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Dr. Niby Mathew, MD

Family Physician, Primary Care Doctor

Professional statement

Administrative Policy: Rescheduling / Cancellation with less than 24 hours notice or not showing up for an appointment will result in a charge of $50. Dr. Mathew attended the University of Szeged in Europe for her undergraduate studies. She earned her medical degree from St. Christopher’s College of Medicine in England and completed her residency through the Advocate Christ Family Medicine program. In addition to practicing medicine at Michigan Avenue Immediate Care and Michigan Avenue Primary Care, Dr. Mathew has been an Attending Faculty of the Family Medicine Department of Rush University Medical Center and Rush University Southwest Family Physicians group. What Dr. Mathew loves about being a physician: “I have always been interested in health & wellness; I love providing guidance & treatment to others; I love educating others on the human body & illnesses that affect our body; I believe in preventive care and what I can do now for my patient to prevent future illness; My job is to provide awareness to my patient; I provide a relaxed environment so that my patients aren’t afraid of going to their doctors’ office.” Dr. Mathew is currently accepting new patients. Patients who have been injured in a work related accident or motor vehicle accident should call the office for information regarding your appointment.

In-network insurances

  • AARP
  • Advocate Health Care
  • Aetna

Specialties

  • Family Physician
  • Primary Care Doctor

Practice names

Hospital affiliations

  • Advocate Illinois Masonic Medical Center

Board certifications

  • American Board of Family Medicine

Education and training

  • Medical School - St. Christopher Iba Mar Diop College of Medicine, Doctor of Medicine
  • Advocate Christ Medical Center, Residency in Family Medicine

Zocdoc awards

See you again
Speedy response

Languages spoken

  • English

Provider's gender

Female

NPI number

1184869125

Office locations

Michigan Avenue Primary Care

180 N Michigan Ave, Suite 1605

Chicago, IL 60601

Michigan Avenue Primary Care

180 N Michigan Ave, Suite 1720

Chicago, IL 60601

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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Always helpful and listens well
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Very kind, personable, and caring. She was intelligent and easy to talk to. Great primary care doc
Less than 1 month ago
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I had a 8:45am appointment and wasn't brought to the room until a little before 9am and then waited until around 9:10am for the doctor. Then, I waited until 9:50am for the nurse to draw my blood. The whole preventative checkupappointment should NOT have taken over an hour. It felt very inefficient. How behind schedule can you be shortly after you open? Otherwise, all the staff were very friendly and professional.
Less than 1 month ago
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Very friendly and honest. Wonderful bedside manner that made me feel extremely comfortable. Had availability for new patients.
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As always Dr. Mathew was great. Thoughtful attentive compassionate.
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Saw a PA in the office, very friendly and fast appointment.
Less than 3 months ago
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Dr. Mathew was caring and thorough. Office experience was great, very organized! Thank you!
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What a pleasant experience! I was able to complete paperwork online before arrival and there was no wait time before being seen. Dr. Matthew and her team were very warm and professional. I left feeling well informed and well taken careof! They even went into depth about insurance billing! Highly recommend!
Source: Zocdoc
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Always attentive and has great bedside manner. Would recommend her for her pragmatic approach to medicine and general healthcare. Can absolutely tell she cares for the individual and understands her recommendations may be different based on the patient.
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Dr. Mathew was great to visit. I was very nervous looking for a new provider and really wanted to work with a woman of colour. Dr. Mathew was kind and patient. She listened and validated my concerns which is very importantto me. I am so glad I found her. Her staff is amazing AND the office has complimentary snacks and chapstick.... Those two alone would keep me coming back :)
Source: Zocdoc
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Dr. Mathew was very helpful during my visit and made suggestions.
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She answered all my questions and help me pick the best option as far as treatment. Very friendly and understanding
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After 3 years (judge me not) of not visiting a doctor, I had extreme anxiety regarding my first appt. Dr. Mathew was great and diminished my anxiety. She was kind, professional, caring and direct. She expressed empathy about my situation andcreated a plan of action. She explains things well and was over pleasant. I definitely would recommend her and looks forward to her assistance with my health and well being.
Source: Zocdoc
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It is really hard to make time to go see the doctor, so I appreciate that we are able to cover a lot in one visit. Dr. Niby greats you like a friend and acts like we have known each otherfor years (this is my second visit in two years. She listens and asks questions without it feeling like I am being rushed. She is thoughtful about making referrals and consolidating efforts. She always makes sure to remind you to followup with questions or so she can check on any issues she wants you to monitor. I like that her staff is mindful of the cost of things and let's you know where there might be additional costs, or what may or may not be covered. Everyone from start to finish is nice and helpful. One last thing, and let me be real - I have a busy chaotic life but this office and ZocDoc made sure there was NO WAY I was missing this appointment - 3 emails, 3 texts, an email about putting in my information and then a reminder email when I didn't do it. It was also awesome that after inputting everything - the office didn't ask me all of those things all over again. I was in and out in a little over an hour with referral, prescriptions and an answer to an issue I was wondering about.
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My visit was one of the top doctors visits of my life! Dr. Mathew and her staff are so friendly!
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I filled out my paperwork online and the office had everything when I arrived (at some offices, even when you fill out paperwork online you have to do it again for some reason. Not here.) Dr. Mathew saw me right away.She was so kind and thorough; she was really willing to take the time to get to the bottom of the issue I was having. I had never spent that much time with a primary care doctor before! I usually feel like they're trying to rush me out the door. The nurses and office assistant were really helpful, and the lobby has snacks, water, and phone chargers!
Source: Zocdoc
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Best staff. They are great and I love this Doctor’s office.
Source: Zocdoc
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Whenever I visit Dr. Mathew it feels like I'm talking with a close friend instead of a doctor. She is very knowledgeable on a variety of topics (I came to my visit with a wide range of issues and she wasable to help me with all of them), listens to my needs, and is always empathetic. I also like that I can message her in the patient portal and never have to wait more than a few days to see her.
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I LOVE the doctors and staff but the in-room wait times are sooooo long. It’s hard for me bc I am going to these appts on my lunch break which is 1 hour or less.
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Very impressed with Dr Mathew and Michigan Avenue Primary Care! They were ready for me right on time and everyone was very kind and professional, which is important to me as I'm someone who gets anxious going to the doctor. I will definitely be back!
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So welcoming and so informative.
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It was good. Well staffed and got me taken care of.
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She was very thorough and well mannered. She gave the impression that she genuinely cared.
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I’ve been a patient at the Cleveland Clinic for 25 years, until I had recently moved to Chicago. My experience with Dr. Niby was amazing. She was the most polite, thorough, patient, and helpful. I am so relieved as I wasso worried to make this transition. She made this experience better and easier than I ever could have imagined. I already want my significant other to see her as well, after my first visit. Highly recommend to anyone and everyone in Chicago.
Source: Zocdoc
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Dr Mathew is amazing! She patiently listened to everything I had to say and it really felt like she cared. My visit was for annual exam and the bloodwork took some time but otherwise the whole visit went smoothly.
Less than 6 months ago
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She does annual checks, well woman exams, and also birth control (except the hormone injection). Really happy to have someone I can go to for everything. Really knowledgeable and good at explaining things.
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The doctor and staff was extremely nice. Beautiful office
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She was great, didn’t wait at all, very patient and caring and explained everything. Didn’t talk to me like I was stupid it was very refreshing. I finally found a doctor!
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Very caring and thorough. Shows great concern and care for the patient. Provides very good information to help the patient make informed decisions. Does not rush patient to make decisions.
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Dr. Mathew was a great listener, empathetic, and my visit felt more like a partnership with helpful dialogue instead of a doctor simply telling me what to do.
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She was super thorough and explained all of my options and her recommendations. I feel that she is very trustworthy.
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She was amazing! Very thorough and discussed my overall health and risk factors, in addition to the reason for my visit. Takes her time and really listens to your concerns. The entire office is very friendly from the front desk staffto the medical assistants and lab techs. I would highly recommend this provider.
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Great experience.
Less than 6 months ago
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Such kind nurses and doctors ... very professional and time efficient !
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Wonderful provider. Very efficient and thorough.
Less than 6 months ago
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Michigan Avenue Primary Care has a great team (friendly front desk, fast "service," kind nurses, etc.) and Dr. Mathew is no exception. She patiently and respectfully listens to your concerns and makes you feel heard. I've dealt with joint painfor three years but this was the first time I left an appointment feeling like I had an action plan to get back to 100%. Dr. Mathew is friendly and solutions-oriented, making me feel comfortable and empowered. Cannot recommend her enough.
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Very kind and knowledgeable. Was accommodating to my concerns.
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Dr. Mathew is fantastic! She’s so personable, she’s smart, she’s empathetic. I went in with a few concerns and she turned what might otherwise be an uncomfortable or embarrassing visit into something so comfortable that I felt like I was talkingwith a good friend who had only best interest in mind. I went in needing answers and she not only provided answers she provided support. I highly recommend.
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Good gp, cognizant of lesbian women’s medical needs and answered all my questions about my sore knees!
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She was great and very friendly! Super relatable! I love that this office is open on Saturdays as I work during the week so it’s very convenient! Wasn’t very crowded when I went, and they saw me quickly and efficiently! Definitely found a primary care doctor in Chicago!
Source: Zocdoc
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I am so excited to have Dr. Niby as my new Primary Doctor here in Chicago. It's been many years since I've had a general physical and she was so thorough which I truly appreciated it. Such a great personality andso easy to discuss any medical questions that I had. Its always nerve racking to find a new doctor when you move but I'm excited to have Dr Niby as mine!
Source: Zocdoc
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Everyone on staff was so nice and patient. I had a wonderful experience. It's odd because I was prepared to be a nervous wreck when getting my blood drawn, but the phlebotomist was such a sweetheart- she made the process seemlessand QUICK! Actually lookin foward to ny next annual. Whodathunkit?!
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she is wonderful. I am so happy I found her.
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She was thorough, knowledgeable, and personal, and really took time to talk to me and address my concerns. Happy to have found a new GP that I plan to continue working with going forward!
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Dr. Mathew is a very kind, compassionate doctor. I did not feel rushed during my appointment, and it felt like she really cared. This makes all the difference.
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Dr. Mathew is wonderful- I have had her as my primary care physician for nearly 4 years and couldn’t be happier!
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I've never liked a doctor as much as like Dr. Mathew! She's very personable. After seeing her, she recommended I go to the ER and after she heard from staff at the hospital, she called me right away to check onme. She called me again the next day to make sure I was doing well. I cannot say enough good things about her and would recommend her to anyone!
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If you need health care - this is definitely the place to be! The waiting and exam rooms were spotless, the staff is polite and friendly, the doctor was thorough and professional, yet patient and caring. I would give 10 stars if it were possible! ??
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Great office with professional staff. Everyone that helped me during my visit was polite and explained everything in full. Great experience.
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Dr. Mathew was very kind and patient with me. She took a comprehensive approach to figuring out all the different possibilities causing my symptoms. I'm looking forward to working together on my wellness. Highly personable and knowledgeable.
Source: Zocdoc
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