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Eyeglasses
380 West Portal Ave, San Francisco, CA, 94127
2480 Mission Street, 107A, San Francisco, CA, 94110
490 Post Street, Suite 1440, San Francisco, CA, 94102

Qualifications and Experience

Education

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Awards and Publications

In-Network Insurances

Specialties

Professional Statement

Dr Nicole Lee is a San Francisco Bay area native. She obtained her Doctor of Optometry degree from Nova Southeastern University in Florida, where she received the Marco Clinical Excellence in Primary Care Award. Additionally, she completed a one-year postgraduate clinical residency program at the Pennsylvania College of Optometry, where she honed her skills in the treatment and management of ocular diseases and ocular manifestations of systemic diseases.

Dr. Lee is a certified therapeutic pharmaceutical agent and a certified licensed optometrist in the State of California. Dr Lee's clinical experience also includes recent participation in an FDA phase 3 clinical trial for the study and treatment of dry eye. Dr. Lee continues to provide excellent patient care.

PLEASE NOTE: We respectfully require a 24-hour notice for appointment cancellations. You will incur a fee if this is not met. Thank you.

Zocdoc Awards

Verified Patient Reviews

(Verified Patient)

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She is such a professional. Perfect manners and Addie helped me every step of the way with my insurance. Sad that I have to wait another year to come back!!

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Dr. Nicole Lee and her staff were great! So friendly and patient with my check-up and barrage of questions. Five stars!

(Verified Patient)

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Very sweet and professional

(Verified Patient)

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Nicole was just lovely! She took her time to explain everything and made me feel very comfortable throughout the whole process. I never felt rushed even when I took quite a bit of her time. Highly recommend!

(Verified Patient)

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Dr. Lee was very informative and answered all my questions. She has great bedside manner and lets you know exactly what she's doing throughout the exam.

(Verified Patient)

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Dr. Nicole Lee was very sweet, I felt comfortable and welcomed right away. The office was clean and organized, and she sent me away with a couple of packs of trial one a days, solution, eye cleaners and more.

(Verified Patient)

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Extremely proficient in diagnosing and treating a minor eye injury. Great attitude and answered all my questions accurately and happily. Clean office, convenient location. Will definitely go back!

(Verified Patient)

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Far and above the best optometrist I've ever seen!!! Fantastic bedside manner- was extremely caring and detail oriented. She took the time to tailor my prescription so it was optimized for my daily work in front of a computer. I never felt rushed and she was very thorough in reviewing my medical history and even identified something I should keep an eye out for in the future. I'll definitely be back and greatly appreciate her time.

(Verified Patient)

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Dr lee was awesome! She was very attentive, gentle, and explained everything with such clarity.

(Verified Patient)

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By far the best optometrist I've ever seen. Actually took the time to explain the tests that were happening in detail which was a first. Also really friendly!

(Verified Patient)

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Very pleasant and kind. Respectful, sweet demeanor. Super busy office practice.

(Verified Patient)

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My appointment was for 11. I got there 5-10 minutes early since i was a new patient. Why did i have to wait until 11:45 to see the optometrist?

(Verified Patient)

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Super nice! Very thorough. Spent a lot more time in the is-this-one-better-or-worse thing than any other optometrist I've been to, which I appreciate.

(Verified Patient)

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Nicole is amazing and such a nice person!!

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Dr Lee is more focused on her own profitability than providing most optimal treatment for patients. I am not going back.

(Verified Patient)

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Everyone was very welcoming and informative, I'll definitely be coming back to her.

(Verified Patient)

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Wicked friendly. Took time to explain everything. Very helpful and patient when it came to putting in/taking out my contacts for the first time. Best doctor experience I've had to date.

(Verified Patient)

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She was the best eye doctor I have ever been to! I loved that she explained everything thoroughly and was patient through the entire exam!

(Verified Patient)

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I had a really great experience, would definitely recommend Dr. Lee!

(Verified Patient)

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The optometrist was very professional . She answered all of my questions . I was extremely pleased with the service that was provided by the staff. I was in and out of the office without having to wait a long length of time. I highly recommend this particular optometrist.

(Verified Patient)

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Very knowledgeable!

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My eye exam was quick, once it got started (at least half an hour after my scheduled time, though part of that was first-visit paperwork). Dr. Lee was professional, clear, and efficient.

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My visit started out poorly but ended up taking a turn for the better. I arrived 15 minutes early for an 08:30 appointment (as instructed) to fill out required paperwork. Unfortunately, Nicole's office assistant was stuck in traffic and Nicole didn't arrive until about 08:35. I didn't end up getting seen until about 08:50, and then was there until 10:00. Dr. Lee herself has a wonderful demeanor and seemed quite competent; she was also exceedingly polite. I don't love the office's fee structure (significant extra fee for contact lens fitting/exam...even though my prescription is the same as it has been), but that sadly seems par for the course these days.

(Verified Patient)

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Super helpful and Understanding about my work and lifestyle and fits prescription to suit my needs

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Very pleasant, knowledgeable, conversational.

(Verified Patient)

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Outstanding

(Verified Patient)

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Longest wait ever. I showed up at 9:05AM for a 9:15AM appointment. They were so short staffed that at 9:15AM, they finally took the person TWO appointments ahead of me. I wasn't taken in until 10:15AM. HOWEVER, Dr Lee was great. Was super helpful, kind, and provided a lot of context for issues she was finding. They even have a guy, Mario Moreno, who helps with billing and ordering new contacts/glasses. Would recommend, but definitely buffer extra time!

(Verified Patient)

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I enjoyed her calm demeanor and taking the time to explain her recommendations. She seems to love what she does and I felt well taken care of by her.

(Verified Patient)

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Dr. Lee is very accommodating, a concerned Heath Care professional and I feel that when I am with her that she is foxed on me as opposed to other distractions in the office. I appreciate the personal attention she gives me and her professional advice.

(Verified Patient)

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They lie about their costs. The first time I went I had to pay a new client fee and then they told me that they didn't accept my insurance, when I found them as an insurance match. Then the next time I went, I knew that I would be paying out of pocket (even though I have insurance) because I figured, I already paid the new client fee and it shouldn't be as expensive. Well it was and cost even more. I paid up front and then they even sent me a bill for more! I called to complain and had to call 3x before someone would speak to me. And all they said was, well you should have been charged more your first time you came. I will never go back.

(Verified Patient)

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it was great the doctor is so organized she saw me twice in 2 weeks she did the eye exam so professional I really recommend her to everybody

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Nicole is great – very knowledgable and informative. No qualms here. The office staff, however, is probably one of the worst I've had to deal with. Without going into too much detail, here's a list of things that went wrong with my appointment: - Credit card charged incorrectly for visit, had to hand my card back to have it fixed - Staff entered my home address incorrectly into the system - Staff entered my phone number incorrectly into the system, leading to never getting a call about my glasses' arrival (which were supposed to be a rush order). - When I called in myself to inquire about my glasses, I was hung up on (accidentally, I'm sure, but still not a good experience) - When I finally went in to pick up my new glasses, I was informed that the frame had been broken at the hinge "by the lab". - When I asked for a copy of my prescription so that I can order new glasses from a third party, there was missing information in the prescription. A new measurement was done on the spot but not by the doctor. Now I'm uncertain that this prescription is actually correct.

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She was very nice and made sure to educate me on what I need to do to preserve my eyes' health.

(Verified Patient)

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I have found a new eye care specialist for life.

(Verified Patient)

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Doctor Nicole Lee is actually fine but the front desk team working with her is definitely not and especially the optician who is a crook. I had ordered some contact lenses which I have never received. I have called more than 10 times and either nobody answered my calls or somebody promised me he would call me back but I never got a call back. I actually paid for these contact lenses and never got them so there is no way I would go back to them.

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My first time at an optometrist and she made it very smooth and comfortable.

(Verified Patient)

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More than great Doctor

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It was great! The only reason I had a short waiting time was because it was my first time (so I needed to fill some forms). She's a great OD, very thorough.

(Verified Patient)

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It was very good, I had to wait for about 20 minutes while they sorted out my insurance information and ZocDoc didn't communicate to them they I needed to get fitted for contact lenses while I was getting my checkup so I have to go back for a second appointment. Dr. Lee was very sweet and detailed - explained everything she was doing to me and answered all of my questions patiently. I would definitely recommend her.

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Great doctor ,friendly ,informative and fast. Great experience !

Zocdoc Find an Optometrist California San Francisco Optometrists Dr. Nicole Lee - OD