fill out long survey about me, I went there for my ear problem, but I had to give them my allergy information. Finally, medical assistant came to pick me up, and I had to follow him for a long passage. On the way to her office I saw a piece of pizza looked like 3-day old. I was hungry for waiting a little bit more than one hour. I asked the m. assistant if I could had the piece. He said OK and gave me a napkin. While I was waiting my doctor at her office on top of one hour waiting at her reception area, I finished the pizza looked like 3 day old. While I was eating it, the doctor came into the office to pick up something for another patient for several times. I enjoyed to take a look interesting objects she had after I finished the pizza. Then, my doctor finally came for me. I will go to another test next week with someone else. The doctor seemed to be OK. If you like to spend much time at a doctor's office and can eat a slice of pizza looks like 3 day old, this is a great place!

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Dr. Keenan was exceptionally kind and thoughtful. So was Abby, the audiologist.

(Verified Patient)

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The day I went the office was pretty busy but everyone was taken care of in an orderly and friendly matter. Dr. Keenan was great at listening to questions and providing easy to understand answers regarding my concerns.

(Verified Patient)

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Great bedside manner and very knowledgeable

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They did not have my appointment scheduled, even though I got a confirmation from zocdoc. They were nice enough to fit me in anyway, but the wait was longer than expected because of this error.

(Verified Patient)

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My experience has been that Dr. Keenan has a very professional and human way of dealing with patients. She listens carefully to all details; asks questions; explains carefully and makes sure all is understood. She is available to speak over the phone. I would highly recommend her.

(Verified Patient)

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Very professional and informative. Answered questions I had with patience. Highly recommended.

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I was satisfied with Dr. Keenan's professionalism and competence.

(Verified Patient)

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Natasha was great! I would definitely recommend her to anyone I know needing some ENT assistance. She instantly made me feel like I was in the right place and I was actually going to be cured. She was able to break things down in laymen's terms which allowed me to trust her advice.

(Verified Patient)

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Felt a bit rushed, but I was pleased with Dr. Keenan's clarity as she communicated different tests and things she was screening for as she did them. Also had audiological evaluation and similar experience with the audiologist. Office staff was professional, not terribly welcoming. Nursing staff was great!

(Verified Patient)

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Dr. Keenan was very nice and knowledgeable.

(Verified Patient)

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She was detailed and explained the care plan very well.

(Verified Patient)

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No wait and very professional. She was very empathetic to my issue and worked extra hard to heal me!

(Verified Patient)

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Great doctor.

(Verified Patient)

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Great and helpful staff -and wonderful efficient doctor!

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I like Natasha Keenan. She is sympathetic and knowledgeable, the office is well run and generally one can get an appointment withe her the next day. The audiologist also seems very good. They provide you with a written set of instructions re care and medicines.

(Verified Patient)

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Dr. Keenan was so quick. I was suffering from a tonsil stone and she extracted it so swiftly that I was out of the office in 5 minutes. Very professional and caring. Will definitely see her for any other ENT problems.

(Verified Patient)

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Highly recommend. Extremely polite and listens to what you have to say. Explains everything into detail

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Dr. Keenan was great! She was very thorough in her evaluation of my symptoms and health concerns.

(Verified Patient)

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Dr. Keenan is pleasant, thorough and knowledgeable, and the staff in her office are friendly and efficient. I feel like I'm getting great care and would highly recommend Dr. Keenan and this office.

(Verified Patient)

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Dr. Keenan was attentive, kind and pleasant. She answered all my questions and took into account what I liked and disliked in terms of medication and treatments. Together, she and I created the start of a plan that we think will help me and I trust that she will continue to be on my side.

(Verified Patient)

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Completely professional! Very thorough - goes above and beyond to ensure everything works well.

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I would never go back to this office. I waited for at least 45 minutes to see the doctor who didn't even listen to me and instead just decide to clean my ears probably because she gets paid extra if she does that. She was extremely rushed and when I asked her to review what she was prescribing to me she told me to talk to her assistant. Extremely rude, rushed, and disorganized office. would NOT recommend this doctor or office ever.

(Verified Patient)

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It was recommended that I have an MRI done. It took a couple of weeks for my insurance company to preauthorize the test. There was a mix up with the code and the wrong test was preauthorized. My insurance company tried to work with Dr. Keenan's office but Dr. Keenan's office never followed through on resubmitting the paperwork. So the MRI was never done. Then quite a few months later Dr. Keenan's office sent me a letter stating that I never went for my MRI and they take my health very seriously...I guess not enough to resubmit the paperwork. ;) When I called to follow up on the matter I was put on hold, no one ever came back to the call.

(Verified Patient)

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She was a very good listener and she was prompt to assess and provide next steps.

(Verified Patient)

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Dr. Keenan did what I went there for her to do and I was happy about that. I needed to have impacted wax removed from both ears. She was pretty direct and to the point but didn't take time to learn much about me as a patient. She asked some basic questions but did not probe deeper, however I was satisfied with the nature of the appointment.

(Verified Patient)

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Absolutely wonderful and quick no wait to see her. Dr. Keenan is a true knowledgeable professional who walked we through the decided treatment plan and cared about my concerns. Excellent Doctor highly recommended

(Verified Patient)

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Dr. Keenan was courteous and informative but the first few times I went I had to wait over 30 minutes to be seen.

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I went in for a major wax cleaning, which felt like a life altering event in a good way. She also helped me with seasonal allergy issues, which wasn't my reason for making the appointment. I just happened to be suffering from them the day of may appointment.

(Verified Patient)

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My initial visit began with the most unprofessional interaction I've ever had with a medical professional. I arrived early for my appointment and was presented with a very lengthy questionnaire on a clunky iPad with awkward stylus attached, regarding my own and extended family's medical history. A couple minutes into filling out the form, a nurse approaches me and tells me to hurry up because the doctor is about to leave. Shocked, I offer to put the form down to just go to the appointment, but she insisted I keep filling it out. Eventually the doctor comes out, giving me the impression that because I was taking so long to fill out this Sisyphean form, I'm making her late for a prior engagement, which I'm sure must have been more pressing than her professional obligation to see a patient. The examination lasted all of 3 minutes and I left feeling baffled as to what had just happened, and not comfortable with the level of care I received nor complete confidence in the diagnosis. I saw Dr. Keenan again on Monday the following week, expecting an apology for what had happened during my initial appointment. But no such apology was made. If she had made the slightest gesture of apology I wouldn't have written this review, but you can't just sweep that under the rug. Here is a tip: if you can't keep appointments, then don't offer them. And if you can't manage your own schedule don't make the patient feel as if it's their fault for taking a couple extra minutes to fill out a form.

(Verified Patient)

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(Verified Patient)

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She was very attentive and helped diagnose my particular sinus issues. I would go back but I have a new insurance that she doesn't take.

(Verified Patient)

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Dr. Keenan is has a wonderful bedside manner--both comforting and thorough. I would highly recommend her.

(Verified Patient)

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I have seen Dr. Keenan many times over the past years. She was, as always, very professional and sympathetic to the issues that prompted the visit.

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Professional staff and very helpful doctor. She was able to understand my issues and referred for all the tests needed. She also followed up with me later on. The only ENT who's been helpful with my random vertigo/tinnitus problem.

(Verified Patient)

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It was wonderful. Great staff.

(Verified Patient)

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Dr. Keenan was great! She was very knowledgeable and a great listener. I highly recommend her!

(Verified Patient)

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Great, quick no frills visit. Got my procedure done (ear wax removal) and left. Will definitely be coming back!