Book an Appointment

Choose your insurance
Loading...
Choose your insurance
Loading...
No Results
What's the reason for your visit?
Eyeglasses

Choose a time to book

380 West Portal Ave, San Francisco, CA, 94127
2480 Mission Street, 107A, San Francisco, CA, 94110
490 Post Street, Suite 1440, San Francisco, CA, 94102

Qualifications and Experience

Education

Languages Spoken

Awards and Publications

In-Network Insurances

Specialties

Professional Statement

Dr Nicole Lee is a San Francisco Bay area native. She obtained her Bachelor's degree from the University of California at Santa Barbara and her Doctor of Optometry degree from Nova Southeastern University in Florida, where she received the Marco Clinical Excellence in Primary Care Award. Additionally, she completed a one-year postgraduate clinical residency program at the Pennsylvania College of Optometry, where she honed her skills in the treatment and management of ocular diseases and ocular manifestations of systemic diseases.

Dr. Lee is a certified therapeutic pharmaceutical agent and a certified licensed optometrist in the State of California. Dr Lee's clinical experience also includes recent participation in an FDA phase 3 clinical trial for the study and treatment of dry eye. Dr. Lee continues to provide excellent patient care.

PLEASE NOTE: We respectfully require a 24-hour notice for appointment cancellations. You will incur a $35.00 fee if this is not met. Thank you.

Zocdoc Awards

Verified Patient Reviews

Overall Rating
Bedside Manner
Wait Time

By far the best optometrist I've ever seen. Actually took the time to explain the tests that were happening in detail which was a first. Also really friendly!

Overall Rating
Bedside Manner
Wait Time

Very pleasant and kind. Respectful, sweet demeanor. Super busy office practice.

Overall Rating
Bedside Manner
Wait Time

My appointment was for 11. I got there 5-10 minutes early since i was a new patient. Why did i have to wait until 11:45 to see the optometrist?

Overall Rating
Bedside Manner
Wait Time

Super nice! Very thorough. Spent a lot more time in the is-this-one-better-or-worse thing than any other optometrist I've been to, which I appreciate.

Overall Rating
Bedside Manner
Wait Time

Nicole is amazing and such a nice person!!

Overall Rating
Bedside Manner
Wait Time

Dr Lee is more focused on her own profitability than providing most optimal treatment for patients. I am not going back.

Overall Rating
Bedside Manner
Wait Time

Everyone was very welcoming and informative, I'll definitely be coming back to her.

Overall Rating
Bedside Manner
Wait Time

Wicked friendly. Took time to explain everything. Very helpful and patient when it came to putting in/taking out my contacts for the first time. Best doctor experience I've had to date.

Overall Rating
Bedside Manner
Wait Time

She was the best eye doctor I have ever been to! I loved that she explained everything thoroughly and was patient through the entire exam!

Overall Rating
Bedside Manner
Wait Time

I had a really great experience, would definitely recommend Dr. Lee!

Overall Rating
Bedside Manner
Wait Time

The optometrist was very professional . She answered all of my questions . I was extremely pleased with the service that was provided by the staff. I was in and out of the office without having to wait a long length of time. I highly recommend this particular optometrist.

Overall Rating
Bedside Manner
Wait Time

Very knowledgeable!

Overall Rating
Bedside Manner
Wait Time

My eye exam was quick, once it got started (at least half an hour after my scheduled time, though part of that was first-visit paperwork). Dr. Lee was professional, clear, and efficient.

Overall Rating
Bedside Manner
Wait Time

My visit started out poorly but ended up taking a turn for the better. I arrived 15 minutes early for an 08:30 appointment (as instructed) to fill out required paperwork. Unfortunately, Nicole's office assistant was stuck in traffic and Nicole didn't arrive until about 08:35. I didn't end up getting seen until about 08:50, and then was there until 10:00. Dr. Lee herself has a wonderful demeanor and seemed quite competent; she was also exceedingly polite. I don't love the office's fee structure (significant extra fee for contact lens fitting/exam...even though my prescription is the same as it has been), but that sadly seems par for the course these days.

Overall Rating
Bedside Manner
Wait Time

Super helpful and Understanding about my work and lifestyle and fits prescription to suit my needs

Overall Rating
Bedside Manner
Wait Time

Very pleasant, knowledgeable, conversational.

Overall Rating
Bedside Manner
Wait Time

Outstanding

Overall Rating
Bedside Manner
Wait Time

Longest wait ever. I showed up at 9:05AM for a 9:15AM appointment. They were so short staffed that at 9:15AM, they finally took the person TWO appointments ahead of me. I wasn't taken in until 10:15AM. HOWEVER, Dr Lee was great. Was super helpful, kind, and provided a lot of context for issues she was finding. They even have a guy, Mario Moreno, who helps with billing and ordering new contacts/glasses. Would recommend, but definitely buffer extra time!

Overall Rating
Bedside Manner
Wait Time

I enjoyed her calm demeanor and taking the time to explain her recommendations. She seems to love what she does and I felt well taken care of by her.

Overall Rating
Bedside Manner
Wait Time

Dr. Lee is very accommodating, a concerned Heath Care professional and I feel that when I am with her that she is foxed on me as opposed to other distractions in the office. I appreciate the personal attention she gives me and her professional advice.

Overall Rating
Bedside Manner
Wait Time

They lie about their costs. The first time I went I had to pay a new client fee and then they told me that they didn't accept my insurance, when I found them as an insurance match. Then the next time I went, I knew that I would be paying out of pocket (even though I have insurance) because I figured, I already paid the new client fee and it shouldn't be as expensive. Well it was and cost even more. I paid up front and then they even sent me a bill for more! I called to complain and had to call 3x before someone would speak to me. And all they said was, well you should have been charged more your first time you came. I will never go back.

Overall Rating
Bedside Manner
Wait Time

it was great the doctor is so organized she saw me twice in 2 weeks she did the eye exam so professional I really recommend her to everybody

Overall Rating
Bedside Manner
Wait Time

Nicole is great – very knowledgable and informative. No qualms here. The office staff, however, is probably one of the worst I've had to deal with. Without going into too much detail, here's a list of things that went wrong with my appointment: - Credit card charged incorrectly for visit, had to hand my card back to have it fixed - Staff entered my home address incorrectly into the system - Staff entered my phone number incorrectly into the system, leading to never getting a call about my glasses' arrival (which were supposed to be a rush order). - When I called in myself to inquire about my glasses, I was hung up on (accidentally, I'm sure, but still not a good experience) - When I finally went in to pick up my new glasses, I was informed that the frame had been broken at the hinge "by the lab". - When I asked for a copy of my prescription so that I can order new glasses from a third party, there was missing information in the prescription. A new measurement was done on the spot but not by the doctor. Now I'm uncertain that this prescription is actually correct.

Overall Rating
Bedside Manner
Wait Time

She was very nice and made sure to educate me on what I need to do to preserve my eyes' health.

Overall Rating
Bedside Manner
Wait Time

I have found a new eye care specialist for life.

Overall Rating
Bedside Manner
Wait Time

Doctor Nicole Lee is actually fine but the front desk team working with her is definitely not and especially the optician who is a crook. I had ordered some contact lenses which I have never received. I have called more than 10 times and either nobody answered my calls or somebody promised me he would call me back but I never got a call back. I actually paid for these contact lenses and never got them so there is no way I would go back to them.

Overall Rating
Bedside Manner
Wait Time

My first time at an optometrist and she made it very smooth and comfortable.

Overall Rating
Bedside Manner
Wait Time

More than great Doctor

Overall Rating
Bedside Manner
Wait Time

It was great! The only reason I had a short waiting time was because it was my first time (so I needed to fill some forms). She's a great OD, very thorough.

Overall Rating
Bedside Manner
Wait Time

It was very good, I had to wait for about 20 minutes while they sorted out my insurance information and ZocDoc didn't communicate to them they I needed to get fitted for contact lenses while I was getting my checkup so I have to go back for a second appointment. Dr. Lee was very sweet and detailed - explained everything she was doing to me and answered all of my questions patiently. I would definitely recommend her.

Overall Rating
Bedside Manner
Wait Time

Great doctor ,friendly ,informative and fast. Great experience !

Overall Rating
Bedside Manner
Wait Time

She is incredibly polite, professional and takes the time to listen to patients and get to know their everyday circumstances to help them make the best decisions for their eyes. I will recommend her to anyone needing a great eye doctor!

Overall Rating
Bedside Manner
Wait Time

I think Dr. Nicole Lee is great. She made me feel comfortable and explained everything during my eye exam very clearly. I think the office itself (reception and billing) could be run a little more smoothly and more quickly but overall a good experience.

Overall Rating
Bedside Manner
Wait Time

Very helpful and compassionate. The only thing is that she was not able to do the dilation part of the exam because I scheduled the appointment at the beginning of the day and had to go to work afterwards. It would have been great to get a heads up when scheduling my appointment (and choose end of day appointment) so that I could have a complete check up all in one day.

Overall Rating
Bedside Manner
Wait Time

She was seriously one of the nicest doctors I've ever had. She explained everything so thoroughly and made me feel very comfortable.

Overall Rating
Bedside Manner
Wait Time

I had a very good visit with Dr. Lee! She was quick, friendly, knowledgeable, and overall made the experience very good.

Overall Rating
Bedside Manner
Wait Time

The wait time is around 30 min but I am not sure how much of that is because I am a new patient. I wish she gave me more information about dry eyes but it seems that she was rushing to get to the next patient...

Overall Rating
Bedside Manner
Wait Time

she was great

Overall Rating
Bedside Manner
Wait Time

I love how she explains everything to her patients. Very helpful and makes you feel comfortable.

Overall Rating
Bedside Manner
Wait Time

It took a while to be seen. The receptionist didn't seem to know I had an appt and wasn't the friendliest person. Dr. Lee was extremely nice. Rushed at first, but very friendly and knowledgeable.

Zocdoc Find an Optometrist California San Francisco Optometrists Dr. Nicole Lee - OD