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Qualifications and Experience
An emergency physician for more than 17 years, Dr. Shipley is board certified in both Emergency Medicine and Internal Medicine. He primarily sees patients for acute visit reasons that need immediate attention.
He served as Chairman of the Department of Emergency Medicine at New York City’s North General Hospital and the Jersey City Medical Center. He was Assistant Professor of Emergency Medicine at the Mt. Sinai School of Medicine and Director of Quality and Patient Safety for the Department of Emergency Medicine at New York Presbyterian Hospital. He is a graduate of Princeton University and the Albert Einstein College of Medicine. A father of three boys, Dr. Shipley understands the need for urgent care without the long wait and high cost of emergency rooms.
Verified Patient Reviews
Wonderful, caring and fast!
Very clear about diagnosing me and discussed the best way to eliminate other possibilities. Prescribed antibiotics necessary for the condition but didn't pre-scribe a super powerful one, which is what now doctors tend to want to do.
Great bedside manner, and unlike a lot of my Urgent Care practitioners previously, I felt like I could really trust his judgment!
Very down-to-earth doctor. Intelligent and caring. The entire office was extremely friendly!
My feedback is over the company and not the doctor. The doctor was very nice and treated me quickly. The company is a scam artist. They told me it would be X and they sent me a bait and switch bill in the mail that was a lot. Avoid and go somewhere else if you can
Excellent. Very thorough in explaining my situation but also in a way very way to understand. Wouldn't think twice about going anywhere else. Recommending to all my friends!
Angelica, James and Dr. Shipley were all great.
Dr. Shipley was prompt, warm, professional, and thorough. His diagnosis was spot-on, and the prescription had me literally feeling better in 24 hours.
Dr. Shipley is a wonderful combination of professionalism, with a warm personality,and knowledge.
Dr. Shipley, as well as the rest of the staff, was very prompt and friendly, and explained everything in plain English. I had a great experience here, and wouldn't hesitate to visit them again if need-be.
Pleasant and helpful experience. Office very well organized.
Dr. Neal was very informative and reassuring. He made sure to lay the foundation before any procedures were performed putting my mind at ease.
It was a very welcoming visit with the staff.
I was taken in to have my vitals checked immediately (5 minutes before my appointment time, even!), but Dr. Shipley was busy for ~20 minutes afterward. I was kept up to date on this; another doctor came in to reassure me that I was not yet forgotten about. Once Dr. Shipley did arrive, he had a very professional but friendly demeanor, and walked me through everything very easily. I felt like everything was well in hand, and he called me afterwards to help guide me through the next steps following my visit.
Very well organized and knowledgeable about my concerns and very professional and caring about the patient.
The doctor is knowledgeable, compassionate and clear. He's very good at conveying an understanding of the problem and how to treat it so I can follow through.
He was professional and knowledgeable.
Very professional and fully explained all that he was doing. Very impressive.
Very good service and clean facility. I did make and appointment ahead of time, but it seemed like everyone was in and out quickly!
Excellent doctor. Extremely professional, caring and made me feel completely comfortable. V
Extremely helpful doctor. Answered all my questions and was not rushing to get out of the room.
Dr Shipley is extremely thorough. He was patient with me as I explained my symptoms and then immediately developed a course of action to help ease my pain. He is kind and considerate. I wish he could be my GP.
Professional, objective, attentive and thorough. I was very happy with the visit.
I highly recommend Dr. Shipley. If Dr. Shipley is on duty when I have to visit Urgent Care, I always request to be seen by him.
Very professional, warm and helpful
The visit was awsome very friendly and professional which u see that much at other clinic's. So i will recommend my family and friends to have a visit with u guys at urgent care at 69th st.. I will be back.. Thanks for your help .
Dr. Shipley is one of the best doctors I've visited - diagnoses quickly and correctly. Great bedside manner. Highly recommended.
Awesome, one of the best Doctor Appointments I've ever had, even with a pretty bad situation going on. Really professional, informative, and funny. Would go again in a heartbeat.
He was great all around!
Really kind and gave realistic feedback and advice!
Dr. Shipley was prompt, informative, and polite. I felt like I was visiting my own personal Primary Care Doctor. Highly Recommend!
Very pleased with my experience here. Told them my symptoms, they ran some test and correctly diagnosed me and prescribed me medication to treat my illness and gave me options on how I could make myself feel more comfortable until it is cured.
Really great. Efficient, to the point, thorough and highly effective.
Very informative. Nice guy and nice staff. Will definitely return for any urgent care situations
I was very impressed and was well taken care of. I am visiting from out of town and they made going to go see a doctor in NY an enjoyable experience as it can be!
Dr. Shipley was incredible. I never felt rushed. He was professional, informative, and friendly. He made me feel comfortable immediately and answered all my questions. The best care I have ever received at an urgent care facility. I left with instructions and a referral. Excellent!!
I waited for over 45 minutes in the waiting room - and I was the only one there! It took another 20 minutes before a nurse came in to take vitals and she was very rushed and not very nice. Once the doctor finally came in he spent less than 2 minutes in the room and the only he did was look down my throat - and my condition definitely warranted more than that. I left feeling frustrated that I had spent so much money and no confidence of feeling any better.
It was ok. I felt rushed and also felt like he really wasn't there to get down to the bottom of what was causing my illness....it was more like you have a headache and your ears hurt, take this. Wasn't too concerned with finding out factors that could have led to this headache. He may have been rushed because it was an urgent care clinic, but I will not be going back to him.
Kind, thorough; excellent experience.
Accurately and quickly diagnosed me with bronchitis. Gave me an excellent prescription and I was finally able to sleep through the night.
I was seen 5 minutes after my appointment time. That's never happened to me before in my life. First time I used zocdoc and I am very pleased. Dr. Shipley was straight to the point and helpful.
Dr. Shipley was warm & professional. I felt comfortable talking with him about details about my health. He assessed the problem and provided immediate and effective treatment. I would definitely recommend him and the Urgent Care facility to friends. My only regret is that they only do urgent care and I cannot receive primary care there.
Really professional / knowledgeable and good bedside manner - office was highly efficient
Very efficient, helpful and kind. Would definitely see him again!
Very good doctor and office. Highly recommend.
It was my first time at Urgent Care and everyone there was great.
Everything went smoothly~
Seemed very thorough.
Took much longer than usual, otherwise visit was quite easy
No waiting time in the office, pristine waiting area. The tech that took my vitals was courteous, friendly, and after the visit she wrapped up nicely what the doctor explained. Dr. Shipley was thorough during the examination, and provided information that I didn't know about my condition. He also gave me various options, and he had time to discuss it as well, he answered all my questions. The visit was not rushed at all. I was in and out within thirty-five minutes.
Nice, clean office. Extremely quick and Dr. Shipley was so kind. I definitely recommend his services for urgent care needs.
Dr. Shipley was very easy going and figured out my stomach issue very quickly. I was in and out of the office within an hour and at home at rest.
I liked the doctor. He examined me and told me what he thought the problem was and how to handle it if so. THEN, sent me for X-ray in his office. good experience. then his assistant came in and gave results- not the doctor. then she told me what to do. I asked about how to walk with cane. she told and showed me. I knew she was wrong. went home and ask several others and I was right. So doctor was good but his assistant was not. If using him again, I'd ask to see him after tests. I thought he was going to come back in to see me!
Couldn't recommend Dr. Shipley more highly - I have seen him twice for urgent conditions, and have been impressed by his high quality of care each time. The office is well organized and managed, and the support staff and nurses very helpful. A welcome change of pace from the usual NYC doctor's visit in so many respects - thank you, Dr. Shipley!
Professional, friendly and got me in and out as quickly as possible. I wish every doctor visit was like this!
Very attentive and friendly, comfortable to work with regarding my health.
He was pleasant, forthright and totally professional. Will definitely make this my go to medical office.
Professional, prompt, and helpful. Was able to book day-of without issue and had just a short wait. Would definitely go back.
Very helpful. Got straight to the point.
I am not sure if Neal Shipley is the actual doctor who saw me on my visit. I felt like the doctor was very abrupt and did not ask any health history or other questions to confirm his diagnosis, which made me lack confidence in his determination. The admin staff was very nice and friendly, so like the idea of the urgent care center but am not convinced of the level of care provided
Fantastic Doctor! This was my second time to this clinic and all I can say is "I am so glad I found this place". Nothing but excellent service from both doctors and all staff! Thank you Dr Shipley - I believe I am starting to finally feel better!
Very very satisfied. I wish he could be my regular physician.
Dr. Shipley has an excellent bedside manner - he listens carefully, demonstrates a thorough and comforting approach to examination and responds patiently to follow-up questions. I would highly recommend him.
Dr. Shipley's office was great! The facility is new and very clean. The staff was helpful, and I received immediate attention.
Professional, helpful and on time!
Dr. Shipley was professional, courteous, and went out of his way to be helpful with my daughter's prescription. He wanted to make sure that we received the easiest, most effective eye drops for our limited budget. I would definitely see him again for myself, or in a pinch for my daughter since they don't accept her insurance. Much faster and easier than the hospital---the eye drops took longer to fill at the pharmacy than our entire appointment!
Great visit, great doctor.
I am very happy.
Totally professional diagnosed my illness right away and proscribed medication.
Great for urgent care. Good explanation of the illness, symptoms, etc.
Visit was great - doctor was very cordial and explained everything in detail to me. Space is clean - staff were all very nice, and I was received immediately.
I would highly recommend Dr. Shipley. He really combines expertise with caring. He explains everything, and leaves time for questions. And he thoroughly takes care of symptoms!
I expected a same-day appointment clinic to be something like going to the Emergency Room at a hospital. I couldn't have been more wrong. Dr. Shipley took real time with my totally uninteresting problem (a sore back) and gave advice which was genuinely helpful. I had no sense whatsoever of being rushed. I would recommend him (and the Clinic) to anyone, and I am very grateful.
Very professional, thorough.
I actually liked him more than my doc. I'm considering changing.
Kind, patient, and informative. He didn't make me feel rushed. Wish he could be my GM.
An appointment is not needed, as the office sees patients on a first-come basis. My consultation was quick, as my condition was simple, though I felt I could have taken more time if desired. In all, everything I hoped for on weekend short notice.
Excellent professional & effective experience in true healthcare
I was seen right away and everyone was very nice. Got a diagnosis and prescription and was one my way home within 30 minutes of arriving. Very nice facility.
He was professional and precise. I appreciate how my appointment was expedited. The support staff were all friendly and accommodating. I would revisit this facility as well as recommend it to others.
Dr. Shipley was excellent! I had a bad cut in my foot and needed stiches, he cleaned and stiched up my wound quickly and as painlessly as possible. He was very friendly and did a great job at calming my nerves. I would recommend his to any of my friends. He made a very pleasant vist out of a not so pleasant injury.
He had a great bedside manner withy 7-year old son. He was thorough and reassuring.
Dr. Shipley was helpful and positive.
Excellent. The medicine he gave me really helped me.
I loved the convenience of this service- I was able to book the night before after business hours online on my iphone. I didn't have a life or death emergency but I definitely needed a doctor to look at my ear infection and to get me started on antibiotics before I could see a specialist for which I had an appointment a few days later. If you can't see your main practitioner or a specialist I think this is a good intermediary and being seen sooner will most likely reduce symptoms and possibly prevent others.
Very professional, friendly, and time efficient. Problem solved.
Great doctor- even though he's not a specialist he was extremely helpful and able to answer all my questions. Thanks!
Really good helpful and all the staff were very compasionate and caring.
I went to the Upper West Side Urgent Care for a strep test, because it was Saturday, so my primary care doctor's office was closed. The care I received from Dr. Shipley and his staff was efficient, thorough, friendly and covered by my medical insurance. Thank you!
It was perfect, went in sick and left with prescriptions and instructions on how to make myself feel less miserable. Was in an out (in less than 30 minutes) and got what I needed - just as urgent care should be. I've been here before and will definitely return again.
Dr. Shipley was great! Very kind and attentive!
Very informative on immediate and longer term treatment options.
It was great - I was seen very quickly, the doctor took the time to explain my diagnosis, and I was out with my prescription in hand in less than 30 minutes. I would definitely go back again and recommend to others. Thank you.
Dr. Shipley was friendly, and efficient. He was very communicative as to what he was doing and why. I would highly recommend.
Dr. Shipley is an excellent physician. He listens patiently and is a very thorough doctor from my experience in his office. The staff is also very courteous and helpful. I highly recommend this office to anyone!
Very good except the peopl in frint were very cold, unfriendly and just not pleasing to incoming patients. Would love to see them smile at least!
Good! Very nice and quick.
Smart, informative, friendly. I felt better right away. Thanks!
I have a nasty cold so i wanted to see how bad it was and what i could take for it.
Very kind and excellent professional.
Prompt, professional service. Much more concern and care than another local walk-in I visited recently. A great option for last minute or urgent needs.
Nice and competent physician
Received excellent care from Dr. Shipley.
Dr. Shipley and the entire Urgent Care Manhattan facility was great - clean, organized, friendly and efficient. Between filling my paperwork and getting called in, my wait was no more that 15 minutes which is great for a last-minute appointment. Thanks :)
Everyone in the office was very friendly and professional. I didn't wait more than a few seconds to be seen even once I was in the exam room. Follow-up was great. I will not hesitate to use them again if I need urgent care. Thanks for taking great care of me!
Dr.Shipley was wonderful! Thorough and kind. The services provided by Urgent Care Manhattan are much needed and very welcome. Thank you.
Helpful, informative, patient and kind.
Quick, yet thorough. Nice, speedy pharmacy nextdoor too!
Quick, efficient, and comfortable. In and out in 20 minutes. I live in Washington heights and still come here because it's the best. Highly recommended.
very professional and pleasant
Great. So happy to find a reliable, professional, friendly doctor that takes walk-in patients & is open evenings and weekends.
I like Dr. Shipley better than my "regular" PCP. I now come to him for everything. He's just so nice and approachable. He also never makes the appointment feel rushed.
Efficient, clear explanations, and friendly
Dr. Shipley did a really good job of listening to my symptoms and explaining the course of treatment.
Him and his staff were great
I found him very simpatico and he prescribed 3 generic drugs, so it didn't cost me a packet when I went to have the prescriptions filled.
Very very nice, everybody was very gentle and the treatment went very well. Highly recommended if you are visiting town and an urgency takes place.
He was quick, effective, and listened to all my symptoms! I highly recommend him!!!
Efficient and pleasant
really nice guy who was helpful and knowledgeable
Great doctor, very competent. Would absolutely recommend to others.
Extremely impressed. Excellent manner. Informative and highly professional.
Went above and beyond. I asked him a question that he wasn't sure about and printed out a bunch of very pertinent information that answered my question. Great staff too!
Dr. Shipley was great! I was seen relatively quick. He was very pleasant and knowledgeable.
I only saw him for a few moments, but in the time he was extraordinarily pleasant. He told me what I needed to know, and he didn't waste my time.
Dr. Shipley was very personable and professional. Further, the Urgent Care facility has the BEST staff I have ever encountered; they could not be more sweet, caring, and helpful. It really does feel like a different world in terms of doctors' offices.
I hate the doctors. So much. Always have...probably always will. Freaks me OUT. Dr. Shipley was so kind and personable it made the whole experience very easy. Definitely recommended.
He was great. Totally professional and respectful.
Dr Shipley was very professional and thorough. Well done!
Efficiently diagnosed our 7 year old, prescribed her meds and we were quickly on our way. My daughter was even given a Teddy bear - so she will be asking to go again!
Excellent in every way.
Dr. Neal Shipley is an excellent physician. I'm very impressed.
Very positive experience. Physician and staff very efficient and pleasant.
Really kind and takes his time.
Dr. Shipley ended up having to do a more personal exam than he or I had anticipated, but he put me at ease in what could have been a very uncomfortable situation. My problem couldn't be instantly resolved, but I think he was as helpful as anyone could have been, and he stayed late at the end of the day to make sure I had all the information I needed. The office staff were extremely helpful and friendly, as well.
Doctor was great. Office didnt have my appointment in their computer.
Great experience overall (as great as it can be when you're sick). Dr. Shipley was friendly and had great bedside manner.
I was very surprised by and happy with the efficiency and warmth of this place. Neither are what you would expect of a urgent care facility. I wish this was a regular doctors office I could go to regularly.
Dr. Shipley was extremely attentive, warm, and responsive. I enjoyed his bedside manner and respectfulness to my intimate situation. I was however surprised he wasn't aware of Dexilant (albeit a very new drug), and was also surprised he 'prescribed' me OTC medicine without noting it was OTC. It would have been nice to have him explain the medicine in person. Overall however, it was a very very good experience. The office was impeccebly clean and nice and the receptionists were very professional and warm and kind. What is up with paper though? My clinic at Walgreens back in Florida had paperless record systems. With such a new office, you'd think it would be paperless.
The appointment went well. He listened to what I had to say, diagnosis was pretty quick and the staff was terrific.
Well informed and professional
Very professional and helped to put my mind at ease. The prescriptions are helping me to feel better already. I highly recommend Dr. Shipley.
The whole experience was great. Everyone was so friendly. I was in and out in about 40min. So glad I went.
Excellent. Very friendly. Really seemed to care that I wasn't feeling well. Very friendly staff!!!
Excellent service, I really appreciate how caring and professional Dr. Shipley was.