View map

Dr. Natasha Keenan, MD

Head & Neck Surgeon, Ear, Nose & Throat Doctor

Professional statement

Dr. Natasha Keenan graduated Cornell University in 1993 and received her medical degree magna cum laude from the University at Buffalo School of Medicine and Biomedical Sciences. She then went on to complete a General Surgery internship and an Otolaryngology-Head and Neck Surgery residency at Mount Sinai Hospital in New York. While at Mount Sinai, Dr. Keenan was the chief resident in the department of Otolaryngology-Head and Neck Surgery. Dr. Keenan has been awarded numerous honors and distinctions including Resident Award in 2003 for scoring in the top 10% across the nation on the Otolaryngology In-service examination. She is also a member of the Alpha Omega Alpha Honor Medical society, James Gibson Anatomical Society and the American Academy of Otolaryngology- Head and Neck Surgery. Dr. Keenan's interests include endoscopic sinus surgery, otology, pediatric otolaryngology, snoring, and obstructive sleep apnea.

In-network insurances

  • Aetna
  • Affinity Health Plan
  • Anthem Blue Cross

Specialties

  • Ear, Nose & Throat Doctor
  • Head & Neck Surgeon

Practice names

Hospital affiliations

  • The Mount Sinai Hospital

Board certifications

  • American Board of Otolaryngology

Education and training

  • Medical School - State University of New York, Buffalo, Doctor of Medicine
  • The Mount Sinai Hospital, Internship in General Surgery
  • The Mount Sinai Hospital, Residency in Otolaryngology and Head and Neck Surgery

Professional memberships

  • Alpha Omega Alpha Honor Medical Society
  • James A. Gibson Anatomical Society
  • American Academy of Otolaryngology — Head and Neck Surgery

Zocdoc awards

Rapid registration
See you again
Speedy response

Languages spoken

  • English
  • Spanish
  • Greek

Provider's gender

Female

NPI number

1578502175

Office locations

ENT and Allergy Associates, LLP

620 Columbus Avenue, 2nd Floor

New York, NY 10024

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
Overall
Wait time
Bedside manner

Overall
Wait time
Bedside manner
This was a repeat visit (annual) for laryngitis. Her previous treatments were effective and she re0prescribed them after a careful examination.
Source: Zocdoc
Overall
Wait time
Bedside manner
Everything you expect form a doctor
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Keenan saw me promptly and performed a thorough examination of my vocal cords. I never felt rushed and she gave me ample opportunity to discuss my situation and answer my questions about the diagnosis. She was the third physician Isaw for this illness, but one week later I'm feeling nearly 100% better thanks to her.
Source: Zocdoc
Overall
Wait time
Bedside manner
Wait was long but otherwise she was very professional and very helpful.
Source: Zocdoc
Overall
Wait time
Bedside manner
The office was very busy and I had to wait a long time to be taken in to Dr. Keenan's examining room and then more time before she came in to see me. Dr.Keenen herself, and her assisting staff, were veryfriendly and helpful and took care of my problem and questions promptly and fully.
Source: Zocdoc
Overall
Wait time
Bedside manner
She is my new go-to ENT, and the staff were super friendly!
Source: Zocdoc
Overall
Wait time
Bedside manner
I really enjoyed my appointment with Dr. Keenan. She was very to the point, which I like, but also seemed genuinely interested in getting to the root of any problems. It did not feel at all rushed, which is a problem I find at a lot of larger practices.
Less than 6 months ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr Keenan was very professional.
Source: Zocdoc
Overall
Wait time
Bedside manner
I am very happy with my visit to Dr. Keenan. I recommend her without hesitation. Also, the entire staff is professional, courteous, and knowledgeable. I felt very taken care of.
Source: Zocdoc
Overall
Wait time
Bedside manner
She was very knowledgeable , encouraging and helpful It was a great visit and i feel 100% better !
Less than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Great experience! Dr. Keenan listened to my concerns and addressed each one of them. Highly recommend her!
Source: Zocdoc
Overall
Wait time
Bedside manner
Very knoweldgeable, took her time and definitely helped me to feel better. She didn’t rush at all. Really friendly.
Source: Zocdoc
Overall
Wait time
Bedside manner
This is always professional and patient is well attended to They make the visit comfortable. Dr.Keenan is a good doctor and always ready to help in efficient way. She answers all questions and provides good suggestions on condition. I definitely recommend this place .
Source: Zocdoc
Overall
Wait time
Bedside manner
Very professional and caring. She was thoughtful and took time to listen to me.
Source: Zocdoc
Overall
Wait time
Bedside manner
Very rushed. Quick to prescribe medication without hearing the whole story. Did not feel like she was listening or cared about my concerns.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
The appt was fine - quicker than I expected. She wasn’t warm and fuzzy which is fine I guess, she addressed my needs and prescribed meds.
Source: Zocdoc
Overall
Wait time
Bedside manner
Very nice, clean, safe office. Fast since I did all my paperwork online. Keenan was very nice and explained everything to me so I completely understood what was going on. Had to come in for an appt few days later and had a very similar, great experience.
Source: Zocdoc
Overall
Wait time
Bedside manner
Wait time a little bad, but she opens at 7 am. So, win some you lose some. But, she's great. Knowledgable and helpful.
Source: Zocdoc
Overall
Wait time
Bedside manner
Forced me to get my hearing checked and didn't inform me that my insurance wouldn't cover it. Didn't need my hearing checking - I'm 25 and can hear fine. NEVER going back
Source: Zocdoc
Overall
Wait time
Bedside manner
Nice
Source: Zocdoc
Overall
Wait time
Bedside manner
The visit was fine, the problem was diagnosed quickly and I was on my way thereafter.
Source: Zocdoc
Overall
Wait time
Bedside manner
If not for the wait time this would be a 5 star review. She was efficient but thorough and heard all my concerns. If the wait time was quicker it would've been my easiest trip to a doctor ever.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Keenan was very kind, helpful, and knowledgeable. She made me feel like a priority and treated me with sincerity. I look forward to visiting her office again.
Source: Zocdoc
Overall
Wait time
Bedside manner
It was recommended that I have an MRI done. It took a couple of weeks for my insurance company to preauthorize the test. There was a mix up with the code and the wrong test was preauthorized. My insurance company triedto work with Dr. Keenan's office but Dr. Keenan's office never followed through on resubmitting the paperwork. So the MRI was never done. Then quite a few months later Dr. Keenan's office sent me a letter stating that I never went for my MRI and they take my health very seriously...I guess not enough to resubmit the paperwork. ;) When I called to follow up on the matter I was put on hold, no one ever came back to the call.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Keenan always listens to my concerns, takes time, and resolves my problems well. I appreciate her care and professionalism.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Keenan was exceptionally kind and thoughtful. So was Abby, the audiologist.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
When I went to her office 15 minutes before my appointment, no one was in the counter and sign said, "lunch break. We will be be back at 1:00pm." They came back after one o'clock. I had to fill out longsurvey about me, I went there for my ear problem, but I had to give them my allergy information. Finally, medical assistant came to pick me up, and I had to follow him for a long passage. On the way to her office I saw a piece of pizza looked like 3-day old. I was hungry for waiting a little bit more than one hour. I asked the m. assistant if I could had the piece. He said OK and gave me a napkin. While I was waiting my doctor at her office on top of one hour waiting at her reception area, I finished the pizza looked like 3 day old. While I was eating it, the doctor came into the office to pick up something for another patient for several times. I enjoyed to take a look interesting objects she had after I finished the pizza. Then, my doctor finally came for me. I will go to another test next week with someone else. The doctor seemed to be OK. If you like to spend much time at a doctor's office and can eat a slice of pizza looks like 3 day old, this is a great place!
Source: Zocdoc
Overall
Wait time
Bedside manner
Wait time was due to her getting called to the ER just before my appointment. Otherwise, I liked this doctor a lot; she was thorough and professional.
Source: Zocdoc
Overall
Wait time
Bedside manner
The day I went the office was pretty busy but everyone was taken care of in an orderly and friendly matter. Dr. Keenan was great at listening to questions and providing easy to understand answers regarding my concerns.
Source: Zocdoc
Overall
Wait time
Bedside manner
Great bedside manner and very knowledgeable
Source: Zocdoc
Overall
Wait time
Bedside manner
She was very attentive and helped diagnose my particular sinus issues. I would go back but I have a new insurance that she doesn't take.
Source: Zocdoc
Overall
Wait time
Bedside manner
Great doctor.
Source: Zocdoc
Overall
Wait time
Bedside manner
They did not have my appointment scheduled, even though I got a confirmation from zocdoc. They were nice enough to fit me in anyway, but the wait was longer than expected because of this error.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
My experience has been that Dr. Keenan has a very professional and human way of dealing with patients. She listens carefully to all details; asks questions; explains carefully and makes sure all is understood. She is available to speak over the phone. I would highly recommend her.
Source: Zocdoc
Overall
Wait time
Bedside manner
Very professional and informative. Answered questions I had with patience. Highly recommended.
Source: Zocdoc
Overall
Wait time
Bedside manner
I was satisfied with Dr. Keenan's professionalism and competence.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Natasha was great! I would definitely recommend her to anyone I know needing some ENT assistance. She instantly made me feel like I was in the right place and I was actually going to be cured. She was able to breakthings down in laymen's terms which allowed me to trust her advice.
Source: Zocdoc
Overall
Wait time
Bedside manner
Felt a bit rushed, but I was pleased with Dr. Keenan's clarity as she communicated different tests and things she was screening for as she did them. Also had audiological evaluation and similar experience with the audiologist. Office staff was professional, not terribly welcoming. Nursing staff was great!
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Keenan was very nice and knowledgeable.
Source: Zocdoc
Overall
Wait time
Bedside manner
She was detailed and explained the care plan very well.
Source: Zocdoc
Overall
Wait time
Bedside manner
No wait and very professional. She was very empathetic to my issue and worked extra hard to heal me!
Source: Zocdoc
Overall
Wait time
Bedside manner
Great and helpful staff -and wonderful efficient doctor!
Source: Zocdoc
Overall
Wait time
Bedside manner
I like Natasha Keenan. She is sympathetic and knowledgeable, the office is well run and generally one can get an appointment withe her the next day. The audiologist also seems very good. They provide you with a written set of instructions re care and medicines.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Keenan was so quick. I was suffering from a tonsil stone and she extracted it so swiftly that I was out of the office in 5 minutes. Very professional and caring. Will definitely see her for any other ENT problems.
Source: Zocdoc
Overall
Wait time
Bedside manner
Highly recommend. Extremely polite and listens to what you have to say. Explains everything into detail
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Keenan is pleasant, thorough and knowledgeable, and the staff in her office are friendly and efficient. I feel like I'm getting great care and would highly recommend Dr. Keenan and this office.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Keenan was great! She was very thorough in her evaluation of my symptoms and health concerns.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
She is wonderful my daughter loved her.
Source: Zocdoc
Overall
Wait time
Bedside manner
I would never go back to this office. I waited for at least 45 minutes to see the doctor who didn't even listen to me and instead just decide to clean my ears probably because she gets paid extra if shedoes that. She was extremely rushed and when I asked her to review what she was prescribing to me she told me to talk to her assistant. Extremely rude, rushed, and disorganized office. would NOT recommend this doctor or office ever.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Keenan was attentive, kind and pleasant. She answered all my questions and took into account what I liked and disliked in terms of medication and treatments. Together, she and I created the start of a plan that we think willhelp me and I trust that she will continue to be on my side.
Source: Zocdoc
show all reviews
ZocdocFind an Ear, Nose & Throat DoctorDr. Natasha Keenan, MD