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Qualifications and Experience
Awards and Publications
Dr Nicole Lee is a San Francisco Bay area native. She obtained her Doctor of Optometry degree from Nova Southeastern University in Florida, where she received the Marco Clinical Excellence in Primary Care Award. Additionally, she completed a one-year postgraduate clinical residency program at the Pennsylvania College of Optometry, where she honed her skills in the treatment and management of ocular diseases and ocular manifestations of systemic diseases. Dr. Lee is a certified therapeutic pharmaceutical agent and a certified licensed optometrist in the State of California. Dr Lee's clinical experience also includes recent participation in an FDA phase 3 clinical trial for the study and treatment of dry eye. Dr. Lee continues to provide excellent patient care. PLEASE NOTE: We respectfully require a 24-hour notice for appointment cancellations. You will incur a fee if this is not met. Thank you.
Verified Patient Reviews
The best. Really thoughtful and made me feel at ease about everything. Nicole is always so knowledgable about the random things I ask about - it makes me feel good I'm going to someone much smarter than me :)
Doctor Lee was amazing! Gentle, informative, friendly. I felt instantly at ease with her. Highly recommend.
Unfriendly front desk, very brusque. Definitely didn't want to return.
Dr. Lee is great. She's very sweet, with a patient and calm presence, and she makes sure to ask if you have questions or need clarification. I've been seeing her for a couple of years, have never had any problems with the office. The only time I've ever waited was when I had to get a last minute appointment with Dr. Mosaddegh, the ophthalmologist, but she was doing me a favor by squeezing me in the same day.
Dr. Lee was very thorough in her exam and gave excellent home care and follow up recommendations. I will definitely see her again and would encourage others to make her their eye doctor as well.
Nicole was pleasant and knowledgeable. She was willing to answer all my questions. I didn't enjoy my experience interacting with the front-office workers, however. I found that they didn't directly answer my questions, and communication was difficult with them.
Great doctor, very nice and helpful
Aside from being over 30 minutes late for my appointment, she was very pleasant and informative. Made my first ever eye exam very pleasant. Will go back and have already recommended to my SO.
Dr. Lee is a pleasure to see (no pun intended). She is very easy to speak to and I just her knowledge. I've been coming to her for years and trust her very much.
Very professional - Dr. Lee is the best! Really like her bedside manner and she patiently answered all my questions :)
Dr. Lee is not only professional but a very personable and highly efficiently practitioner and who puts one at complete ease.
Dr. Nicole Lee is one of the best doctors I have ever seen. She is patient and kind, and she is a good listener.
This was my first visit with Nicole Lee, but it certainly won't be my last. I'm originally from the east coast, and have had all of my work done there until moving to the Bay Area a year ago. I can honestly say that I've never had a more welcoming experience at an eye appointment. The staff were all super helpful and friendly. Nicole explains everything as you go, so you feel involved with the entire process, while learning a thing or two at the same time. I would recommend Nicole Lee to anyone, especially anyone who is nervous about getting a new doctor. You will not be upset.
She is such a professional. Perfect manners and Addie helped me every step of the way with my insurance. Sad that I have to wait another year to come back!!
Dr. Nicole Lee and her staff were great! So friendly and patient with my check-up and barrage of questions. Five stars!
Very sweet and professional
Nicole was just lovely! She took her time to explain everything and made me feel very comfortable throughout the whole process. I never felt rushed even when I took quite a bit of her time. Highly recommend!
Dr. Lee was very informative and answered all my questions. She has great bedside manner and lets you know exactly what she's doing throughout the exam.
Dr. Nicole Lee was very sweet, I felt comfortable and welcomed right away. The office was clean and organized, and she sent me away with a couple of packs of trial one a days, solution, eye cleaners and more.
Extremely proficient in diagnosing and treating a minor eye injury. Great attitude and answered all my questions accurately and happily. Clean office, convenient location. Will definitely go back!
Far and above the best optometrist I've ever seen!!! Fantastic bedside manner- was extremely caring and detail oriented. She took the time to tailor my prescription so it was optimized for my daily work in front of a computer. I never felt rushed and she was very thorough in reviewing my medical history and even identified something I should keep an eye out for in the future. I'll definitely be back and greatly appreciate her time.
Dr lee was awesome! She was very attentive, gentle, and explained everything with such clarity.
By far the best optometrist I've ever seen. Actually took the time to explain the tests that were happening in detail which was a first. Also really friendly!
Very pleasant and kind. Respectful, sweet demeanor. Super busy office practice.
My appointment was for 11. I got there 5-10 minutes early since i was a new patient. Why did i have to wait until 11:45 to see the optometrist?
Super nice! Very thorough. Spent a lot more time in the is-this-one-better-or-worse thing than any other optometrist I've been to, which I appreciate.
Nicole is amazing and such a nice person!!
Dr Lee is more focused on her own profitability than providing most optimal treatment for patients. I am not going back.
Dr. Lee is very sweet and very thorough, I've had nothing but experiences with her and in her office. Great demeanor with patients and she makes sure you know what's happening or to answer any questions you may have. There's also an ophthalmologist in the office who you can be referred to if any larger issues arise, which is nice, though the wait for the ophthalmologist is much longer.
Everyone was very welcoming and informative, I'll definitely be coming back to her.
Wicked friendly. Took time to explain everything. Very helpful and patient when it came to putting in/taking out my contacts for the first time. Best doctor experience I've had to date.
She was the best eye doctor I have ever been to! I loved that she explained everything thoroughly and was patient through the entire exam!
I had a really great experience, would definitely recommend Dr. Lee!
The optometrist was very professional . She answered all of my questions . I was extremely pleased with the service that was provided by the staff. I was in and out of the office without having to wait a long length of time. I highly recommend this particular optometrist.
My eye exam was quick, once it got started (at least half an hour after my scheduled time, though part of that was first-visit paperwork). Dr. Lee was professional, clear, and efficient.
My visit started out poorly but ended up taking a turn for the better. I arrived 15 minutes early for an 08:30 appointment (as instructed) to fill out required paperwork. Unfortunately, Nicole's office assistant was stuck in traffic and Nicole didn't arrive until about 08:35. I didn't end up getting seen until about 08:50, and then was there until 10:00. Dr. Lee herself has a wonderful demeanor and seemed quite competent; she was also exceedingly polite. I don't love the office's fee structure (significant extra fee for contact lens fitting/exam...even though my prescription is the same as it has been), but that sadly seems par for the course these days.
Super helpful and Understanding about my work and lifestyle and fits prescription to suit my needs
Very pleasant, knowledgeable, conversational.
Longest wait ever. I showed up at 9:05AM for a 9:15AM appointment. They were so short staffed that at 9:15AM, they finally took the person TWO appointments ahead of me. I wasn't taken in until 10:15AM. HOWEVER, Dr Lee was great. Was super helpful, kind, and provided a lot of context for issues she was finding. They even have a guy, Mario Moreno, who helps with billing and ordering new contacts/glasses. Would recommend, but definitely buffer extra time!
I enjoyed her calm demeanor and taking the time to explain her recommendations. She seems to love what she does and I felt well taken care of by her.
Dr. Lee is very accommodating, a concerned Heath Care professional and I feel that when I am with her that she is foxed on me as opposed to other distractions in the office. I appreciate the personal attention she gives me and her professional advice.
They lie about their costs. The first time I went I had to pay a new client fee and then they told me that they didn't accept my insurance, when I found them as an insurance match. Then the next time I went, I knew that I would be paying out of pocket (even though I have insurance) because I figured, I already paid the new client fee and it shouldn't be as expensive. Well it was and cost even more. I paid up front and then they even sent me a bill for more! I called to complain and had to call 3x before someone would speak to me. And all they said was, well you should have been charged more your first time you came. I will never go back.
it was great the doctor is so organized she saw me twice in 2 weeks she did the eye exam so professional I really recommend her to everybody
Nicole is great – very knowledgable and informative. No qualms here. The office staff, however, is probably one of the worst I've had to deal with. Without going into too much detail, here's a list of things that went wrong with my appointment: - Credit card charged incorrectly for visit, had to hand my card back to have it fixed - Staff entered my home address incorrectly into the system - Staff entered my phone number incorrectly into the system, leading to never getting a call about my glasses' arrival (which were supposed to be a rush order). - When I called in myself to inquire about my glasses, I was hung up on (accidentally, I'm sure, but still not a good experience) - When I finally went in to pick up my new glasses, I was informed that the frame had been broken at the hinge "by the lab". - When I asked for a copy of my prescription so that I can order new glasses from a third party, there was missing information in the prescription. A new measurement was done on the spot but not by the doctor. Now I'm uncertain that this prescription is actually correct.
She was very nice and made sure to educate me on what I need to do to preserve my eyes' health.
I have found a new eye care specialist for life.
Doctor Nicole Lee is actually fine but the front desk team working with her is definitely not and especially the optician who is a crook. I had ordered some contact lenses which I have never received. I have called more than 10 times and either nobody answered my calls or somebody promised me he would call me back but I never got a call back. I actually paid for these contact lenses and never got them so there is no way I would go back to them.
My first time at an optometrist and she made it very smooth and comfortable.
More than great Doctor
It was great! The only reason I had a short waiting time was because it was my first time (so I needed to fill some forms). She's a great OD, very thorough.
It was very good, I had to wait for about 20 minutes while they sorted out my insurance information and ZocDoc didn't communicate to them they I needed to get fitted for contact lenses while I was getting my checkup so I have to go back for a second appointment. Dr. Lee was very sweet and detailed - explained everything she was doing to me and answered all of my questions patiently. I would definitely recommend her.
Great doctor ,friendly ,informative and fast. Great experience !
She is incredibly polite, professional and takes the time to listen to patients and get to know their everyday circumstances to help them make the best decisions for their eyes. I will recommend her to anyone needing a great eye doctor!
I think Dr. Nicole Lee is great. She made me feel comfortable and explained everything during my eye exam very clearly. I think the office itself (reception and billing) could be run a little more smoothly and more quickly but overall a good experience.
Very helpful and compassionate. The only thing is that she was not able to do the dilation part of the exam because I scheduled the appointment at the beginning of the day and had to go to work afterwards. It would have been great to get a heads up when scheduling my appointment (and choose end of day appointment) so that I could have a complete check up all in one day.
She was seriously one of the nicest doctors I've ever had. She explained everything so thoroughly and made me feel very comfortable.
I had a very good visit with Dr. Lee! She was quick, friendly, knowledgeable, and overall made the experience very good.
The wait time is around 30 min but I am not sure how much of that is because I am a new patient. I wish she gave me more information about dry eyes but it seems that she was rushing to get to the next patient...
she was great
I love how she explains everything to her patients. Very helpful and makes you feel comfortable.
It took a while to be seen. The receptionist didn't seem to know I had an appt and wasn't the friendliest person. Dr. Lee was extremely nice. Rushed at first, but very friendly and knowledgeable.
Dr. Lee is far and away the best eye doctor I have ever visited. She was incredibly personable, very thorough and impossibly clear. I cannot recommend her enough.
I'm pretty sure I got up-sold on a contact fitting.
There was a wait, but it was well worth it. Dr. Lee has incredible bedside manner and the entire staff was friendly and professional.
She was very nice and professional. She was obviously very knowledgable. The only thing was that I had to wait over an hour to be seen.
The office receptionist was not receptive that I was there for a check up and new prescription only. She continued to aggressively push purchasing glasses/contacts thru their office, and it wasn't until Dr. Lee told her to drop it that she did. Dr. Lee was great, but the office's obsession with glasses sales really left a bad taste in my mouth
She was disrespectful and condescending. Did not seem to want to answer questions, and made me feel uncomfortable.
She was very personable and explained what she was doing during the exam. She chatted with me about ways to keep my eyes healthy and had one of the staff consult me about my options for glasses on my insurance. I recommend her!
Dr. Lee was fantastic, she communicated clearly and was exceptionally thorough. I would recommend her without hesitation.
While I loved the doctor I met with, the staff at this practice is unresponsive, slow, and doesn't follow up on requests for new contact lenses, updated prescriptions, or copies of medical documents. Terrible experience, and I won't be returning.
Fantastic optometrist - did a very thorough exam, unlike the very brief exams you get at retail clinics. Left feeling more knowledgeable about my eye health, and assured that I had the very best prescription
Terrific, as always she gave me lots of information and was able to answer all of my questions.
Doctor is great, cannot say the same about the staff. Would have given 1 star for staff professionalism. Patty was supposed to get back to me about my contact lens prescription last week. Have not heard from anyone as yet.
I thought she was very personable and very efficient. She was quick but not rushing and answered all my questions.
She was great. Really helpful, really friendly and actually acted like she was interested in my immediate problem, and a long-term solution.
Nicole is excellent - she is very patient, professional and knowledgeable. Nicole gave detailed answers to all of my many questions and was incredibly helpful and insightful. Highly recommended. Thank you so much, Nicole!
Dr. Lee was very thorough and professional but she also was friendly and easy to talk to. I work in healthcare so I noticed and appreciated her technique, one of the better providers that I have seen. I also appreciated her taking the time to go over results and plan for further steps.
Dr. Lee was extremely detailed during my examination. Dr. Lee is considerate and is very pleasant. I highly recommend her with the highest regard!
There was a bit of a wait in the office, but the staff were very friendly and accommodating while I waited. Dr. Lee was efficient, very friendly and took time listening to my needs and finding solutions (contacts and glasses) that will work best for me.
Excellent - very thorough, friendly, knowledgeable doctor.
Dr. Lee was both quick and gentle and explained all steps of the process concisely and thoroughly. She was very attentive to fine details.
Dr. Lee is extremely professional and her whole vibe is very calm and relaxed. She explained everything thoroughly as she went along and made the whole experience enjoyable!
All is good but long wait and office assistants who seem disorganized. My total visit was 3 hours whereas my previous eye doctor with more test would take less than 30 minutes.
Dr. Lee was very thorough and took the time to explain everything to me. Professional and caring.
Nicole is a very qualified specialist and a nice person as well. Would definitely recommend here to my friends in future!
Dr. Lee is wonderful, her staff is the complete opposite.
Unfortunately, I'm one of those people with really picky eyes when it comes to contact lenses, and most brands don't feel right. I tried to communicate this to Dr. Lee but was unable to make my point - instead I was rushed out of the appointment with a prescription and some trial lenses for ill-fitting contact lenses (which i'll never fill, as I couldn't even get through the samples without discomfort)
Excellent. Professional and approachable.
Very Gentle and Thorough, great staff.
Overall my experience was very good. A suggestion for improvement: The office need to make 1st time visitors aware of the effects of the tests prior to the visit. Hearing of the 4 hour impaired visibility / increased sensitivity during the session was not ideal.
Dr. Lee was very professional and explained everything she did in depth, which made me feel at ease.
Great bedside manner, very willing to explain anything and everything to you. Dr. Lee is very thorough and even takes you to a window to test out the new prescription in a more real life setting (she said the eye exam room is too controlled and she wants to test for how motion will affect your sight and comfort). She's also very easy to talk to and doesn't make you nervous at all (lots of positive reinforcement when you successfully read a line of letters. It sounds silly, but people can sometimes feel bad if they can't read a line, so Dr. Lee's kind words make the experience a lot better).
Dr. Lee was very professional and nice. I'm definitely going again.
Incredibly smart and specialized. It's the best care I've received from an optometrist in years. She noticed small issues with my eyes and quickly prescribed a simple solution. She also didn't over-correct my vision and compensate my computer vision (aka my bread and butter). Meticulous and thoughtful. Nice staff.
Great visit. She took the time to answer all my questions and concerns!
Dr. Lee is the most pleasant doctor I have ever encountered. She was excellent at relieving my anxiety. It was very assuring to have a clear and precise diagnosis. I would not hesitate to recommend her to my family.
Professional and very pleasant to work with!
She was great! Really explained everything and made me feel comfortable.
The wait time is long. Even though you have an appointment, it is FCFS. Doctors there are nice but one receptionist and an eyeglasses counselor are always unfriendly and unhappy.
Absolutely wonderful! She immediately made me feel at ease. Great staff and great location!
Excellent, professional, thorough. It was an ideal visit to an optometrist.
Nicole was very pleasant to work with. The appointment itself (for contact and glasses fitting) took only 45 minutes, which I really appreciated. She seemed to be very experienced and professional.